2002 Chrysler Town and Country steering problems

Filed Nov 22, 2017 · Steering · 139,000 miles · NC

The power steering quits working at times when its raining. It will not work many times when I crank it up if its been raining. Its has stopped working while on the interstate, city streets, while turning onto another street or road, and at stop signs. I have had the drive belt, power steering pump, tension idler replaced and nothing helps. I have taken it to john greene chrysler dodge in morganton nc, and other repair centers. No one has been able to fix the problem.

Filed Mar 9, 2014 · Steering · 120,000 miles · MI

While slowing for a turn my van started making whining noises then the power steering stopped working. Got out and looked and found fluid leaking on the ground. Now theres no power steering.

Filed Dec 6, 2013 · Steering · 122,000 miles · VA

When I turned the car on the power steering did not work. It has happened before when it is raining outside. I waited a minute and the power steering came back. I drove for about 5 minutes in heavy rain and as I was pulling into the parking lot at about 20 MPH my power steering stopped working. I was lucky that I was going so slowly and that I could just pull straight into two parking spots and wait for the power steering to come back. This was the first time the power steering has stopped working while I was driving the car. It was very scary and I am so happy that I was going so slowly. What if it had happened at 60 MPH on the highway?

Filed Sep 13, 2013 · Steering · 156,420 miles · VA

Power steering hose keep breaking, fluid leaks out when hose breaks. Hard to turn steer wheel when hose broke.

Filed Nov 26, 2012 · Steering · 63,893 miles · GA

January 2nd 2012 replaced hose fluid and clamps by an ase certified mechanic. Van was leaking power steering fluid on the engine and smoking. Mileage 63,893 february 21st 2012 had to add more power steering fluid april 20th 2012 van hose busted again leaving fluid all under the vehicle. We replaced the power steering pump, hose and fluid by an ase certified mechanic . Mileage 66,091 today the van is doing the same thing with a whining of the power steering and sometimes stiffens up when driving and you can smell the fluid burning on the engine. Seems to be worse during colder weather. There is also a popping noise in the frontend when your turning. According to chrysler my vehicle VIN number is not part of the national recall #04v386000. This vehicle is an ada compliant vehicle and is used to transport our son who is permanantly in a wheel chair. I believe this van is a danger to our family and should be put on the registry of recalled vehicles for repair.

Filed Apr 7, 2012 · Steering · 92,840 miles · WI

We noticed a noise and feeling like the power steering was binding,then went away. It came and went away, but start to do it more often. In march. When we took in for a oil change, we told them about it,but it would not do it for the service dept. They told us to bring it back when it was doing it. We did and they and they explained the same problems and repairs that was happening.to the 2003 models. I had them do the hose repair to the sum of $218.36. The power steering repair and upper strut bearing would be a total of $962.70. I told them I would get back to them on that problem.that's when I went to this site on the advice of someone,and found out that all these problems are the same as the 2003 town and county when I went back to the dealership and asked why the charged me for the service update. Which they told me about they gave me some vague stupid answer. What are my options for this steering problem. My wife and I are both on ssi., and she is disabled and we really can't afford these kind of repairs . [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Dec 16, 2011 · Steering · 120,000 miles · OH

When it is raining and below 45 degrees upon starting there is a loud screeching sound the smell of burnt electricity and the power steering does not work. The van must be turned off and restarted to reengage the power steering. On 2 occasions the steering stayed out for about 15 minutes. Have taken vehicle to chrysler/dodge/jeep dealership and they can not re enact the problem. Have looked on forums and talked with other owners this is not just my issue. Fear one day I will be driving and loose it.

Filed Dec 22, 2010 · Steering · 147,000 miles · UT

Power steering fails when car is backed up and turned to the left. When pulling forward the power steering is not functioning. Placing the car in neutral and revving the engine seems to correct the problem. Car has 147000+ miles on it.

Filed Mar 17, 2010 · Steering · 13,223 miles · ME

Tl*the contact owns a 2002 chrysler town and country. While driving at speeds of 60-65 MPH on a slightly wet road surface, the vehicle began pulling to the extreme right without driver intent. The contact attempted to straighten the steering wheel but the failure persisted. The contact was unable to maintain control of the vehicle and proceeded to crash into a nearby guardrail. The fire department and police were called to the scene. There were no injuries. The vehicle was completely destroyed and towed to the contacts residence. The failure was caused by the tie rod. The VIN was provided; however, it was not accepted at the time of the complaint. The failure mileage was 13,223.

Filed Jun 24, 2009 · Steering · 93,000 miles · NC

Tl*the contact owns a 2002 chrysler town and country. The contact stated that the steering wheel made noise whenever it was turned. He took the vehicle to the dealer and they stated that the power steering hose was too short and needed to be replaced. The manufacturer stated that the vehicle was not included in the federal safety agency campaign id number 04v386000. The current mileage was approximately 94,000 and failure mileage was approximately 93,000.