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2010-2014 Chrysler Town and Country and Dodge Grand Caravan recall: electrical system

Chrysler Group LLC reported this safety recall on May 7, 2014. It covers about 644,757 vehicles.

vehicles affected
644,757
reported
May 7, 2014
owners notified
Dec 31, 2014
related complaints
4,107

Electrical system

What is wrong
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Risk
An overheated switch may result in a vehicle fire.
Remedy
Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P25.

Recall number 14V234000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 4,107 complaints about electrical problems.

2011 Chrysler Town and Country2012 Chrysler Town and Country2013 Chrysler Town and Country2014 Chrysler Town and Country2011 Dodge Grand Caravan2012 Dodge Grand Caravan2013 Dodge Grand Caravan2014 Dodge Grand Caravan

Questions about recall 14V234000

Is there a recall on the 2010-2014 Chrysler Town and Country and Dodge Grand Caravan electrical system?

Yes. Recall 14V234000, reported on May 7, 2014, covers about 644,757 vehicles.

What is the fix for recall 14V234000?

Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P25.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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