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2008-2010 Chrysler Town and Country, Dodge Grand Caravan and others recall: air bags

Chrysler Group LLC reported this safety recall on June 26, 2014. It covers about 722,705 vehicles.

vehicles affected
722,705
reported
Jun 26, 2014
owners notified
May 26, 2015
related complaints
1,768

Air bags

What is wrong
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V‑139.

Recall number 14V373000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1,768 complaints about airbags problems.

2008 Chrysler Town and Country2009 Chrysler Town and Country2010 Chrysler Town and Country2008 Dodge Grand Caravan2009 Dodge Grand Caravan2010 Dodge Grand Caravan2009 Dodge Journey2010 Dodge Journey

Questions about recall 14V373000

Is there a recall on the 2008-2010 Chrysler Town and Country, Dodge Grand Caravan and others air bags?

Yes. Recall 14V373000, reported on June 26, 2014, covers about 722,705 vehicles.

What is the fix for recall 14V373000?

Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V‑139.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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