2010 Dodge Grand Caravan airbags problems

Filed Aug 11, 2026 · Airbags, Electrical · 160,000 miles · CA

The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The contact shifted the gear shifter into neutral. The vehicle was restarted. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced the federal safety agency Campaign Number: 14V373000 (Electrical System, Air Bags); however, the recall was not associated with the VIN. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 160,000.

Filed Jan 5, 2026 · Airbags, Electrical · 140,000 miles · NV

The contact's friend owns a 2010 Dodge Grand Caravan. The contact stated that when the vehicle was started, the vehicle almost immediately shut off. The contact stated that several unknown warning lights were illuminated, then turned off. The contact stated that a single flashing red dot remained displayed. The vehicle was driven to an independent mechanic, who diagnosed the vehicle and determined that the starter needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same mechanic who determined that the 12-Volt battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not taken back to the mechanic; however, the vehicle could no longer able to be started. The contact had researched online and related the failure to the federal safety agency Campaign Number: 14V373000 (Electrical Systems, Air Bags); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.

Filed Jan 30, 2025 · Airbags, Electrical · NY

The contact owns a 2010 Dodge Caravan. The contact received notifications of the federal safety agency Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

Filed Jan 30, 2025 · Airbags, Electrical · 172,000 miles · NY

The contact owns a 2010 Dodge Grand Caravan. The contact stated while the vehicle was parked, the ignition became inoperable. The contact was unable to turn off the ignition with several unknown warning lights illuminated. The contact was not able to remove the key fob from the ignition. The contact removed the battery to turn off the vehicle and remove the key from the ignition. The vehicle was towed to the contact’s office. The contact received notifications of the federal safety agency Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. Parts distribution disconnect.

Filed Oct 19, 2023 · Airbags · PA · crash · 2 injuries

Was hit in the side and in my Dodge minivan the side curtain airbags never deployed. The van was a total loss so was the car that hit me and his airbag did deploy. I did injure my lower back and shoulder.

Filed May 2, 2023 · Airbags, Electrical · CA

The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle was losing motive power intermittently. The contact stated shifted to park(P) and turning off and restarted the vehicle. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel lines, spark plugs, and throttle body needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to a local dealer, where it was diagnosed that the Wireless Ignition Node (WIN) module needed to be replaced. The contact was made aware of the federal safety agency Campaign Number: 14V373000 (Electrical System, Air Bags); however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The failure mileage was unknown. The VIN was unavailable. The consumer stated that they paid out of pocket for repairs according to the recall.

Filed Aug 28, 2022 · Airbags, Electrical · CA

When attempting to start the vehicle, ignition key inadvertently moves into the "Off" position, turning the engine off suddenly. If this safety issue occured while driving, it would depower various key systems including the airbags, power steering, and power braking. In the event of a crash following an accidental rotation of the key, the airbags would fail to deploy causing serious injury or death. The dealership is aware of this problem now and confirms this is a significant safety issue, but that their hands are tied unless Crystler helps. L25 is the known safety recall for the 2010 Dodge Grand Caravans- build dates 3months less than ours- July 2010 verses Oct. 2010. With our Dodge experiencing the same issue and safety concerns as the recalled ones, we then called Crystler at (800) 853-1403 to report the issue and advocate for the repair and/or extension of the recall. An employee named Myah said "there's nothing we can do b/c recall is VIN specific and doesn't show yours as being recalled for this issue". I asked to speak with a supervisor to further discuss how to get the recall extended to our VIN, as the same safety issue is occuring, and the rep was very dismissive and told me "they were sorry they could not help and "no one is available at this time". I told her I didn't mind waiting on hold so the issue could be properly reported and addressed with a supervisor. She put me on hold again and then said "a supervisor can call you when they are available", but then she did not even ask for my phone number. I do not trust that she was acting in our best interest and feel she was being negligant. No one has called back. Please help. We are writing to #1) inform you of this safety issue #2) inform you of the known recall to address this safety issue- does not currently extend to our manufacture month #3) report Crystlers negligence in responding to this safety issue #4) to respectfully request a safety investigation should our VIN not be added to this

Filed Dec 20, 2021 · Airbags, Steering · UT

The contact owns a 2010 Dodge Grand Caravan. The contact received notification of the federal safety agency Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and Brent Brown Chrysler Jeep (1825 N University Pkwy Provo, UT 84604) were made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Dec 14, 2021 · Airbags, Brakes · 220,000 miles · IN · crash · 1 injury

The contact owned a 2010 Dodge Grand Caravan. The contact stated while driving 45 MPH, the brake pedal was depressed however, the brakes failed to operate causing the vehicle to rear-end another vehicle. There was no warning light illuminated. The passenger-side airbag deployed upon impact; however, the driver’s side air bag failed to deploy causing the contact to impact the steering wheel. The contact was taken from the scene to a hospital and was treated for bruising to both knees and head. No other injuries were reported from the accident. A police report was filed. The vehicle was towed to an independent mechanic where the vehicle was deemed a total loss. A VIN search showed there were two open recalls on the vehicle; the federal safety agency Campaign Number: 14V234000 (Electrical System) and 20V396000 (Air Bags, Steering). The dealer nor the manufacturer had been notified of the failure. The vehicle was destroyed. The failure mileage was approximately 220,000.

Filed Aug 24, 2021 · Airbags, Electrical · 120,000 miles · UT

The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled without warning. The contact stated no warning light was illuminated. The contact was able to pull over and restart the vehicle. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 14V373000 (Electrical System, Air Bags) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.