While driving at low speeds the power steering failed without warning. As a result, the steering became very difficult. Please provide additional information.
2002 Chrysler Town and Country steering complaints
Page 3 of 4: complaints 41 to 70 of 76, newest first, as owners wrote them.
Received recall for upper power steering return hose. Dealership still have not gotten this matter taken care of yet. *bf recall #04v386000.
Power steering pump failure.
The air bag light continued to stay on. The consumer was concerned that the air bag will not deploy upon impact. Please provide additional information. *jb sensor light comes on at any speed but mostly when turning the steering wheel.
The consumer lost control of the vehicle due to a defect in the power steering which was being recalled by the manufacturer. In the process, not only did the consumer loose steering control but the air bags failed to deploy upon impact. Provide further details.
While steering the vehicle left or right a loud noise was heard coming from the front. The vehicle vibrated uncontrollably. The mechanic was unable to duplicate the problem.
Problems with power steering pump on 2002 chrysler town and country. *mr there was a continuous problem with the consumers power steering pump. The steering pump made a noise when a right turn was made. The airbag light had come on due to a loose connector on the passenger side which was an intermittent problem. The transmission was noisy, which was possibly due to dirt. *sc
The power steering produced a grinding sound when turning to the left or the right. *ak (power steering pump) three pumps had been installed in the vehicle,the rack and pinion was replaced once, the hoses had been replaced twice and the air bag light was a problem and was repaired. *sc
I just started having this steering problem/shuddering and I did some research and found the following: 5- 'technical service bulletins' on this website. If this has been a problem since dec 2001, why was I not notified by aug 2003 to have the issue fixed (while I was still within my 36,000 mile warranty). When I called the dealer, they said I would have to pay for service/fix. My question is the following: why should I have to pay for a hose that is too short/long when it was manufactured this way. The bulletins all reflect the 'steering shudder.thank you for a response. Sandra.
2002 chrysler town & country mini-van: over a 2 year period, power steering fluid was leaking three times. One separate time the power steering totally went out while driving. The last time I was told that a hose was too small and that there had been a recall notice. However,I never received one and there is none listed for this problem on your web site.
While driving at 35 MPH consumer's son heard a loud popping sound coming from the steering column. Moments later, the driver lost control of the vehicle and collided with a guard rail on the driver's side. The seat belts were worn, and the air bags did not deploy however, there were no injuries . Before the collision the consumer heard ticking sound coming from the steering column. Also, there was a tsb concerning this problem. The vehicle was taken to the dealer once before the collision and once after the collision. Vehicle was repaired by the dealer, but the problem still persisted. *ak *mr in june 2003 the consumer had a problem with a major draw on the engine with the heat or A/C running. The consumer was told that the compressor was replaced so the A/C and the heater would work properly. The consumer had explained to the service dealer that there was a problem with the steering and the mechanic suggested that this wasn't a dangerous problem. (following this service visit, the consumer's son experienced the above accident) the consumer had also found that the warranty work for the steering hadn't been completed. Recall#10010414
While driving at 50 MPH vehicle suddenly pulled to the left. This caused the driver to lose control and hit a guard rail before coming to a stop.
I own a 2002 chrysler town & country. At approx. 25k mileage, left front strut replaced under warranty. Now out of warranty at 39,000 miles, the sway bar links need to be replaced. Dealer recommends that related bushings be replaced as well because "we've seen a number of them go bad." other comment that "we've seen the links go earlier than this" indicate to me that there is a systemic problem(s) here. Car has not been driven in extraordinary situations that might cause early failure of such parts. At the age of 55, I have owned many cars and never have I experienced such early failure of steering/suspension parts. How many others have had the same issues with these vehicles?
When turning the steering wheel while driving/parking consumer heard a loud clicking/grinding noise coming from the steering column. Dealership was notified, but did not resolve the problem.
Power steering - whining, groaning noise and shutters or vibrates in low speed parking situations. This has been going on since the first day I drove the car off the lot back in 2002. The dealer did power steering recall work and a procedure to bleed air from the system but there was no change.
Steering wheel has a very loud popping and whining sound even after power steering hoses were replaced it is worse since hoses were replaced.
When turning steering wheel towards the right it locked up, causing the consumer to lose control of the vehicle. Consumer took the vehicle to the dealership to be inspected.
My 2002 town & country has been in the shop 5/6 times for rear abnormal noise and excessive steering noise.
Steering noise is abnormally loud. Authorized service (chrysler ) has had 5 cracks at trying to fix the problem. Is still under warranty and I have tried to enact the lemon law.chrysler had their final repair attempt and keep the vehicle for more repairs.
Went it rains or it is very damp our power steer willl not work. If we turn off the car and start it again it is okay. I have had the tension and pulley replaced and when the colller hose broke and I lost power steering.
Problems with engine when air conditioner or heater was operative.*mr (nar) the consumer noticed that when the heat or A/C were on the engine strained. The dealer replaced the compressor but that did not alleviate the problem. The consumer also noticed a clicking sound coming form the steering wheel and the steering wheel seemed loose. The vehicle was taken to the dealer and the parts were ordered to make the repair. Prior to the repairs being made the consumer's son lost control of the vehicle damaging the entire driver's side. The driver indicated that he was attempting to make a right hand turn when he heard a pop and lost control of the vehicle. The steering box was replaced under warranty but a few months later the pop noise returned.
While drving steering high pressure hose malfunctioned. Dealer notified.
The consumer showed up for an appointment for a safety campaign to replace the power steering cooler hoses, and the dealer did not have the parts. Consumer was very concerned about the safety of the vehicle. Koons of tysons corner (703) 448-7221.
Believe related to pe 03-012; power steering hoses failed while van driving.dealer replaced hoses and said part of recall on hoses. Vehicle sat in hot plus 90 degree sun all day.
While driving at high speed steering wheel locked up due to power steering rack cracking and allowing power steering fluid to leak out. It had to be towed.
The vehicles steering fluid leaked and this caused steering problems.
2 complete power steering failures on april 9 and on march 3,2003 after repeated repairs for power steering fluid leakages from nov 2002-april 2003.
Twice the power steering system failed with complete fluid leakage from vehicle and power steering inoperable. Both times dealer repaired power steering cooler line hoses and clamps.
When a turn was made, there was a noise coming from the steering.
When attempting to turn the car, there is a clunking noise and then the steering wheel comes lose. It does not physically detach from the steering column, but it rocks freely back and forth. Attempting to turn the steering wheel after this causes a grinding sound and is unstable due to the rocking motion. The failure occurred on march 6, and a chrysler dealer serviced the car on march 7 using tsb 19-008-01 as a service procedure. The exact same failure occurred the next day, after servicing. A different chrysler dealer serviced it using tsb 19-008-01 which involves inserting a shim. Two different dealerships recommended replacing the steering column and chrysler would not authorize it.
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