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2007-2011 Chrysler Town and Country, Dodge Grand Caravan and others recall: inflator module

Chrysler (FCA Us LLC) reported this safety recall on July 7, 2020. It covers about 925,239 vehicles.

vehicles affected
925,239
reported
Jul 7, 2020
owners notified
Feb 11, 2021
related complaints
1,514

Air bags: frontal: driver side: inflator module

What is wrong
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Risk
Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W09.

Recall number 20V396000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1,514 complaints about airbags problems.

2008 Chrysler Town and Country2009 Chrysler Town and Country2010 Chrysler Town and Country2008 Dodge Grand Caravan2009 Dodge Grand Caravan2010 Dodge Grand Caravan2008 Dodge Nitro2009 Dodge Nitro2010 Dodge Nitro2011 Dodge Nitro

Questions about recall 20V396000

Is there a recall on the 2007-2011 Chrysler Town and Country, Dodge Grand Caravan and others inflator module?

Yes. Recall 20V396000, reported on July 7, 2020, covers about 925,239 vehicles.

What is the fix for recall 20V396000?

Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W09.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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