I parked my car in the driveway, turned off the engine and exited the vehicle. Before I closed the driver's side door, the front right headrest went off like the vehicle was in an accident. The corresponding air bag did not deploy. I inspected the headrest noticing pieces of plastic had broken off and others were bent. I attempted to reset the headset following the recommended procedure. Because of the broken/bent pieces of plastic, the headrest cannot be reset.
Chrysler Town and Country no deployment problems
142 of the 13,494 owner complaints about the Chrysler Town and Country describe airbags did not deploy in a crash, most of them for the 2010 model year.
- owner complaints
- 142
- worst model year
- 2010
- typical repair cost reported
- $7,000
- typical mileage
- 65,000
Is there a fix? There are 10 recalls for this area of the car. See below
By model year
Often reported together
Airbag light 8Headlights 7Sudden acceleration 5Stalling 5Seat belt 5Steering lock-up 2Hesitation 2Adaptive cruise 2
Trouble codes mentioned
B210A 1
What owners say
My vehicle was involved in a bad accident on September 1, 2023. The Air Bags FAILED TO DEPLOY! As a result, my Daughter sustained injuries. My insurance company is chomping at the bit to crush it! They have already totaled it. They don't care that someone needs to investigate this accident and find out WHY THE AIR BAGS FAILED TO DEPLOY! GEICO is my insurance company. I want it checked out so that if there is a problem maybe you can issue some kind of recall. Please move with the utmost speed to beat the car to the crusher! Thank you!
Front end accident-airbags did not deploy
The contact owns a 2011 Chrysler Town and Country. The contact stated that while merging at an undisclosed speed, he attempted to slow the vehicle by applying the brake pedal, which failed to slow the vehicle rapidly enough to avoid a collision. As a result, the contact collided with the vehicle in front of him. The air bags did not deploy. No warning lights were displayed on the instrument panel. A police report was filed. No injuries were reported. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified, but a case was not opened; the contact stated that he informed the manufacturer of intermittent brake failure as he had experienced similar events on undisclosed dates. The failure mileage was 52,000.
The contact owned a 2012 Chrysler Town and Country. The contact stated while making a right turn, another vehicle struck the passenger side of the contact's vehicle, causing several damages to both vehicles. All air bags deploy, but the front passenger and driver-side air bags did not deploy. The contact suffered several injuries and sought medical attention. A police report was filed. The vehicle was towed and deemed totally lose by the insurance company. The manufacturer was not contacted. The failure mileage was 138,000.
Driver side active head restraint popped open. The air bag did not deploy but the plastic tabs holding it together broke inside.
During an accident, the front driver side was impacted. My brother was driving, and hit his head on the windshield after air bags failed to deploy. He rear-ended another vehicle on the highway when he was going somewhere around 40-50 MPH. He is handicapped, and therefore was seat belted into his wheelchair in addition to the car seatbelt. It is believed that his chair seatbelt kept him from hitting his head harder or from permeating the windshield. Pictures included below show his van (white) and the vehicle he hit (grey/silver) with the rear end damages.
The contact's sister-in-law owns a 2005 chrysler town and country. The contact stated that her sister-in-law was stopped at a red light when the vehicle from behind, hauling a trailer, rear-ended the vehicle which resulted in her rear-ending the vehicle in front. The contact's sister-in-law hit the steering wheel four times during the crash and the air bags did not deploy. The contact's sister-in-law received medical attention on the scene and was transported by ambulance to the hospital. A police report was filed. The vehicle was towed to an independent mechanic. The dealer and manufacturer were not made aware of the failure. The failure mileage was 70,000.
Tl* the contact owns a 2011 chrysler town & country. The contact stated that while stopped at a stop sign, a vehicle was t-boned by while in the middle of an intersection which propelled the vehicle into the contact's vehicle head on. The airbags did not deploy upon impact. The contact as well as the other drivers and passengers were checked out at the scene by paramedics and were treated for scrapes and bruises. The contact later sought treatment at an urgent care facility for pain to her lower back and both shoulder areas. A police was filed at scene. The contact and driver of the vehicle that was propelled into the contact both lived near the scene of the accident and were able to drive the vehicle to their respective homes. The other driver that caused the accident had to have their vehicle towed to an independent mechanic. An adjuster was called to the contact's home to assess the damage and the vehicle remained in the possession of the contact. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 150,000.
Going 65mph on major highway went off road taking out multiple big concrete in ground signs. Then went on 2wheels slammed back down in a down hill median. No airbags was deployed. Town & country total loss. Entire front end damaged and back passenger axel & windshield huge cinder block type holes with shards of glass everywhere even in our ears! No air bag deployed or attempted. I had almost half tank gas now empty light is on.
Related recalls
Air bags: frontal: driver side: inflator module
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
- Risk
- Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W09.
Recall number 20V396000 · Recall details
Air bags: frontal
- What is wrong
- FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
- Risk
- If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S07.
Recall number 16V047000 · Recall details
Air bags
- What is wrong
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Risk
- If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V‑139.
Recall number 14V373000 · Recall details
Air bags
- What is wrong
- Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."
- Risk
- An air bag that does not deploy, or deploys improperly, may increase the risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N48.
Recall number 13V291000 · Recall details
Air bags
- What is wrong
- Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
- Risk
- In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N44.
Recall number 13V283000 · Recall details
Air bags: frontal: sensor/control module-inactive
- What is wrong
- Chrysler is recalling certain model year 2005-2006 dodge caravan, grand caravan and chrysler town & country vehicles originally sold in or currently registered in the states of connecticut, delaware, iowa, illinois, indiana, kansas, kentucky, massachusetts, maine, maryland, michigan, minnesota, missouri, nebraska, new hampshire, new jersey, new york, north dakota, ohio, pennsylvania, rhode island, south dakota, tennessee, utah, vermont, virginia, west virginia, wisconsin, alaska and the district of columbia. The front crash sensors may crack under certain environmental conditions and allow water to enter into the sensor. This can cause the sensor to become inoperative and illuminate the airbag warning light. These sensors were added to enhance the performance of the airbag system in certain frontal crashes.
- Risk
- If the front crash sensors become inoperative, the driver is immediately alerted by illumination of the airbag warning light and the vehicle should be promptly serviced. Until the vehicle is repaired, the airbags may not provide the enhanced protection in the event of a crash.
- Remedy
- Chrysler will replace the front airbag sensors with a new design. This service will be performed free of charge. The safety improvement campaign will begin during june 2010. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 10V008000 · Recall details
Air bags: frontal: sensor/control module-inactive
- What is wrong
- Certain minivans are being recalled that were originally sold in or currently registered in the 27 states plus the district of columbia that use greater amounts of salt for winter road deicing. The up-front (uf) air bag sensors that contain brass bushings installed in these vehicles may corrode and crack allowing water to enter the sensor. These sensors provide enhanced air bag performance in certain types of frontal crashes.
- Risk
- In one of these crashes, with one or both of the vehicle's uf sensors inoperative, the occupants will not benefit from the enhanced air bag protection that these sensors would provide.
- Remedy
- For vehicles registered in the recall states, dealers will replace the original uf air bag sensors with ones with greater corrosion resistance. Vehicles registered in other states will obtain a lifetime free replacement of any uf sensor that fails. The campaign began on july 2, 2007. Owners may contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 07V192000 · Recall details
Air bags
- What is wrong
- On certain minivans, the driver's air bag may become disabled due to a failure of the clockspring, which is located in the hub of the steering wheel.
- Risk
- This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.
- Remedy
- Dealers will replace the clockspring assembly on all covered vehicles with 70,000 miles or less. For those vehicles with more than 70,000 miles, daimlerchrysler will offer an extended lifetime warranty under which it will replace the clockspring at no charge if it fails. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. The recall began on october 12, 2004. Owners should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 04V480000 · Recall details
Air bags: frontal
- What is wrong
- On certain mini vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process.
- Risk
- This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.
- Remedy
- Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. Owner notification began november 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 02V293000 · Recall details
Air bags
- What is wrong
- Vehicle description: mini vans. The wiring that initiates the driver and/or passenger air bag could electrically short circuit to ground. A short circuit to ground that exists immediately after turning the ignition key to the "on" or "start" position can cause the air bag(s) to inadvertently deploy.
- Risk
- Inadvertent air bag deployment can injure a front seat occupant.
- Remedy
- Dealers will perform an electronic diagnostic check. Any short circuits identified in either the driver's or passenger side air bag initiator wire circuit will be repaired.
Recall number 99V113000 · Recall details
Questions about the Chrysler Town and Country no deployment
Which Chrysler Town and Country years have airbags did not deploy in a crash problems?
The model years with the most reports are 2010 (17 complaints), 2005 (16 complaints) and 2006 (9 complaints).
How much does it cost to fix airbags did not deploy in a crash on the Chrysler Town and Country?
Owners who mentioned a price put the repair at about $7,000 (median of 7 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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