Tl* the contact owns a 2002 chrysler town and country. The contact stated that the plastic seat belt cover became detached from the seat belt. In addition, the adjustable upper shoulder belt anchorage had three cracks. The vehicle was not diagnosed or repaired. The failure mileage was unknown and the current mileage was 175,000.
2002 Chrysler Town and Country seat belts problems
13 complaints (3% of all complaints for this car). Typical mileage when it fails: 21,000. 1 crash reported.
- owner complaints
- 13
- of this car's complaints
- 3%
- typical mileage
- 21,000
- crashes
- 1
- recalls
- 0
Which part fails
- Front: buckle assembly3
- Rear/other2
- Front: anchorage1
At what mileage
Complaints by mileage at the time of the problem.
Chrysler Town and Country seat belts problems in other years
Related recalls
No recalls on record for this model year.
What 2002 Chrysler Town and Country owners say
Most recent owner complaints, unedited.
It has come to my attention that "generation 3" seat belts may release accidentally in a crash. I unfortunately have these in my car where my three kids sit. It amazes me how little pressure it takes to release these belts and how exposed the buttons are. I can see why it would very easily come undone if bumped by something or someone in a crash.
Dt*: the contact stated both middle row seat belts intermittently come unlocked. When the seat belt is buckled there is not an audible click. The seat belt becomes unlocked without warning and is free of debris. The dealership has been alerted. *ak updated 05/04/06.
Dt: the consumer stated 2002 chrysler town & country was having problems with the air bag light staying on and off for about 5 months. The consumer took the vehicle to the dealership to have the airbag light fixed, and they informed him that the light was on due to the seat belt left tensioner being defective. The dealership replaced the whole unit on the seat belt tensioner. The cost was $150.75 for the consumer to have this repaired. The consumer felt that it was chrysler's responsibility to reimburse him for the cost. The consumer stated that this was a safety issue. The consumer was very unhappy that chrysler did not reimbursing him for the repairs. The consumer was an employee of chrysler, he worked at a manfacturing plant in michigan and had only purchased chrysler vehicles for 34 years. The consumer discussed this issue with chrysler. They advisd him call the federal safety agency.
The air bag light illuminated and the transmission shift lever shifted from drive to neutral while driving. *nm there was an explosion while the vehicle was in motion. The engine light had come on, the transmission went into park, the gear shifter lever didn't move, the gas pedal worked fine but had frozen up in the park position. The air bag did not work and the seat belt didn't work. *sc
While driving at 35 MPH consumer's son heard a loud popping sound coming from the steering column. Moments later, the driver lost control of the vehicle and collided with a guard rail on the driver's side. The seat belts were worn, and the air bags did not deploy however, there were no injuries . Before the collision the consumer heard ticking sound coming from the steering column. Also, there was a tsb concerning this problem. The vehicle was taken to the dealer once before the collision and once after the collision. Vehicle was repaired by the dealer, but the problem still persisted. *ak *mr in june 2003 the consumer had a problem with a major draw on the engine with the heat or A/C running. The consumer was told that the compressor was replaced so the A/C and the heater would work properly. The consumer had explained to the service dealer that there was a problem with the steering and the mechanic suggested that this wasn't a dangerous problem. (following this service visit, the consumer's son experienced the above accident) the consumer had also found that the warranty work for the steering hadn't been completed. Recall#10010414
I would like to see diamler chrysler recall the gen3 safety belts installed in their vehicles. I currently drive a 2002 town and country van with these belts securing my 2 children.
Generation 3 seat belts may be dangerous.
The seat belts in my 2002 chrysler town and country have come undone 4 times in the rear seat while enduring normal driving conditions. I now have an infant in the seat and it is very visual how the infant seat could hit the restraint latch in the seat belt in normal driving conditions or in an impact.
The seat belt unfastened while the vehicle was in motion, and there was no indication of a problem.
Questions about the 2002 Chrysler Town and Country seat belts
Does the 2002 Chrysler Town and Country have seat belts problems?
Owners have filed 13 complaints about the seat belts of the 2002 Chrysler Town and Country, 3% of all its complaints.
At what mileage do 2002 Chrysler Town and Country seat belts problems start?
The typical (median) mileage in owner complaints is 21,000 miles.
Was there a recall on the 2002 Chrysler Town and Country seat belts?
There is no recall for this problem on this model year.
What year does the Chrysler Town and Country have the most seat belts problems?
The Chrysler Town and Country model years with the most seat belts complaints are 2001 (23 complaints), 1996 (17 complaints) and 2005 (15 complaints).
Other 2002 Chrysler Town and Country problems
Steering 76Airbags 67Electrical 60Transmission 40Engine 38Lights 25Brakes 23Locks 23Fuel system 22Body 19Suspension 17Visibility 16Tires 12Seats 7Acceleration 6Wheels 4
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