2002 Chrysler Town and Country: airbag warning light

Filed Oct 29, 2014 · Airbags · 120,000 miles · MI

Air bag light is constantly on. I called three times and they said my vehicle is out of warranty?

Filed Jun 4, 2014 · Airbags · 15,000 miles · TN

Air bag light began coming on intermittently. Took vehicle to dealer, they replaced clock spring, light was out. Light began coming on intermittently again. Took vehicle back, was charged several hundred dollars for repairing a wire, light was out. Light began coming on intermittently again. Took vehicle back and was told they cannot fix it. Contacted chrysler with no response. Over the years I have filed complaints with your office to no avail. Chrysler has had recalls for this model vehicle for years prior and years after but not this one. Why does no one care about this one. Not sure if there is a problem, if someone stole my airbag or if the government does not really care about safety??

Filed Sep 15, 2011 · Airbags, Electrical · VA

Airbag warning light remains on at all times after starting vehicle and the steering wheel mounted cruise controls does not operate.

Filed Sep 11, 2011 · Airbags · VA

Since airbag warning light remains on at all times when vehicle starts up even while driving, the steering wheel horn does not operate at any time and the steering wheel mounted radio controls does not operate.

Filed Jul 25, 2011 · Airbags · 150,000 miles · TN

We had our 2002 town and country to the dealer in johnson city tn a few years back for the same complaint (air bag light stays on). 2001 and I think 2003 were recalled for this problem but not 2002. This dealer too wanted us to foot the bill a third time. Said no. Did not know that they were not to sell a vehicle with the air bag light on.

Filed Jun 10, 2011 · Airbags · 76,486 miles · MN

On june 28, 2008 we purchased a 2002 chrysler town & country van from a local dealer. When I test drove it I noticed a chip in the windshield, front headlight fogged up from moisture inside it and the airbag light stayed on continuously. I pointed this out to the salesperson who stated she would make sure these things were fixed as they interfered with the safety of the vehicle. When I took delivery of the vehicle all things seemed to be alright and then after a few miles the airbag light again illuminated and stayed that way. I took the van back in and told the sales manager about the light. At first he refused to fix it for free. Eventually he stated that they would fix it if we paid $100 towards the repair. I decided to accept this offer. When I returned to pick up the van all seemed well but after a few miles of driving the light again came on and stayed on. Thinking that there was nothing further we could do, we drove it that way. We still own the van and only recently I was told that as long as that light was on the airbags would not deploy. We are now wanting to sell the van but can't due to this safety problem. I also only learned recently that a dealer can not legally sell a vehicle while the airbag light was on like that. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jun 15, 2010 · Airbags · 50,000 miles · TN

Air bag light is lit, was supposedly fixed but came back on and we were told that we would need to pay for repair. It is a 2002 town and country, 2001 and 2003 were recalled for same safety defect. Why is our year exempted, is chrysler that inept to fix problems???

Filed Mar 25, 2010 · Airbags · NY

Airbag light comes on and goes off constintly

Filed Dec 28, 2009 · Airbags · 102,000 miles · MI

2002 chrysler town and country air bag light remains on. Afraid it will deploy.

Filed Jul 15, 2009 · Airbags · 100,000 miles · MD

Air bag light is on in my 2002 chrysler town and country. Appears that air bag won't deploy with light on. See http://www.allworldauto.com/comments/2002_chrysler_town_and_country_comments_and_complaints_66-428-2002-1.html for litany of similar complaints. This is a potential safety issue and should be a recall.

Filed Jul 21, 2008 · Airbags · 58,500 miles · NY

Air bag warning light began to light (intermittently) at approx 58,500 miles for no apparent reason. Progressively became more frequent, and would remain lit for long periods of time / miles. The few times the warning light would cease, I was able to trigger the error by wiggling the steering wheel left and right several times. Suspected the 'clock spring' cable in steering column, since the problem sounded very similar to recall 04v480000 (which covers 1998-2000 town & country minivans). Became concerned when I found out that air bags would likely not deploy if the warning light was lit during an accident. Requested dealer inspect and advise. I also pointed out the earlier recall on 1998-2000 models. Dealer indicated a $100 diagnostic charge would be billed to me. I spoke to chrysler customer service on 21-july 2008 who indicated no recall was in effect for 2002 t & c's, and I would have to pay for the repair. Customer service indicated I might get reimbursed if a recall was ever ordered. End result: dealer technician determined the 'clock spring' within the steering column was indeed faulty and so I paid the dealer $244.41 to replace the 'clock spring'. Air bag lamp now only lights during the test phase / initial start-up and quickly goes out (as it should). Please note: in contrast to earlier reports of 'clock spring' failure / defect, I did not have any concurrent problem with the cruise control or horn within the steering wheel. These worked fine before and after repair.

Filed Feb 21, 2008 · Airbags · 17,572 miles · TX

2002 chrsyler town and country with airbag problems. Consumer states that the airbag light flickers and after it flickers it stays on. Consumer states that the airbags probably do not work due to this problem. *kb the dealership has attempted to correct the air bag problem over 10 times.