Back-Up camera/alert system fails frequently. Yes, I can make it available for inspection. Safety concern is obvious Problem has not been reproduced or confirmed No inspection has been performed No prior warning.
Chrysler Town and Country backup camera problems
40 of the 13,494 owner complaints about the Chrysler Town and Country describe backup camera failure, most of them for the 2011 model year.
- owner complaints
- 40
- worst model year
- 2011
- typical repair cost reported
- $1,700
- typical mileage
- 53,000
Is there a fix? There are 4 recalls for this area of the car. See below
By model year
Often reported together
Fire or smoke 3Wipers 2Key fob 2Won't shift 1Loss of power 1Jerking 1Fuel pump 1
What owners say
Items of concern range from a sliding door that will intermittently refuse to respond to the key fob command, or it will randomly close on passengers. Additionally, the rear hatch unexpectantly closes on members of my family as they remove groceries. Lately, the time display and rear camera have ceased to function. At times, the dash screen lights up with a gray display that illuminates the cab and makes night-driving very difficult. When this happens, I cannot get it to go dark.
Back up camera and dash display quit working. Had near miss when backing up vehicle and almost ran over someone.
The contact owns a 2015 Chrysler Town and Country. The contact stated that while operating the vehicle, the massage "Blind Spot Service Unavailable" was displayed and the blind spot arrow was present in the driver’s side mirror causing a visibility hazard for the driver. The contact indicated that while driving in the dark the arrow created a glare in the side mirror making it difficult to view images in the mirror. Additionally, a constant audible chime was present while operating the vehicle. In addition, the back-up camera was also inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 120,000.
Body: Driver's side sliding door will not open- neither with the button or manually Electrical: The back up camera/radio unit turns off or refuses to power on when starting the vehicle Fuel/Propulsion System: The vehicle does not change gear smoothly (automatic vehicle), The driver must manually change the gear speed to avoid collisions.
The radio has stopped working. The screen will sometimes come on to all white then go off again and other times the chrysler symbol will show then go off after a few minute. No sound, no back up camera, nothing . Been doing this for 3 days.
Rear view camera stop working
I came to a complete stop, shifted the vehicle in park, the vehicle's back up camera came on and it had the r illuminated, indicating it was in reverse. I tried to slowly step on the gas but it would not move. I tried to shift to another gear and it would not shift, I shut the van off, waited a few minutes and restarted it. I then was able to slowly shift to drive and slowly back to park and shut vehicle off. It has a hard time shifting in lower gears as well while driving, when you do put the vehicle into reverse it feels like it drops very hard into that gear. No codes stored.
1) the automatic transmission is jerking when it switches to another gear at speeds less than about 40 MPH. 2) the back up camera stopped working right at 35,000 miles.
All dash alerts flashed (at times independently or together, wipers came on, speed gauge indicators moved wildly). There was no correlation to timing, speed, etc. As to the events. Approximately 5 months earlier the backup camera stopped working. I was told by a dealership that the radio needed to be replaced. Had the radio replaced. Had the tipm replaced, still having the same problem, nothing has changed. Presently, at the dealership where I have been told they will have many hours involved in diagnosing the problem? Have read the 165 complaints which are the same as what I am experiencing. Still leaning toward the tipm replacement is also defective.
Related recalls
Electrical system: wiring: front underhood
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Risk
- A vehicle stall can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.
Recall number 18V524000 · Recall details
Electrical system
- What is wrong
- Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
- Risk
- An overheated switch may result in a vehicle fire.
- Remedy
- Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P25.
Recall number 14V234000 · Recall details
Electrical system: ignition
- What is wrong
- Chrysler is recalling certain model year 2010 dodge journey, grand caravan, and chrysler town & country vehicles manufacturer from august 3, 2009, through june 17, 2010. Some vehicles may experience inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off.
- Risk
- Engine shut off while driving could increase the risk of a crash.
- Remedy
- Dealers will replace the win modules free of charge. The safety recall is expected to begin during july 2011. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 11V139000 · Recall details
Electrical system: wiring: fuses and circuit breakers
- What is wrong
- Chrysler is recalling 6,138 my 2009 town and country and dodge grand caravan vehicles. Unused electrical connectors for the blind spot detection system may become corroded and could short circuit, which can cause a variety of conditions.
- Risk
- If the fuse for this circuit does not blow, the connectors could overheat and potentially catch fire.
- Remedy
- Dealers will seal the power circuit at the subject connector and replace the fuse for this circuit if necessary free of charge. The recall began on march 9, 2009. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 09V046000 · Recall details
Questions about the Chrysler Town and Country backup camera
Which Chrysler Town and Country years have backup camera failure problems?
The model years with the most reports are 2011 (17 complaints), 2012 (9 complaints) and 2014 (4 complaints).
How much does it cost to fix backup camera failure on the Chrysler Town and Country?
Owners who mentioned a price put the repair at about $1,700 (median of 7 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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