2009 Chrysler Town and Country: loss of power steering

Filed Apr 13, 2019 · Brakes, Driver assistance · 162,450 miles · AZ

I was driving down navajo boulevard a main road in holbrook arizona a vehicle coming from a side road pulled in front of me and I had to slam on the brakes to avoid a collision. I then proceeded down navajo boulevard and quickly realized that I had no power no steering, no brakes, nothing although the engine was still running. I was able to proceed down the road and turn onto a side road to the side until it completely quit running and was able to stop on its own.

Filed Dec 26, 2018 · Driver assistance, Electrical · 84,200 miles · MI

My car stops while driving down the road without warning, easily restarts after shifting into neutral. However, RPM goes to zero, lose power steering. Did not have this issue prior to key fob recall. It has done this several times, usually when weather is colder like 30 degree. Have also notice blind spot aid system will periodically not function. Heated seat light occasionally do not function. The blind spot and heated seats are minor compared to car stopping dead. It did recently while going around a curve and was very scary. I've taken it to two different dealers and they state there are no engine codes showing. I told my husband if I die in a vehicle crash, especially if rear ended or while turning to sue chrysler. Do not have this problem in warm weather. I'm afraid to have anyone in my vehicle, especially my five grandkids. I stay off interstates because of this, and have spent more time looking behind me for possibly getting rear ended. There is no warning when this might happen. One dealership told me to bring it in when it happens, which I have no idea when it will happen. Its like playing russian roulette while getting behind the wheel. This can happen anytime, driving 55, 35, 25 MPH, while going straight, or twice while turning. I think it has to do with the electrical system, or perhaps the ignition system and key fob recall. My car has 84330 miles. It's happened three times in the last two months. Frequency seems to be getting greater.

Filed Nov 27, 2016 · Engine, Steering · 106,000 miles · IN

Driving down gravel drive at about 15mph, van stalled, esp light displayed, no power steering, no gas. Turned van off, restarted, drove fine. Win ignition module replaced in may 2016. Didn't have problems with inability to start or with van stalling until this was replaced.

Filed Sep 23, 2016 · Brakes, Engine · 113,960 miles · MI

Our 2009 t&c stalled in city traffic this morning without any warning when slowing down to below 20-30 MPH (with the traction control light briefly illuminating after the stall). It had stalled previously 3 separate times in similar situations when either my wife or son were driving the van. Of course when the engine dies there is no power steering or power brakes which makes handling the vehicle extremely difficult. The van immediately restarts when you turn the ignition key, but the cel does not light up so there are no codes in the computer to help diagnose the problem. This is a serious problem that lots of people are having. Just read the blogs on the internet. If the van stalls while making a turn and you can't brake or steer, then it's just a matter of time before a potentially serious accident occurs. As far as I know there are no open recalls on the van (ignition recall already taken care of). The weather was nice and streets were dry.

Filed Feb 1, 2016 · Brakes, Engine · 120,000 miles · MI

Recently purchased vehicle used (dealership filled with fuel after test drive but before we took it home). On the way home on city streets (while approaching an intersection), the engine stalled causing loss of power brakes & power steering. After putting the car in park, it started up & ran fine. A couple days later, my wife was driving it & while turning right at an intersection it did the same thing. She barely was able to safely complete the turn due to the loss of power steering. After that incident it hasn't happened again (but we haven't filled it with fuel again yet). Research on the net leads me to think it is the common problem with a valve in the fuel tank. We are very nervous driving the car & are dreading our next fill up. This is incredibly unsafe & I hope chrysler is willing to do something about it.

Filed Jun 7, 2015 · Electrical, Engine · 69,500 miles · FL

My family (including children) were driving on the interstate going through atlanta, ga on vacation heading to another family members house for thanksgiving and all of a sudden my van completely cut off. I lost steering, electrical, everything!!!! Luckily I was able to glide over to the side and restart my engine and it seemed as though everything worked correctly for the rest of the vacation. I contacted chrysler by email inquiring about the recall and of course just got the "I'm sorry we're working on it, but at this time we don't have the parts to fix it." that was only the first incident!!! It happened again around 03/15/15 - same exact problems happened! Once again I contacted chrysler, and I also contacted my dealer, but got the same exact run around!! Not a happy person with chrysler!!!

Filed Mar 30, 2015 · Driver assistance · 69,000 miles · MN

I am driving normally between 25-40 miles per hr, I hit a bump or ice and I completely loose power. Van shuts off. No steering no nothing.I am sure my brake lights do not work either. I get one light on my dash and that is the slippery road light. I have to put in park and restart it. This started a few years back,only happens a few times. This winter it has gotten more frequent. Since dec. It was 1 x per mo now it's every few weeks. I received a recall notice describing this issue last fall.I called the dealership and they told me the part is not available for the 2009. Last week it happened I could not pull over I was almost rear ended by a semi. I called the dealership in waite park mn and they said they would replace the whole ignition if that was the problem. I brought the van in this morning. They called & said instead, they thought it was the egr & wanted to charge me $500 to replace it. My husband said it may be bad but that would not cause it to completely shut down and he would replace it.. They wanted to charge me for looking at it. We said no. They called back and told me that the erg part was a recall also.after they already said they would charge. I never received notice on that recall I was few miles out of that warranty but they would replace it n/c. & they are going to drive the car around to see if it will power off on them. I have a real issue with chrysler having a recall out on such a dangerous problem and not having a part available after 6+ months after the recall occurred. They will not take my word for that this is going if the issue does not show it's face while mechanic is driving it they will not do anything about it. I called chrysler headquarters and they told me if I wanted the whole ignition changed out before the part was ready I would have to pay for it myself. I'm fearful of this problem. Please help!

Filed Mar 6, 2015 · Electrical · OH

Tl*the contact owns a 2009 chrysler town country. The contact received a notification of the federal safety agency campaign number: 11v139000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the delay. Updated 04/10/15*lj the consumer stated while driving at 35 MPH the engine shut down in traffic. The power steering went out as well. The failure recurred at 65 MPH on march 5, 2015. On 3/5/15 the replacement part was still unavailable. Updated 11/12/2015

Filed Feb 4, 2015 · Electrical, Steering · 108,000 miles · TN

While driving down the road, when you turn the wheel, the car shuts off but all accessories stay on and your first clue that there is a problem is that you suddenly have no power steering. If you quickly put the car in neutral and restart, everything including the power steering comes back on. It has happened to us 5 times and the last time, I was going around a sharp curve and almost went off the road. The car is not safe!! The dealership says it is an l-25 recall and there are no parts. The chrysler web site says there are parts but when you call them, no one answers the phone. Dealership is not offering any solutions.

Filed Jan 3, 2015 · Electrical, Engine · 100,000 miles · NY

To an odi investigator: there is a clear and present danger present with this vehicle randomly shutting down while driving. I have experienced this shutting down on approximately 15+ occasions. When the vehicle shuts down, I lose power steering, braking and I'm sure airbags. In reviewing the first 30 complaints associated with this vehicle - I observed 6 out of 30 complaints related to the same problem, all described this event (I didn't want to weed through all 200+ complaints when the first 30 exhibited this serious issue) - the vehicle shutting down while driving. These are the numbers associated with this problem - I'm sure there are others: 10669606 / 10669083 / 10660772 / 10661814 / 10658525 / 10658922 all these state that the vehicle shuts down while driving randomly with no explanation - this is a serious issue and there seems to be a common defect somewhere - this needs to be addressed - find out what chrysler knows about this issue because it is a safety issue for everyone on the road.

Filed Nov 25, 2014 · Engine · 120,000 miles · OH

While driving at approximately 45 miles per hour the vehicle engine shut off resulting in loss of power steering and braking. I was able to maneuver the van to the side of the road. The car restarted and this issue has occurred on 6 more occasion since this incident. There is a safety recall on the vehicle however chrysler does not have the part available to fix the problem. The chrysler dealer has seen the car and determined that the recall is the issue affecting the engine shut off. There is a significant safety issue with this car and chrysler refuses to offer any other alternative than to tell the customer to drive the car even though injury or death via an accident is a significant concern.

Filed Nov 18, 2014 · Acceleration, Engine · 10,200 miles · MN

We notice the problem of engine stalls oct 11 2014, nov 14 and nov 16, 2014. Was driving on highway suddenly the tire traction light came on, power steering became hard to move and could not accelerate.I turned off the unit and turned on again no problem. I took the van to the chrysler dealer. They found engine stalls error but are not sure what caused it.