My vehicle was involved in a bad accident on September 1, 2023. The Air Bags FAILED TO DEPLOY! As a result, my Daughter sustained injuries. My insurance company is chomping at the bit to crush it! They have already totaled it. They don't care that someone needs to investigate this accident and find out WHY THE AIR BAGS FAILED TO DEPLOY! GEICO is my insurance company. I want it checked out so that if there is a problem maybe you can issue some kind of recall. Please move with the utmost speed to beat the car to the crusher! Thank you!
2010 Chrysler Town and Country: airbags did not deploy in a crash
17 of the 1,556 complaints about the 2010 Chrysler Town and Country describe airbags did not deploy in a crash.
- owner complaints
- 17
- of this car's complaints
- 1%
- typical mileage
- 65,000
- recalls
- 2
Is there a fix? There are 2 recalls and 4 service bulletins for this area of the car. See below
Airbags did not deploy in a crash by model year
What owners say
In accident and hit in drivers door while driving 25 miles per hour on a city street . No air bags went off.
Tl* the contact owns a 2010 chrysler town and country. While in park, the vehicle rolled backwards and crashed into the rear of another vehicle. The air bags failed to deploy. The contact was not in the vehicle at the time of the crash; however, there was a child in the rear driver's side seat who was uninjured. A police report was filed. The vehicle was towed to an independent mechanic for body repairs, but the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that while driving approximately 20 MPH, the vehicle stalled without warning. As a result, the contact crashed into another vehicle. The air bags failed to deploy. A police report was not filed and there were no injuries sustained. The contact also mentioned that the ignition key failed to engage into the vehicle intermittently. The vehicle was taken to the dealer but was not diagnosed or repaired. The body damage was repaired. The contact stated that the vehicle was serviced under the federal safety agency campaign number: 11v139000 (electrical system) however, the failure recurred. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 26,000.
Tl* the contact owns a 2010 chrysler town and country. While driving 35 MPH, the contact stated that the engine seized without warning. The contact consequently crashed into another vehicle. The air bags did not deploy. The contact sustained minor injuries that required medical attention. A police report was filed. The vehicle was able to restart after the incident and was taken to the dealer, but the failure could not be duplicated and was not repaired. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 50,000. Updated 09/25/15*lj updated 12/06/2017
Tl* the contact owns a 2010 chrysler town and country. After shifting into the park position and shutting off the vehicle, the transmission went into reverse without warning. The vehicle crashed into a tree stomp and the air bags failed to deploy. The contact sustained injuries to her entire body and medical attention was required. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,000. Updated 09/11/15*lj updated 10/17/2017
I was driving into work around 5 a.m on 10/27/14. I was going around 35 miles an hour. All of a sudden my headlights started blinking, then all the lights on the instrument dash board was going off & heard a binging noise. All of a sudden my 2010 chrysler town & county van shut off causing me to loss steering & brakes ! I tried to turn the wheel as hard as I could right to avoid going left into oncoming traffic & ended up hitting a telephone pole. The air bags didn't deploy either. I was taking to the e.r. & dignosed with a mild concussion from hitting my head off of the steering wheel & have right groin and hip pain ! Now I feel it is unsafe to drive this van since this happened!
Tl* the contact owns 2010 chrysler town and country. The contact stated that while driving at 32 MPH, the vehicle stalled at a traffic light, which caused a crashed with another vehicle. The contact was able to restart the vehicle. The air bags failed to deploy. A police report was not filed and the contact did not sustain any injuries. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The manufacturer was notified of the failure. The approximate failure mileage was 83,000.
Tl* the contact owns a 2010 chrysler town and country. While driving 10 MPH, the contact's vehicle was struck head on by another vehicle. The air bags failed to deploy. A police report was filed. The contact sustained a fractured sternum and ribs and received medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 65,607.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that while attempting to stop at 15 MPH, the vehicle stalled causing the vehicle to rear end another vehicle. The air bags failed to deploy. A police report was filed. The contact sustained chest, shoulder, back and arm injuries that required medical attention. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that while driving 35 MPH, the contact rear ended another vehicle and the air bags failed to deploy. The contact mentioned that the air bag warning light illuminated. A police report was filed. There were no injuries reported. The vehicle was towed to a private mechanic where the failure was unable to be diagnosed. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 65,000.
I have 2 problems with this vehicle that chrysler refuses to respond to with appropriate answers. The 1st one is the front brakes. This has been an issue since the purchase of the vehicle. 4-2010 the rotors always create hot spots then causes the brakes to fail.. There is never any wear on the brake pads just the rotors. There was a letter sent out a couple years ago that they would repair the brakes with either a $50.00 to $100.00 deductible. Now , they will not honor that letter. Obviously, there was a problem then for the letter to be sent out, why change it now. I still have the same van and the same problem, only to get worse. The second is the airbags. I was involved in an accident with excessive front end damage as well as totaled the car that was hit by me. The airbags never deployed, fortunately, I was not injured. Chrysler refuses to speak to me about these this issue. That keep telling me that because my auto insurance was involved then they would have to do a subrogation report. This is untrue as per my insurance company. This report only needs to be filled out if the driver or passenger's were injured from the accident. Well since there was no injuries, then there is no need for a report. This incident is a consumers complaint. Chrysler doesn't see it that way. They are trying to find every excuse in the book to not cooperate with my complaints. What is chrysler waiting for? Someone to die if my van is to become into another accident? Well, I do not want to wait for that to happen. They need to find the problem and fix it before something bad happens again.
Service bulletins that may apply
Related recalls
Air bags: frontal: driver side: inflator module
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
- Risk
- Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W09.
Recall number 20V396000 · Recall details
Air bags
- What is wrong
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Risk
- If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V‑139.
Recall number 14V373000 · Recall details
Questions about the 2010 Chrysler Town and Country no deployment
Is airbags did not deploy in a crash a common problem on the 2010 Chrysler Town and Country?
17 of 1,556 owner complaints about the 2010 Chrysler Town and Country (1%) mention airbags did not deploy in a crash. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2010 Chrysler Town and Country?
There are 2 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2010 Chrysler Town and Country
Stalling 359Headlights 87Loss of power 86Power steering loss 65Key fob 58Won't start 50Wipers 33Check engine light 32Door locks 19Fire or smoke 19Brake failure 17Steering lock-up 17Warning lights 16Engine failure 15ABS 14Grinding brakes 14Adaptive cruise 11Jerking 11Hesitation 9Airbag light 8Premature wear 8Fuel pump 7Overheating 6Shudder 6Battery drain 5Won't shift 5Sudden acceleration 5Transmission failure 5Water leak 5
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