2014 Chrysler Town and Country: jerking or lurching

Filed Aug 3, 2020 · Body · 40,000 miles · SC

My wife and I purchased this vehicle in february of 2016. At that time, everything was fully functional and working correctly. It wasn't until the weather warmed up (started approximately in april of 2016) that we noticed that the driver's side passenger door would not close properly, while stationary nor while in motion at times. This happens any time, but it particularly happens when the weather is above 75 degrees. The door has a problem latching closed completely. The door with make a jerking noise as if it's trying to close, and it does not stop until we push forcefully on the rear of the door to catch the latch. The door indicator light also flashes on and off as the door is attempting to close completely. This also happens sometimes while driving. If there is the slightest bump, the door will start to make the noise as if it's trying to latch. There have been times when we can see the daylight through the door because the door isn't closed properly. This started out as a sporadic issue but it has increasingly occurred over the years. We've been trying to find solutions for a while now. It has been worse this year and more dangerous with being able to see the daylight/roadway while driving if it's not closed completely. This is very unsafe for anyone. We know that we are not the only family with this vehicle that are having these issues. We joined a group thread on cargurus.com where so many others are having this issue. This should be a safety recall. I've contacted mopar/chrysler and the only response I received is that my vehicle is no longer under warranty and I need to pay full price to have this issue fixed. They don't even know what the issue is.

Filed May 11, 2020 · Engine, Transmission · 130,000 miles · CA

Suddenly experienced bad jerking above 35 MPH and found out was a misfires. Replaced 2 spark plugs. Misfires still occurring which can now be felt while idle (jolt/hiccups and around 50-60 MPH). Can also hear engine ticking. Common with 2011-2013 engines and 2014 engines are the same so extended warranty should be provided as well.

Filed Dec 4, 2019 · Engine, Transmission · TX

The van was purchased in 2017. The jerking/shuttering of the vehicle when driving or hauling on gas was the first sign of dysfunction of the vehicle. The second sign of failure in the manufacturing of this make and model of chrysler was the head restraint of the drivers seat and then weeks latter the passenger seat popped up, when the vehicle was parked and not in motion and deployed out of place without impact of any accident or etc. And last but not least, but extremely important the oil leaks that this vehicle to this day have started since september of 2019. We have gone more than 3 times to different oil changes and companys and they keep insisting it's a chrysler recall on this make and model. When we noticed this huge oil spill, is when it's parked and we are ready to go to our next destination and a pool of oil shows out! We are afraid to travel far and/or have complications latter. We can't even enjoy this vehicle and go see my brothers who are off in college because this is the only transportation vehicle that all 3 of us in this household can fit comfortable and bring goods to them when in need. We did not purchase this vehicle to have a mediocre product and result. We are very disappointed with the vehicle and wish and pray to finally have a solution and good result this time around with filing this complaint through the federal safety agency. If this problem is not fixed soon, we will not be able to go to dallas and spend christmas with my younger brothers at the end of the month. Please, please, I beg of you act and give customer service that we need!

Filed Aug 21, 2019 · Transmission · 98,000 miles · AL

My van started making a whining noise on my way to work. On the way home I was sitting at a red light and when I pressed the gas pedal the van would not move. It eventually jerked off and I was able to get across the light without being involved in a serious car accident. The van started idling up but would not speed up. Thank goodness I was able to get home. I was so glad my babies were not in the van with me. This is a very dangerous defect in transmission. I had absolutely no warning my transmission was about to go out.

Filed Jun 26, 2018 · AR

When the vehicle is in motion and coming to a stop light or sign. It starts to jerk and shudder. Sometimes stalling and it needs to be put into park restarted and sometimes it will immediately die again. No codes are thrown and all mechanics and chrysler dealers are stumped as to what's causing it.