2014 Chrysler Town & Country – VIN [XXX] Both front active head restraints (driver and passenger) have self-deployed without any crash or impact, on two separate occasions about 3–4 years apart. The first occurred around 2019. Each time we were driving normally with occupants seated. We heard a sudden “pop” and the head restraint opened, exposing the internal mechanism. No one was struck or injured, but the unexpected deployment was distracting and occurred close to an occupant. After each event, the head restraint could not be reset or closed and remains deployed. The vehicle now has an airbag/SRS warning light that stays on, suggesting the restraint system may not function properly in a crash. There were no warning lights or symptoms before deployment. The deployed head restraints are still installed and available for inspection. A Chrysler dealer previously acknowledged the issue and ordered a replacement head restraint, but the repair was not completed due to relocation during the COVID period. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2014 Chrysler Town and Country: airbag warning light
32 of the 636 complaints about the 2014 Chrysler Town and Country describe airbag warning light.
- owner complaints
- 32
- of this car's complaints
- 5%
- typical mileage
- 65,150
- recalls
- 0
Airbag warning light by model year
What owners say
Left Rear sliding door shut door stuck in locked position and will not unlock manually or by powering. Air bag light stays on.
Vehicle engine exploded in the middle of the night. Car would remote start on its own as I would lock the doors and walk away prior to the incident. Also the airbag light would come off and on. Notice the day of the incident that the dimmer would disappear and reappear. Very strange I thought. The house could've burned down while we were sleeping. If it wasn't for our neighbors and the quick response of those firefighters it could've possibly burned the house down while we were in there sleeping. The van was picked up by the insurance company two days ago. Not sure what happened as far as it being inspected yet. They have given me the silent treatment. Went to a Chrysler dealership, not where I bought it. This van has had one recall done in 2015. Rear quarter vent window switch.
2014 Chrysler Town and Country: While in motion, headrest and back of seat sounded like they "exploded". Headrest had broken and snapped forward thrusting head downward towards steering wheel. Back of seat lunged forward at the same time. Now air bag light is on in vehicle. This caused headache, neck pain, back pain, and pain sensitivity to hearing.
Airbag light keeps turning on and off all the time. This is a very serious issue. It is also happening on my other vehicle which happens to be the same year and also made by Chrysler (Jeep) I need help. I already contacted dealership about but didn’t get any help.
Airbag light is on as well as periodic sound alert. Safety aspect I am unsure as I do not see any recall on the vehicle. Dealer wants too much money to inspect but says the car is fine to drive. Online reports contradict this information. No other issues present with vehicle.
The passenger side headrest srs system deployed while unattended. Chrysler refuses to repair or replace this.
The airbag light on the instrument panel will randomly illuminate and ding as if the airbag has failed. This happens at random and under no specific circumstances while driving on the road. This concerns me for the fact I fear the air bags will not deploy if an accident occurs.
Tl* the contact owns a 2014 chrysler town and country. The contact stated that the passenger air bag warning indicator remained illuminated whether or not the seat was occupied. The contact took the vehicle to midway chrysler dodge jeep ram (219 2nd ave e, kearney, ne 68847, (888) 655-0410) where the contact was informed that he would have to pay a $300 diagnostic fee to inspect the vehicle. The manufacturer had not been notified. The vehicle had not been repaired. The failure mileage was unknown.
The airbag light on our town and country comes on from time from to time, but seems to go off after driving the van for a while. Every time we have taken it into the dealership, the light will be on but by the time we get to the dealership 30 miles away the light is off. With the light off the dealership cannot diagnose that problem. I am concerned that this is a safety issue in the case the air bags are ever deployed. This has been going on for the last couple of years.
I was driving on the highway (going at least 65 MPH) and the headrests on the front passenger seat exploded. The air bag light on the dash had been going on and off for the past 2 weeks, I notified chrysler via telephone with no response. About 1.5 weeks later the airbag light returned on (intermittently) and then I heard another loud "pop" in the drivers seat but nothing exploded open.
Suspension rattles, shocks and struts rattle, having trouble starding engine on often, remote start fails with no indication of low battery, engine stalls before starting. Check engine light on, airbag light on.
Related recalls
No recalls on record for this model year.
Questions about the 2014 Chrysler Town and Country airbag light
Is airbag warning light a common problem on the 2014 Chrysler Town and Country?
32 of 636 owner complaints about the 2014 Chrysler Town and Country (5%) mention airbag warning light. The model year with the most reports is 2005.
Is there a recall or service bulletin for this on the 2014 Chrysler Town and Country?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2014 Chrysler Town and Country
Stalling 49Check engine light 35Door locks 31Loss of power 25Misfire 21Wipers 19Fire or smoke 16Power steering loss 14Won't start 11Knocking 10Overheating 9Transmission failure 9Headlights 7Key fob 7Warning lights 7No deployment 6Engine failure 5Hesitation 5Jerking 5Shudder 5
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