When I started my car I heard a “ding” and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident, they wouldn’t deploy; which could cause loss of life if there is failure to deploy. My vehicle also revs and has more get up and go (when I’m not intentionally accelerating) sometimes when I’m driving which is abnormal and can cause an accident.
Chrysler Town and Country airbag light comes on
564 of the 13,494 owner complaints about the Chrysler Town and Country describe airbag warning light, most of them for the 2005 model year.
- owner complaints
- 564
- worst model year
- 2005
- typical repair cost reported
- $350
- typical mileage
- 68,000
Is there a fix? There are 10 recalls for this area of the car. See below
By model year
Often reported together
Adaptive cruise 108Wipers 18Coil spring 12Check engine light 11Won't start 10Stalling 10Headlights 9Door locks 9
Trouble codes mentioned
B2208 2C2200 1
What owners say
2014 Chrysler Town & Country – VIN [XXX] Both front active head restraints (driver and passenger) have self-deployed without any crash or impact, on two separate occasions about 3–4 years apart. The first occurred around 2019. Each time we were driving normally with occupants seated. We heard a sudden “pop” and the head restraint opened, exposing the internal mechanism. No one was struck or injured, but the unexpected deployment was distracting and occurred close to an occupant. After each event, the head restraint could not be reset or closed and remains deployed. The vehicle now has an airbag/SRS warning light that stays on, suggesting the restraint system may not function properly in a crash. There were no warning lights or symptoms before deployment. The deployed head restraints are still installed and available for inspection. A Chrysler dealer previously acknowledged the issue and ordered a replacement head restraint, but the repair was not completed due to relocation during the COVID period. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Left Rear sliding door shut door stuck in locked position and will not unlock manually or by powering. Air bag light stays on.
Vehicle engine exploded in the middle of the night. Car would remote start on its own as I would lock the doors and walk away prior to the incident. Also the airbag light would come off and on. Notice the day of the incident that the dimmer would disappear and reappear. Very strange I thought. The house could've burned down while we were sleeping. If it wasn't for our neighbors and the quick response of those firefighters it could've possibly burned the house down while we were in there sleeping. The van was picked up by the insurance company two days ago. Not sure what happened as far as it being inspected yet. They have given me the silent treatment. Went to a Chrysler dealership, not where I bought it. This van has had one recall done in 2015. Rear quarter vent window switch.
2014 Chrysler Town and Country: While in motion, headrest and back of seat sounded like they "exploded". Headrest had broken and snapped forward thrusting head downward towards steering wheel. Back of seat lunged forward at the same time. Now air bag light is on in vehicle. This caused headache, neck pain, back pain, and pain sensitivity to hearing.
The contact owns a 2013 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed that the wiring harness underneath the seat had fractured, which could cause the air bags not to deploy during a crash. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 120,000.
I was enjoying holiday driving with family in my 2013 Chrysler Town & Country Limited when suddenly a very loud pop was heard, with a forceful strike to the back of my head being felt. Alarmed & dazed for a moment, it was observed that my driver’s side active headrest had just exploded forward striking me on the back of my head. Once off the highway and stopped, I discovered that the active headrest had actually come apart. From the damage inside the exposed headrest, this catastrophic failure seemed to be mechanical in nature with root cause thought to be STRESS FATIGUE for the plastic casement. In other words, this active headrest did not just randomly “go off” from an errant SRS command or an electronically manipulated trigger short. I observed the headrest’s metal latch pin to still be in the locked or reset position. Instead, the plastic assembly holding two (2) heavy coil springs ruptured unprovoked. When this happened, the front part of the headrest assembly rapidly propelled forward. Though the 2010-2016 Chrysler Town & Country active headrests are an integral part of the air bag or Supplemental Restraint System, THIS particular failure was NOT due to a SRS Control nor electrical malfunction. Rather, the plastic retainer struts surrounding the metal latch pin failed. Being that my head and neck were static in position with a small amount of clearance from the front face of the headrest, the propulsion of the headrest forward caused quite a sharp smack to the back of my head. This led to some residual neck strain for the balance of the day. I have not experienced any repercussions since that day of the incident, but I do believe this to be a SAFETY ISSUE for others who may be more age OR physically compromised. I’ve found through MOPAR tech forum and dealership research that the 2010 - 2016 active headrest FAILURE is NOT rare, but more and more COMMON to the Chrysler make. Please advise. Thank you so much.
The contact owns a 2013 Chrysler Town and Country. The contact stated that the air bag warning light was flashing. Additionally, the Auto Start feature was inoperable. The contact also stated that the heater was activated independently. While driving at undisclosed speeds, the vehicle stalled with the check engine warning light illuminated. The contact stated that the hood latch had been seized, and the electrical system was inoperable. The vehicle was taken to the local dealer, but the dealer declined to service the vehicle and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 104,000.
The contact owns a 2008 Chrysler Town and Country. The contact stated that the air bag warning light was illuminated on the instrument panel. The vehicle was taken to the dealer and the contact was informed that the vehicle was not under recall. The vehicle was taken to an independent mechanic and was diagnosed with a defective air bag module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2008 Chrysler Town and Country. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the air bag control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was not included in the federal safety agency Campaign Number: 16V047000 (Air Bags). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 185,000.
Related recalls
Air bags: frontal: driver side: inflator module
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
- Risk
- Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W09.
Recall number 20V396000 · Recall details
Air bags: frontal
- What is wrong
- FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
- Risk
- If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S07.
Recall number 16V047000 · Recall details
Air bags
- What is wrong
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Risk
- If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V‑139.
Recall number 14V373000 · Recall details
Air bags
- What is wrong
- Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."
- Risk
- An air bag that does not deploy, or deploys improperly, may increase the risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N48.
Recall number 13V291000 · Recall details
Air bags
- What is wrong
- Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
- Risk
- In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N44.
Recall number 13V283000 · Recall details
Air bags: frontal: sensor/control module-inactive
- What is wrong
- Chrysler is recalling certain model year 2005-2006 dodge caravan, grand caravan and chrysler town & country vehicles originally sold in or currently registered in the states of connecticut, delaware, iowa, illinois, indiana, kansas, kentucky, massachusetts, maine, maryland, michigan, minnesota, missouri, nebraska, new hampshire, new jersey, new york, north dakota, ohio, pennsylvania, rhode island, south dakota, tennessee, utah, vermont, virginia, west virginia, wisconsin, alaska and the district of columbia. The front crash sensors may crack under certain environmental conditions and allow water to enter into the sensor. This can cause the sensor to become inoperative and illuminate the airbag warning light. These sensors were added to enhance the performance of the airbag system in certain frontal crashes.
- Risk
- If the front crash sensors become inoperative, the driver is immediately alerted by illumination of the airbag warning light and the vehicle should be promptly serviced. Until the vehicle is repaired, the airbags may not provide the enhanced protection in the event of a crash.
- Remedy
- Chrysler will replace the front airbag sensors with a new design. This service will be performed free of charge. The safety improvement campaign will begin during june 2010. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 10V008000 · Recall details
Air bags: frontal: sensor/control module-inactive
- What is wrong
- Certain minivans are being recalled that were originally sold in or currently registered in the 27 states plus the district of columbia that use greater amounts of salt for winter road deicing. The up-front (uf) air bag sensors that contain brass bushings installed in these vehicles may corrode and crack allowing water to enter the sensor. These sensors provide enhanced air bag performance in certain types of frontal crashes.
- Risk
- In one of these crashes, with one or both of the vehicle's uf sensors inoperative, the occupants will not benefit from the enhanced air bag protection that these sensors would provide.
- Remedy
- For vehicles registered in the recall states, dealers will replace the original uf air bag sensors with ones with greater corrosion resistance. Vehicles registered in other states will obtain a lifetime free replacement of any uf sensor that fails. The campaign began on july 2, 2007. Owners may contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 07V192000 · Recall details
Air bags
- What is wrong
- On certain minivans, the driver's air bag may become disabled due to a failure of the clockspring, which is located in the hub of the steering wheel.
- Risk
- This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.
- Remedy
- Dealers will replace the clockspring assembly on all covered vehicles with 70,000 miles or less. For those vehicles with more than 70,000 miles, daimlerchrysler will offer an extended lifetime warranty under which it will replace the clockspring at no charge if it fails. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. The recall began on october 12, 2004. Owners should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 04V480000 · Recall details
Air bags: frontal
- What is wrong
- On certain mini vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process.
- Risk
- This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.
- Remedy
- Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. Owner notification began november 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 02V293000 · Recall details
Air bags
- What is wrong
- Vehicle description: mini vans. The wiring that initiates the driver and/or passenger air bag could electrically short circuit to ground. A short circuit to ground that exists immediately after turning the ignition key to the "on" or "start" position can cause the air bag(s) to inadvertently deploy.
- Risk
- Inadvertent air bag deployment can injure a front seat occupant.
- Remedy
- Dealers will perform an electronic diagnostic check. Any short circuits identified in either the driver's or passenger side air bag initiator wire circuit will be repaired.
Recall number 99V113000 · Recall details
Questions about the Chrysler Town and Country airbag light
Why does the airbag light come on in the Chrysler Town and Country?
Owners who report it most often also describe adaptive cruise control problems, windshield wiper failure and broken coil spring, and the codes they mention most are B2208 and C2200.
Which Chrysler Town and Country years have airbag warning light problems?
The model years with the most reports are 2005 (90 complaints), 1996 (77 complaints) and 2002 (48 complaints).
How much does it cost to fix airbag warning light on the Chrysler Town and Country?
Owners who mentioned a price put the repair at about $350 (median of 42 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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