The TIPMs system has been recalled in multiple vehicles and has causes a fuel pump relay failure and numerous other electrical issues . Chryslers recall has yet to include this year make and model despite the fact the identical part is used in the recalled vehicles. Chrysler is picking and choosing which vehicles this recall applies to and it’s putting families at risk of the TIPM failing and leaving them stranded at any time. Chrysler has a packaged replacement part under “recall pricing” but refuses to cover labor to install the new part on certain vehicles.
Chrysler Town and Country fuel pump problems
250 of the 13,494 owner complaints about the Chrysler Town and Country describe fuel pump failure, most of them for the 2011 model year.
- owner complaints
- 250
- worst model year
- 2011
- typical repair cost reported
- $1,000
- typical mileage
- 96,000
Is there a fix? There are 6 recalls for this area of the car. See below
By model year
Often reported together
Won't start 63Stalling 61Check engine light 19Battery drain 12Power steering loss 8Hesitation 8Loss of power 7Wipers 5
What owners say
The tipm fuel pump relay is faulty causing the car to start intermittently. It also stalled on a main road without any warning with my kids in the car. Luckily I was able to put the flashers on and drift to the side and others were able to get around without any accident. However they came close to hitting myself and others. I have spent over $1,000 at this point fixing items that didn't need to be fixed only to finally find out online that others have this issue and its a known issue for Dodge, Jeep, and Chrysler Town and Country but for some reason the recall is only for Dodge and Jeep.
It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.
The TIPM is malfunctioning and causing the fuel pump to never turn of on the car. the only way to turn it off is to pull the fuse.
The contact owns a 2013 Chrysler Town & Country. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that after several attempts, the vehicle started; however, the vehicle lost motive power. The vehicle was started, and the contact turned the vehicle off. The contact became aware that the fuel pump had continued running. The contact, who was a licensed independent mechanic, diagnosed the vehicle with TIPM failure. The vehicle was not repaired. The contact referenced the federal safety agency Campaign Number: 19V813000 (Electrical system); however, the VIN was not included in the recall. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 136,000.
Today, we experienced, for the FOURTH time, a complete stall while driving. Accelerator would not work at all. Van died while driving approx 25 mph. We just had the entire fuel pump & fuel pump relay completely replaced. We have replaced both of these twice now, in less than 3 years. Same problem keeps happening. Mechanic agrees, that the core problem lies within a failure of the TIPM system. It's an electrical problem causing the fuel pump to fail while driving. This is extremely dangerous. It happened to us previously, while we were on the interstate driving approx 65 mph, and it almost caused us to crash the vehicle. Another problem to also note, is this same problem has caused the A/C unit to stop working. Blows out hot air, but will not produce cold air. A/C was completely replaced. Still not working. Mechanic says yet again, it's a failure of electrical sources due to the TIPM module. This should be an immediate recall from Chrysler, for 2013 Town N Country Minivan. Over 200 logged complaints of the exact same problem. They manufactured a broken TIPM module in these make & model vehicles. Now, my husband is stranded 200 miles from home, on the side of the road, and it's 98 degrees out. This is 4th time, weve experienced a total power failure. So it doesn't matter if you replace the fuel pump, it will still DIE. We are having this POS towed to our local mechanic, AGAIN. Its available for inspection. Problems have been confirmed by an independent servicer. Check engine remains on. Someone is going to die, if Chrysler doesn't issue an recall for this ongoing problem. The interior power is still on,and engine will turn over, will not start.
On multiple occasions, and without warning, the car died while driving creating extremely dangerous and stressful situations. Additionally, the defective fuel pump relay caused the fuel pump to run even when the car was not running. This then caused damage to the fuel pump and required replacing both the relay and pump itself. As the Fuel Pump relay is a single unit soldered together, it could not be independently tested during normal checks. A recall was issues and executed for the same issue on Jeep and Durango models. I also see that this was brought up previously for this T&C model but was determined not to warrant a recall. A known, dangerous, costly, and preventable issue that was corrected elsewhere but not in this model. How is that possible? I've noted approximately the first time I recall the car shutting itself off while driving (this was not the only or last time it happened - nor is it the date of service when we had to pay to have the car repaired).
Started the vehicle and traveled maybe about 50 feet. Noticed loss of power steering. This was due to the engine stalling out. The vehicle would not start and there was a strong odor of fuel fumes in the vehicle cabin. Exited the vehicle and observed a large puddle of oil running downhill from the vehicle. The puddle also smelled of gasoline. I had the vehicle towed to a repair shop. The issue was determined to be a cracked oil filter housing assembly and the clip on the fuel return line had failed causing fuel to be sprayed onto the engine. The repair cost will be just over $800. It is fortunate that the engine was still cold and that the loss of oil caused the engine to shut off. If the engine had been hot enough to ignite the fuel, this could have had tragic results with a potential loss of my family's life. The oil filter housing assembly is a known issue with the Pentastar V6 3.6L engine. Chrysler so far has failed to take responsibility for this issue. I recently had to have repairs due to a faulty fuel pump relay. There appears to be related Chrysler TIPM recalls on almost every other model but the 2013 Town and Country. This issue appears to cause the vehicle to not start or allow the fuel pump to remain running after the vehicle is shut down. My Town and Country would not start and it produced strong fuel fumes. As noted, there are multiple safety issues noted with this model of vehicle that remain unresolved. It is a 2013 model but the issues are ones that have existed since the production of the vehicle and Chrysler has yet to assume responsibility. I will add a copy of the repair invoice shortly.
The fuel pump relay has failed. The relay is part of the TIPM and the cost to repair at the dealer is well over one thousand dollars.
Car shut down twice while driving. Then car crank but don't start. Alternator, starter, fuel pump, battery changed and still having same issue.
Related recalls
Fuel system, gasoline: storage: tank assembly
- What is wrong
- On certain mini vans, the fuel tank control valve weld joint could separate resulting in a possible fuel leak.
- Risk
- Fuel leakage in the presence of an ignition source can result in an underbody fire.
- Remedy
- Dealers will inspect the fuel tank and replace it if necessary. Owner notification began october 28, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 02V274000 · Recall details
Fuel system, gasoline: fuel injection system
- What is wrong
- Vehicle description: mini vans built with 3.3l and 3.8l engines have fuel rails with nitrole rubber o-ring seals that can degrade over time. Fuel leakage from the underhood fuel injection fuel rail could result, increasing the likelihood of a vehicle fire.
- Risk
- Fuel leakage in the presence of an ignition source can result in a fire.
- Remedy
- Dealers will install a seal on the vehicle fuel rails to prevent external leakage of fuel from the fuel rail crossover tube, should the existing o-rings continue to degrade. Owner notification began on january 25, 2002. Due to the large quantity of vehicles involved in this campaign, the owner notification will be phased over the next several months. However, if a vehicle is leaking fuel from the o-rings, the vehicle should be taken into a dealer to have this repaired as soon as possible. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 00V268000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Vehicle description: minivans. Fuel can leak from the fuel tank at the interface of the fuel pump module attachment.
- Risk
- If a fuel leak occurs in the presence of an ignition source, a fire could occur.
- Remedy
- Dealers will replace the fuel pump module attaching nut with a nut that includes tighter design tolerances. The sealing o-ring will also be replaced.
Recall number 99V216000 · Recall details
Fuel system, gasoline: storage: tank assembly: filler pipe and cap
- What is wrong
- A static electric charge can build up on the ungrounded metal section of the fuel filler tube.
- Risk
- This condition could cause a spark to occur when fueling the vehicle and possibly ignite the fuel vapors.
- Remedy
- Dealers will install a ground strap for the fuel filler tube.
Recall number 96V002000 · Recall details
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- The fuel tank rollover valve can allow fuel to pass into the vapor canister resulting in the potential for fuel leakage.
- Risk
- Fuel leakage increases the potential for a vehicle fire.
- Remedy
- Dealers will replace the fuel tank filler tube with a filler tube that has an additional rollover valve. The associated rollover valve vapor hoses will be rerouted.
Recall number 95V236000 · Recall details
Fuel system, gasoline
- What is wrong
- Fuel tank flanges were not bent as required to allow the specified clearance for the fuel tank mounting straps and fuel lines at the tank.
- Risk
- The unbent flanges to the fuel tank will damage themounting straps and/or fuel lines. The damaged mounting straps may break causingthe tank to drop and the damaged fuel line will leak fuel. In either case a firecould result if the spilled fuel is exposed to an ignition source.
- Remedy
- Repair the flange by bending to the correct angle; replace damaged fuel lines and mounting straps.
Recall number 92V147000 · Recall details
Questions about the Chrysler Town and Country fuel pump
Which Chrysler Town and Country years have fuel pump failure problems?
The model years with the most reports are 2011 (101 complaints), 2012 (40 complaints) and 2013 (28 complaints).
How much does it cost to fix fuel pump failure on the Chrysler Town and Country?
Owners who mentioned a price put the repair at about $1,000 (median of 31 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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