2002 Chrysler Town and Country suspension problems

Filed Jan 6, 2018 · Suspension · IN

The right rear spring hanger was broken upon purchase of vehicle car lot refuse to have it fixed spring is shoved against frame with hanger altered to avoid it pulling out

Filed Jul 10, 2014 · Suspension · 112,000 miles · NJ

I purchased the car in august of 2013 took car to auto repair for rear wheel bearing in the process of getting it fixed the mechanic noticed that the shocks were totally rotted I informed fran from b7b automotive that the shocks were totally rotted and the car was not safe to drive as stated by my mechanic fran's response to us was well you had the car for 11 months and besides you live down the shore which will rot them out my response to him was this is something that was supposed to be check before it was taken off the lot this is a safety hazard. I have the shocks and took pictures in case we have to consult an attorney I think something should be done about this company who sells cars that are not safe.

Filed Nov 6, 2013 · Suspension · 152,017 miles · OH

Consumer stated first owner vehicle: the van rear tire axle fell off. Thought hub bearing. Was bad but I found the rear axle suspension broken. It is rust, same as ford windstar problems rear axle recall. I am a professional auto body repair for 35 years...updated 11-06-13

Filed Apr 8, 2010 · Suspension · 74,000 miles · GA

2002 chrysler town & country lxi front tires worn, rattling when moving over and uneven suface, checked ball joints badly worn less than 80,000 mi. Lower ball joint failure.

Filed May 10, 2007 · Suspension, Transmission · 80,000 miles · FL

The van was professionally modified straight from factory by independent mobility systems, inc (ims) a company out of business that specialized in these modifications. I previously reported back around early 2006 about a safety problem that I had experienced with the vehicles rear shock-absorber lower tie-down brackets. In my complaint I explained that I had experienced a terrifying incident while traveling at 50 MPH the left bracket broke at the weld that connected it to the rear axle, causing the highly pressurized shock-absorber to extend and jammed against the pavement and the axle. This caused the rear of the vehicle to jump and shutter violently and making me stop rapidly. Repaired at the cost of $100.00. On this occasion I was in a parking lot and driving over a speed bump when the weld on the right side bracket broke off. Again I towed it to a midas at different location and spent $45.00 on the repair. Well this was reported to braun enterprises , a company that specialized in these modifications that has taken up warranty and parts issues from ims. Their response was that since the vehicle was past its warranty period they would not be willing to cover the repairs. This resulted in my first report to dot. The reason for my repeating this report was that it has happened again to one of the same brackets. This happened three times. In my initial report I stated that the reason I suspected this happened was due to faulty engineering. Since the brackets where located lower than any other parts in the bottom of the vehicle it was probably susceptible to road obstacles. I further suggested that another cause might be due to where the brackets were placed and the manner in which they were mounted that was not sufficient to withstand the pressures of everyday driving. Remember these modifications were done on vehicles that transport people with mobility effected challenges.

Filed Jan 21, 2007 · Suspension, Transmission · 89,000 miles · CA

A knocking sound has appeared again in the front suspension. About 18 months ago, a similar symptom appeared. After repeated repairs (tie-rod ends, for example), the dealer finally discovered that the front left cv 1/2 axle was defective. Replacement cured the problem. Apparently the same problem now happening again. A knocking sound is apparent during low speed travel on a street with slight variations. This seems to be slow enough to hear it. There is also a knock when deliberately swinging the steering wheel from side to side. I will continue to pursue remedying this repeated problem with my 2002 town and country minivan.

Filed Jul 8, 2005 · Suspension · 50,000 miles · NM

Knocking in the front wheel area. Technician claims it may be a bushing or a strut (or a bushing on the strut).

Filed Jan 11, 2005 · Suspension · KY

The driver noticed a loud grinding noise while starting up the vehicle. Apparently the noise was coming from the steering wheel. The driver was able to drive to the dealer for inspection. The mechanic placed the vehicle on a diagnostic machine. The codes were displayed on the computer, then reset. The mechanic informed the driver that the problem was solved. The driver informed the mechanic that this problem has recurred more than once.

Filed Dec 7, 2004 · Suspension · CA

While driving 40 MPH vehicle jerked and vibrated uncontrollably. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. However, mechanic could not duplicate the problem.

Filed May 11, 2004 · Fuel system, Suspension · RI

We purchased a 2002 chrysler town & country with 22000 miles on it in november 2003. Since then we have had it in the service department 6 times for multiple problems. We first reported a vibration in the front end and a clicking/knocking noise when turning the steering to the right. The dealer service dept. Replaced the sway bar links and bushings and could not "duplicate" the vibration problem. We took it back again 3 more time for the vibration problem until they finally replacced all 4 tires. It stiil has a vibration to this day. In between all of these visits we had it in for a fuel smell thet filled the entire house when parked in the garage. The replaced the fuel rail and o-rings. Still have a gas smell when the tank is full. Also had is back in for a steering problem after they did recall work on the power steering lines that did not get done while on the lot. When we took it back in the power steering rack siezed up in the parking lot at the dealer. They replaced the rack and pinion steering box. Now we just had to take it back again for a clicking noise in the front. They replaced the sway bar links and bushings again. They van currently has 26000 miles on it. After we purchased the van I did some research and found out that it was a rental vehicle before it was actioned to the dealer that we went to. The dealer did not divulge this information to us before signing the deal. They had the van for a total of 3 weeks for the first 2 months that we had it. Things were going well until it all started over again with the sway bar.