2014 Chrysler Town and Country: complete transmission failure

Filed Apr 22, 2025 · Transmission · TX

The transmission failed. There were no lights on on the dash, vehicle started making a whining noise and within 12 hrs of the onset the transmission started to fail. The van would lose the ability to accelerate and put my family and other in danger because it happened on the highway and our vehicle was stopped in traffic. The check engine light did not come on until a few hours AFTER the transmission failed, but there were no light indicators prior to this happening. The transmission has been replaced after the damaged transmission was inspected by our mechanic and he stated that with less than 100k miles on the vehicle, based on the amount of metal and debris in the transmission pan, there must have been an issue with it during manufacturing. The original transmission will be returned shortly for a core refund, so will not be available for additional inspection after that. The van was test driven by our mechanic and the issue was replicated while he was driving, ie, it would not accelerate after about 5 minutes of driving.

Filed Jan 25, 2020 · Transmission · 75,000 miles · MI

I had my transmission go out while driving on a highway at a speed of 65 MPH. I came on highway and it sounded like a high pitch wind up toy and then it just went out. I ended up on the side of the road for 3 1/2 hrs. I had the car towed to dealership. I was told chrysler does not allow new transmissions to go into vehicle, they only will allow rebuilt or refurbished chrysler transmission to be submitted for warranty reimbursement (per what the service person told me at dealership). 1st replacement transmission arrived with metal shavings in it from the start. 2nd transmission was put in but had issues immediately. Car is in shop now 4 months later with metal shavings in it again. I am trying to get chrysler to pay for the defective transmissions that are being put into these vehicles under the warranty . These transmissions should not be replaced with defective, used, and refurbished transmission. The defective transmission should be replaced with new transmission to keep families safe. This is a severe safety hazard when transmission goes out while at highway speeds and to have these in vehicles that are being driven with families on highways at high speeds.

Filed Jan 14, 2020 · Transmission · 77,000 miles · TN

Goes dead when coming to a stop. Also hesitates after stopping, then accelerating. Does this about 2x/day. Local dealer could not determine the problem. Took to local transmission mechanic, who has determined transmission needs replacing

Filed Aug 29, 2017 · Transmission · 90 miles · CA

Transmission failure while in motion on city street. Loss of control and nearly missed collision with inanimate object on side of road. Parked and remained in drive with foot on break continued to fault periodically (clunking noise and RPM dip). Turned off car and no issue upon restart, drove 5 minutes and issue re-occurred. Had it towed to mechanic who didn't note the issue at first as car resumes normal operation upon restart. Next day reported to me it was a transmission failure and a new one was needed. This was second occurrence initially one incident at 90k miles. But couldn't reproduce failure. Continued to drive until second more event listed here.

Filed Jun 7, 2017 · Transmission · 31,000 miles · IL

Tl* the contact owns a 2014 chrysler town and country. While driving approximately 50 MPH, the transmission failed to change gear while in drive. The contact coasted to the side of the road, waited for a while, and was able to change gears and resume driving. The failure recurred numerous times. The vehicle was taken to anderson chrysler dealer (located on 5711 e state st rockford il, 61108), but was not repaired. The contact was informed that they were no longer equipped to handle the failure and that the information would be sent to chrysler engineers. The vehicle was not repaired. In addition, the contact stated that the transmission was rebuilt, and the sensor and transmission pump were replaced; however, the failure recurred. The contact called the manufacturer and was informed that nothing else could be done. The approximate failure mileage was 31,000.

Filed Jun 2, 2017 · Airbags, Electrical · 22,000 miles · NC

Tl* the contact owns a 2014 chrysler town and country. The contact stated that the wires, wiring harness, and the electronic functions shorted out when the front seats were moved back and forth. The failure of the wires being impacted prevented the seat from moving. In addition, front air bag warning indicators illuminated. The dealer replaced the wires, wiring harness, and additional components four times, but the failure recurred. The contact was unable to move the front driver and passenger seats. The vehicle was taken back to the dealer (steve white motors inc, 3470 us hwy 70 se, newton, nc 28658, (828) 324-4410) for an appointment to repair the failure and to replace the parts a fifth time. The manufacturer provided no solution and mentioned that the vehicle should be taken back to the dealer for another repair. In addition, the transmission failed and was replaced. The VIN was not available. The approximate failure mileage was 22,000.

Filed Dec 2, 2016 · Transmission · VA

Have slipping with my transmission, had to take the van back to the shop 7 times and still nothing has been resolved and the warranty will soon run out. At which point what can be done? This will be fixed the vehicle was purchased 1 year ago and start having the issue a few months after purchase after several time in the dealer they so not want to replace transmission and said they cannot find anything wrong.

Filed Nov 5, 2015 · Transmission · 29,000 miles · NY

Tl* the contact owns a 2014 chrysler town and country. While driving various speeds, the brake pedal was depressed and the engine stalled without warning. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was repaired, but the failure recurred numerous times. The manufacturer was made aware of the failure. The failure mileage was approximately 29,000

Filed Jan 14, 2015 · Driver assistance, Electrical · 5,000 miles · MS

I bought a 2014 chrysler town and country in august 2014. I took the van in for a squealing noise 20 days after I bought the vehicle sat there for an hour at the dealership and then they come to tell me they could not hear the noise. The van stop making the noise in october 2014 however it almost cost me and children our lives. We were driving down a very busy highway where we live and the engine stalled and just quit lost all power I was able to get out of the road thank goodness or we would have been smashed because it was 8:00 a.m. Work traffic. I then called the dealership right away and made an appointment to bring the van in to have it seen about. I took the van in and was called a few days later and they told me they could not duplicate the issue very frustrating. My van has stalled several more times after that and has been at the dealership for 3 weeks now and they still say they cannot find the issue. Also, I was in the parking lot of a store and turned into a parking place and the engine just shut off it took several minutes for it to start back up. I have contacted chrysler on this matter and they go with what the service department says and if they cannot duplicate the issue they tell me to come get it. I am now going to turn this over to the lemon law department because I do not feel safe in this vehicle that was purchased new and only has 7,000 miles on it. Not to mention this is the second brand new vehicle I have purchased from this place and the first one the transmission went out at 6,000 miles. I need some help someone please advise me on what I need to do. Also, I have wrote a letter to chrysler stating the problems I am having and certified mailed it and the only response I got was I will send to someone else.