So my vehicle, the key fob for some odd reason goes from in the run position to the off position, which caused my car to turn off while driving shuts down the entire car and with that makes it hard to stop
2010 Chrysler Town and Country: key fob or push-button start problems
58 of the 1,556 complaints about the 2010 Chrysler Town and Country describe key fob or push-button start problems.
- owner complaints
- 58
- of this car's complaints
- 4%
- typical repair cost reported
- $800
- typical mileage
- 80,000
- recalls
- 2
Key fob or push-button start problems by model year
What owners say
The contact owns a 2010 Chrysler Town and Country. The contact stated that the vehicle failed to start immediately; however, after several attempts, the vehicle started. There was no warning light illuminated. Additionally, the contact stated that while driving 77 MPH, the vehicle lost electrical power inadvertently. The contact stated that he immediately shifted into neutral (N) and restarted the vehicle. The contact stated that the vehicle responded as needed; however, the failure recurred several times while driving on the same day. The contact stated that he slightly touched the key fob and the vehicle restarted. The vehicle was taken to an independent mechanic, where it was diagnosed that the Wireless Ignition Node (WIN) module needed to be replaced and that the failure was related to the federal safety agency Campaign Number: 11V139000 (Electrical System). The vehicle was then taken to the dealer and the contact was charged a fee to replace Wireless Ignition Node (WIN) module. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 179,000.
The van's ignition switch intermittently won't fully go into the off position so I can fully turn off the car and lock the doors. Sometimes the key fob pops out when I'm driving. Sometimes I am unable to remove the key from the ignition switch and unable to turn off the engine normally. Upon getting the part number off the ignition switch and searching for a replacement to purchase, I discovered other owners experienced the same problems and a recall was done. I contacted the dealer and was shock to find out my van is not being acknowledged in the recall despite my issues experienced and articles published indicating the year, make and model of my van and a recall specific to my issue. Below are links to the articles: Car and Driver: https://www.caranddriver.com/news/a15357582/recall-switcheroo-chrysler-now-replacing-ignition-switches-on-702000-cars/ Reuters: https://www.reuters.com/article/fiat-chrysler-recall/fiat-chrysler-recalls-703000-vehicles-in-u-s-to-fix-ignition-switches-idINKBN0M304120150307 CNBC: https://www.cnbc.com/2015/03/09/fiat-chrysler-recalls-703000-vehicles-in-us-to-fix-ignition-switches.html Auto Evolution: https://www.autoevolution.com/news/chrysler-recall-on-ignition-switch-goes-from-bad-to-worse-93089.html
The contact's father owns a 2010 Chrysler Town and Country. The contact's father had the vehicle serviced under the federal safety agency Campaign Number: 14V373000 (Electrical System, Air Bags) at a dealer. After the contact's father passed, the contact took possession of the vehicle. The contact stated that as she attempted to unlock the vehicle with her key fob, the vehicle failed to unlock. The contact was able to enter the vehicle with the key however, the vehicle failed to start. Due to the failure, the contact towed the vehicle to a dealer. After a few days in their possession, the contact was given an estimate for the replacement of a new battery. The next day, she was contacted again and was informed that the ignition switch also needed to be replaced. The dealer linked the failure to the federal safety agency Campaign Number: 14V373000 (Electrical System, Air Bags) however, the recall vehicle had been previously repaired. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that while driving at various speeds, the vehicle loss motive power and stalled with the check engine warning light illuminated. The contact contacted the dealer state line chrysler dodge jeep ram of kansas city (1001 w 104th st, kansas city, mo 64114, (816) 399-5457) who informed the contact that the egr valve malfunctioned and needed to be replaced. The vehicle was repaired. The failure persisted and the check engine warning light illuminated. The contact took the vehicle back to the dealer who stated that the tipm and motor mount were possibly the cause of the failure. The vehicle had not been repaired a second time. The contact stated that the failure was related to the keyfob however, the failure was not covered under recall. The manufacturer was made aware of the issue and opened a case. The approximate failure mileage was unknown.
Parked van on driveway and opened passenger side rear door. As it often does, it tried to close back up on my arm, so I stepped back, let it close, then opened it again. Confirmed the power door was staying open, then unloaded my bags. Closed door and locked van with keyfob (can see this on security camera footage). Ten hours later, the locked hatch opened on its own and within ten minutes the back of the van was smoking, then engulfed in flames. Entire van burned down, starting at back passenger side. Also burned down truck parked next to it on driveway. [van was mfrd in august of 2009]*dt consumer stated when in park van refuses to start, it has to be in neutral 99% of the time, and several times it would not work had to shift back to park for it to start.
My exact year make and model of van had a recall for the 'win module' because of ignition problems. Because my VIN number didn't fall into 'those affected' by the faulty win module, they will not take care of it. The van will fail to turn over or start completely or will start and then shut off leaving my family stranded. Chrysler is this exact issue with the same other vans included in the recall and needs to include the others affected by it. I've personally replaced the alternator, battery, and key fob and have come to realize it's the win module that was recalled for these same exact issues on other vans.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that the vehicle did not start and the doors would not open with the key fob. The contact towed the vehicle to an independent mechanic. The vehicle remained in the lot for a few minutes and then it started up right away. The contact stated that the failure also occurred in 2016. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 106,000.
Van will switch off while driving down the road causing power steering, power brakes, and airbags to shut off. This happens intermittently. My van is a 2010 but for some reason not covered under a chrysler recall to replace the win module. I currently have van at chrysler dealer and having repair completed on my own dime. This recall should be extended to cover all chrysler vans manufactured in the 2010 model year. The key fob will be in the ignition but the ignition switch is faulty and switches the motor off. Van will restart if you put it in neutral and turn the switch back on. Very unsafe.*dt consumer stated at this point this repair seems to have fixed the problem.
Coming to a stop or slowing down or even cruising at even 40 MPH, the RPM's will drop to zero without warning and the engine will shut off. Sometime this will be preceded by a jerking motion in the car. If we put the car in neutral we can immediately restart the engine. This is dangerous as we lose power steering and brakes when this happens and if we are in the middle of a turn it is very difficult to complete the turn and we are exposed to oncoming traffic. We have never yet had these ignition problems occur on the highway. Also, our ignition key fob has many times mysteriously turned our car on or off, has caused the alarm to come on, has locked and unlocked our car, and has even opened our windows part way when we are approaching our van. These things have been occurring for about 4 years. We have had a chrysler dealer service dept. And another reputable mechanic both unsuccessful at finding the cause of these problems.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that the vehicle failed to start. Additionally, while reversing, the vehicle stalled, but was able to restart. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the key fob needed to be reprogrammed. The vehicle was taken to autonation chrysler dodge jeep ram mobile (3118 government blvd, mobile, al 36606, (251) 202-2253) where it was diagnosed that the win module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and did not assist. The failure mileage was 173,198.
My vehicle will move freely through gears, my foot does not have to be on the brake to move it out of park. Also, the key fob will not go in to the ignition but I can still start car without key fob going completely in. I contacted zimmer in burlington ky and they did not know of any recalls and they did not offer any suggestions on this safety issue.
Service bulletins that may apply
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- Res / rha / reb
- Return: Wiring Assy
- Inspect and Return: Solenoid Module
- 1NT30XDVAC
- P/n CBSZR068AA
- L25 Interim Repair Procedure Brazil ONLY Upon starting the vehicle the Frequency Operated Button Ignition...
- Summary to be provided on a future date.
Related recalls
Electrical system
- What is wrong
- Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
- Risk
- An overheated switch may result in a vehicle fire.
- Remedy
- Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P25.
Recall number 14V234000 · Recall details
Electrical system: ignition
- What is wrong
- Chrysler is recalling certain model year 2010 dodge journey, grand caravan, and chrysler town & country vehicles manufacturer from august 3, 2009, through june 17, 2010. Some vehicles may experience inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off.
- Risk
- Engine shut off while driving could increase the risk of a crash.
- Remedy
- Dealers will replace the win modules free of charge. The safety recall is expected to begin during july 2011. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 11V139000 · Recall details
Questions about the 2010 Chrysler Town and Country key fob
Is key fob or push-button start problems a common problem on the 2010 Chrysler Town and Country?
58 of 1,556 owner complaints about the 2010 Chrysler Town and Country (4%) mention key fob or push-button start problems. The model year with the most reports is 2010.
How much does it cost to fix key fob or push-button start problems on the 2010 Chrysler Town and Country?
Owners who mentioned a price put the repair at about $800 (median of 6 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2010 Chrysler Town and Country?
There are 2 recalls and 19 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2010 Chrysler Town and Country
Stalling 359Headlights 87Loss of power 86Power steering loss 65Won't start 50Wipers 33Check engine light 32Door locks 19Fire or smoke 19No deployment 17Brake failure 17Steering lock-up 17Warning lights 16Engine failure 15ABS 14Grinding brakes 14Adaptive cruise 11Jerking 11Hesitation 9Airbag light 8Premature wear 8Fuel pump 7Overheating 6Shudder 6Battery drain 5Won't shift 5Sudden acceleration 5Transmission failure 5Water leak 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2010 Chrysler Town and Country?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history