The passenger sliding door won't open
2014 Chrysler Town and Country: doors won't lock, open or latch
31 of the 636 complaints about the 2014 Chrysler Town and Country describe doors won't lock, open or latch.
- owner complaints
- 31
- of this car's complaints
- 5%
- typical mileage
- 65,000
- recalls
- 0
Is there a fix? No recall or service bulletin covers this area of the car yet.
Doors won't lock, open or latch by model year
What owners say
bought the car new in 2014. after approximately a year, the passenger rear sliding door began to close randomly after opening, on several occasions pinning the passenger who was entering or leaving the vehicle between the door and the frame. the car was under warranty so i had it "repaired" at the dealer. after several months, the same random closings began to occur but less frequently. Most recently, the same door could not be locked leaving the car open to burglary. The dealer says its the door latch that needs replacing and is charging me $1,600 to "fix" it. Are these doors being investigated by your agency?
The passenger sliding door locked is stuck locked and the door will not open.
When vehicle is exposed to consistent sunlight and heat during the spring/summer months, the driver's side power sliding door will not latch properly, causing the door to repeatedly try to latch itself shut. This occurs when opening/closing the door, and also while the vehicle is in motion. For example, if the door is shut properly, and the vehicle goes over a bump or something disrupts the ride, the door will think it is open, the warning light comes on the dashboard, the interior lights activate and the electric latch motor will repeatedly activate until the van thinks the door is closed. Even when parked, I have returned to the vehicle to find the door trying to close itself
Drivers rear sliding door is in a locked position and it can not be opened. The dealership said it was a malfunctioned door lock actuator. Its the same part as the 2015 and up actuator that Chrysler extended the warranty on to replace the faulty part. My van falls under the mileage limit, but will not be covered because its a 2014. My opinion is , if the part was found faulty for the 2015 and is the same as the 2014, then the 2014 part is also faulty and should be covered.
Before I started the car I tried to open the passenger sliding door but the door would not open with key fob, manually or interior dash button. (Only makes a clicking noise ). Then after driving 5-10 minutes the door opens on its own while driving. Kids and new born in car. Items fell out of car while driving. Interior light came on and my eldest was able to close the door. Very dangerous and distressing!
The driver side sliding door is not latching fully. The door will be shut and the indicator in blinking, the lights are going inside the car and the door is repeatedly trying to latch. The consumer stated that they brought the car to a certified Chrysler dealer to inquire about repairing the sliding door latch. At this time, the consumer is expected to cover the full cost of the repair.
Door lock buzzes in passenger side sliding door. Sometimes it will not unlock. Inability to open door could put our safety at risk someday.
Passenger sliding door lock is stuck in the unlocked position. I cannot manually or electronically lock the door. This poses a safety risk to my young children and myself.
Right side passenger door will not open even when unlocked by push button or by pulling on handle. Can only exit side left side door, the traffic side. This could be dangerous as children or adults may exit out into traffic. The vehicle is available for inspection. Called the dealership and they said only 2016 models were under recall. They said this is a known “actuator problem”. They would not examine vehicle unless I paid a fee. This occurred without warning.
Right sliding door would not open, electrically or manually. Passengers where trapped inside until another door was opened for them to exit. The problem has been inspected and repaired by an authorized Chrysler dealer. There were no warnings of failure.
The left side passenger sliding door won't latch thus causing a safety hazard. I have read that hundreds of thousands of these cars suffer the same defect and this is being investigated by the federal safety agency. https://www.carcomplaints.com/news/2021/chrysler-dodge-minivan-sliding-door-problems.shtml https://www.cargurus.com/Cars/Discussion-c24092_ds899542
Related recalls
No recalls on record for this model year.
Questions about the 2014 Chrysler Town and Country door locks
Is doors won't lock, open or latch a common problem on the 2014 Chrysler Town and Country?
31 of 636 owner complaints about the 2014 Chrysler Town and Country (5%) mention doors won't lock, open or latch. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2014 Chrysler Town and Country?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2014 Chrysler Town and Country
Stalling 49Check engine light 35Airbag light 32Loss of power 25Misfire 21Wipers 19Fire or smoke 16Power steering loss 14Won't start 11Knocking 10Overheating 9Transmission failure 9Headlights 7Key fob 7Warning lights 7No deployment 6Engine failure 5Hesitation 5Jerking 5Shudder 5
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