A few months ago a squeaking noise began on the right side of the vehicle. At the end of march I took the vehicle to the dearlership to have the squeak looked at as well as have the front brakes and rotors replaced (at the time the vehicles mileage was 22,160). Service advisor reported that the squeaking was likely the result of the rear brakes and was not uncommon. The squeak has continued. Set up another appointment for may 17th to have the vehicle inspected again. Service advisor advised that the squeaking issue is indeed still the rear brakes, they are not bad and the pads are half gone but does not recommend that they need to be replaced at this time. As of june 19th, the squeak continues and at times get's worse. What I don't understand is why the brakes squeak when I am not even pressing on the brake pedal. Chrysler replaced the front brakes, why are they not replacing the rear brakes which obviously had more wear and tear due to the front brake issue they did address. Chrysler needs to admit fault on this issue as well.
2010 Chrysler Town and Country brakes complaints
Page 6 of 7: complaints 131 to 160 of 165, newest first, as owners wrote them.
Have had t&c 2010 van for 2 years - our 11th chrysler product and our 3rd chrysler van. How many complaints does it take on this site before chrysler is aware of a problem with rear brakes & rotors? I have registered a complaint with them - less than 39,000 miles for metal on metal - replacement of pads & rotors - not able to even turn the rotors they were that bad. Chrysler's answer? Sorry we can't reimburse you - I wasn't looking for $$ - I was looking for an answer as to why this happened & what is to prevent it from happening in another 20k or 30k? I asked for someone higher up - she said she was the case mgr. I asked for the ceo's name - she couldn't give it out - seriously? I said I'd get it on line. We have a 2005 sebring that just had its first set of front & rear pads and rotors at 105,000 miles - same driving conditions - country roads and an occasional trip to chicago. So why is this happening to our van? There is a problem but chrysler won't admit it is using cheap parts. Does it only concern them when there is an injury or death? Is this not a safety issue if the brakes fail? I don't blame the dealer - they are the stooges and do what chrysler tells them. And now they are discontinuing the town & country and will only have the grand caravan - why is that? Let's hope they put better brake systems on them from here on out. Is there anyway we can all band together and get some answers????? We don't have $400 to keep shelling out - while we are trying to pay off this van. But I see we are lucky compared to other folks with problems even sooner. This is a disgrace and chrysler should own up to a serious problem.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that the vehicle vibrated abnormally. The vehicle was taken to the dealer for inspection and failure was located at the front rotors, which were worn prematurely. The front rotors were replaced but the failure was not corrected. The failure recurred along with the failure of the rear rotors and the rear brakes. The front rotors, rear rotors and the rear brakes all needed replacing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 9,000 and the current mileage was 21,000.
Took vehicle to the dealer for crunching noise while braking which was coming from the front of the vehicle and because the steering wheel was shaking & the brake pedal was pulsating during braking. Dealer was unable to find anything wrong with the front & said that the rear brakes and rotors needed to be replaced. This was at approximately 19,600 miles and supposedly not covered under any of the warranties that we have and we have them all. This doesn't seem right at all. I've never had a car which needed rotors to be replace within the first 2 years of ownership. This seems like a quality issue.
Tl* the contact owns a 2010 chrysler town and country. While the front brake disk recall repair was being performed the technician stated the rear brake disks also had to be replaced and they were not included in the recall. The rear brakes were not repaired. The approximate failure mileage was 29,000.
Rear brake pads worn and rear rotors found to be out of round.chrysler extended warranty on front brakes to 3 years or 36,000 miles. My front brake pads and rotors were replaced at 17,843 miles by chrysler for a $50.00 doller deductible, but was told about rear brake problem also. My question is, most of the braking is done by the front brakes I think the rear brakes were compromised due to front brake failure. I was charged for rear rotors to be resurfaced and pads replaced. I think when this occurs at the same milage, chrysler should make good for both front and rear brakes.
Tl* the contact owns a 2010 chrysler town and country. The contact was driving 40 MPH when the vehicle began shaking. The vehicle was taken to the dealer where the dealer confirmed that both the front and rear rotors needed to be replaced. The manufacturer was contacted. The vehicle was repaired. The failure mileage was 22,330 and the current mileage was 22,600.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that the wheel bearings failed and caused the front tires to wear prematurely. In addition, the brakes and the rotors needed to be replaced. The contact spoke with the manufacturer and was advised that the warranty would be extended, but a remedy was not available for the failure. The current mileage was 18,000 and the failure was unavailable.
The brake started to shake/vibrate severely at free way esp. When going down hills. Had to stop braking. This is a safety issue that chrysler should send a recall. I just read many of similar concerns on the same model.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that an extreme amount of brake dust accumulated on the rear wheels. The contact also stated that the rear brakes would intermittently engage unexpectedly at low speeds. The vehicle was taken to an authorized dealer and the contact was informed that there was no failure. The failure continued. The vehicle was taken back to the dealer and the contact was informed that the rear brakes and rotors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 12,000.
Tl* the contact owns a 2010 chrysler town and country. While driving approximately 35 MPH, the contact depressed the brake pedal and noticed a vibration in the pedal. The vehicle was taken to the dealer for diagnostics. The technician stated that the front and rear rotors and pads would have to be replaced. There was an extended warranty for the front brakes but not for the rear brakes. The front brakes were replaced but the rear brakes were not. Approximate failure mileage was 9,800.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that the brakes were replaced in may 2011 but they wore prematurely and needed another replacement. The dealer replaced the rear brakes, resurfaced the rotors, cleaned and lubed the caliber brackets. The manufacturer was made aware of the failure but did not offer any assistance. The current mileage was 27,000 and the failure mileage was 22,017.
Tl* the contact owns a 2010 chrysler town & country. The contact stated that while driving 40 MPH, the brake pedal began to pulsate abnormally. The vehicle was taken to the dealer who diagnosed that the front brakes, rear brakes and rotors were defective and needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure mileage was 14,000 and the current mileage was 23,000.
My van vibrates when I press on my brakes if I am going over 25 MPH. Took my van in for service oct. 13 dealership told me my rotors were bad this was at 20,000 + miles and they needed to be turned. Then approx. Nov 15 we received a letter from chrysler about the brakes and rotors being defective and we had an extension on the warranty, but had to pay a $50 ded. I took the van in on november 16 and the pads and rotors replaced. My van still vibrated after this. Today november 25 we took the van back to the dealership and they replaced the rotors again and said there is still a vibration but it seems to be coming from the rear. It does feel a less intense and not as bad in the steering wheel. They wanted for us to pay to have the rotors turned on the back. I believe there is an issues with the rotors all around on this vehicle. I am not about to pay as much for this van as we did and at the mileage we have on it which is just at 22000 today have to pay to do a thing with the brakes we already paid $50 deductible for bad rotors once. I believe in supporting american companies but I am ready to trade this one in for a honda or toyota.
Tl* the contact owns a 2010 chrysler town and country. The contact heard a noise coming from the rear end of the vehicle and took it to the dealer for diagnostic testing. The dealer stated the rear brakes failed and the rear rotor, pads and calipers had to be replaced. The contact stated the failure was a manufacturers defect. The failure mileage on the vehicle was 22,000 and the current mileage was 26,000.
Transmission not shifting properly, chrysler performed a re-flash and update to powertrain, however problem still exists this problem started the next day of purchase. Brakes worn down in rear when driving 55mph and applying the brake the entire vehicle would vibrate chrysler found out of round surface and cut rotors, problem still exists. The power sliding doors become inoperable chrysler performed a re-flash update problems still exists. Radio rer stops playing dvd's chrysler performed a re-flash problem still exists. This is brand new why all these problems? Why was I sold a lemon?. All these problems I went back to the dealer at least three times for especially the transmission I almost got into an accident because when I was merging onto the parkway when I tried to accelerate it failed to move.
Tl* the contact owns a 2010 chrysler town and country. While driving approximately 30 MPH and approaching a traffic stop, the contact applied the brakes and the steering wheel began to shake abnormally. In addition, the brake pedal began to vibrate. The failure recurred constantly when driving between 25-55 MPH. The vehicle was taken to the dealer for diagnostics where the contact was awaiting diagnosis. The vehicle was not repaired. The approximate failure mileage was 18,200.
I have just read way too many identical complaints. I bought the high end model and at 17000 or possibly before we noticed the brakes would pulsate at even low miles especially after the vehicle would be driven a while. I took it into the dealership where they informed me the same as everyone else that the front rotors were warped and needed replaced or turned. They were only covered for 12k miles...and would not cover. This vehicle goes no where...I have a stay at home wife who might put 15-20 miles a day on average on this vehicle. I took it in an had the rotors turned and new pads put on....the brakes acted up the same day I picked up the van. "really" ..... A 40k van and the braking system has major issues. How is this problem not being recalled!!
Poor braking, pulsating, vibration thru steering wheel. Noisy transmission.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that after taking his vehicle in for service, he was advised that the front and rear rotors were warped. The vehicle was repaired. The manufacturer was contacted and they offered no assistance. The failure and current mileages were approximately 18,000. Many, many, complaints on the internet concerning this known defect. When will mfg. Be required to correct known safety issue. Updated 10/06/2011
Tl* the contact owns a 2010 chrysler town and country. While driving approximately 40 MPH the contact heard a grinding noise while depressing the brake pedal. The failure occurred at various speeds and was more noticeable at higher speeds. The vehicle was taken to the dealer for diagnostic testing where the technician suggested the brakes be replaced. The vehicle was not repaired. The approximate failure mileage was 23,000.
2010 chrysler town & country - at 14,000 miles (11 months), I needed to have both the front and rear rotors turned due to excessive vibration during braking. Since this was outside the 12 month/12,000 mile "free adjustments" period, it cost me $295 at my local chrysler dealer. Considering the number of complaints I see logged against current chrysler/dodge minivans since 2008 for warped rotors and excessive brake wear, it think it is reasonably obvious that the brakes are undersized for the vehicles and should be investigated by the government.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that the rear brakes would made a loud squeaking noise. The dealer diagnosed that the rear brake pads were worn and the rotors were out-of-round. The manufacturer was notified and a complaint was filed. The vehicle was not repaired. The failure mileage was 18,000 and the current mileage was 18,125. Updated 09/08/11*lj updated 10/31/11
Tl* the contact owns a 2010 chrysler town and country. The contact stated that the brake pedal would not respond when depressed. The caliper was frozen and would not release. The contact state that a grinding noise was heard from the vehicle when driving. The vehicle was taken to a local mechanic who inspected the brakes and advised that the calipers, brake line and rotors would need replacing. The manufacturer was contacted who advised that there were no recalls for the failure and offered no other assistance. The failure mileage was 48,000.
Our 2010 chrysler town & country has given us nothing but trouble since it was 3 months old. The transmission shutters in reverse (dealer says "normal"). Transmission failed while on vacation. Would not downshift or upshift properly. Transmission replaced (dealer lied and said it was aminor repair and was "rebuilt", chrysler zone office said it was a major failure and had been replaced). New transmission has surge/bump shift from 2nd-3rd gear. Dealer and chrysler engineer said "normal" but reflashed the computer. The brakes have been worse... And an ongoing issue. At 3500 miles, they started to make a metal on metal grinding type of noise. I lived with it until the second oil change at around 6000 miles. Front pads were replaced, rotors were turned. 3000 miles later, the noise came back. Brakes were replaced again -- this time front and rear. Dealer and chrysler accepted no responsibility, yet said they were replaced for "customer satisfaction." every 3000 miles since, the grinding noise returned and the brakes were replaced. The latest time, the dealer did not replace and said, again, that the grinding noise was normal. Said pads had 90% left and were not "worn enough to warrant replacement." so I will go back in a couple thousand miles to have them done again? This is a safety issue. Chrysler has given me an extended warranty (that does not cover the brakes) and also offered me $5000 on a new car... But this thing has tanked in value so much, I am far more than $5000 upside down in it. All of these things (and loose door hinge bolts, squeaks, rattles, etc) have been described as "normal", yet I have been told that they are only fixing these items to make me happy. Nobody will admit to the fact that there is something very wrong with this car.
Brakes started shuddering at 7,550. Took to dealership. Verified concern, found front brake rotors warped. "runout" on left front rotor and right front rotor. Problem persisted. Removed and replaced front brake rotors. We replaced the front rotors (dealership would not cover). Vehicle back to dealership at 19,012 miles, brakes shuddering again. Rear rotors warped (dealership would not cover), we replaced rear rotors. Brake shudder again at 24,806, returned once again to dealership. Acknowledged pulsation. Nothing done. We kept the 2nd set of rotors from the front. Will continue to keep parts. We have a small child that rides in the car daily. Extremely concerned regarding safety.
Faulty brakes at low vehicle mileage. Applying brakes at highway speeds results in excessive vehicle shudder probably due to warped rotors. This in turn results in higher than normal stopping distances. My family and I have 5 chrysler group vehicles, 2008 thru 2010, all with the same problem, some with mileage as low as 5000 miles. My chrysler minivan currently has about 10000 miles. The dealer said they would normally fix it under warranty, but since it has been in service for more than 12 months, they can't/won't do anything about it. Brakes are only covered for 12mo or 12000 miles. In my opinion this is a product deficiency and, more importantly, a safety defect that chrysler has had on various models for a number of model years. These vehicles should be recalled.
I purchased a used 2010 chrysler town and country mini-van in may of 2011. During the test-drive, I noted a pulsating in the brakes and, as a condition of sale, asked that the brakes be repaired. According to the dealership, the brake pads were replaced, and the rotors were "turned". Upon delivery of the vehicle, I found the brakes to be operating without the pulsating. However, after the purchase, I found the pulsating to continue to occur at highway speeds, and the vehicle was returned to the dealership again for repair. I was told that there was a recall for the rotors, and that the rotor had been replaced. Once again, I left the dealership, noting smooth brake operation. After approximately 2 weeks, I began to notice the pulsating once again at highway-speed braking. On saturday, july 9th, I was driving on a rural highway. While on the highway, I suddenly began to hear a rubbing noise, accentuated by a rhythmic knocking sound. I reduced speed by letting off the accelerator and continued to listen to the noise, trying to determine exactly where it was coming from. I next heard the sound of something rebounding off the undercarriage, and made the decision to stop. Upon applying the brakes, I was met with extreme shuddering/pulsating from the brakes as I pulled to the shoulder. As I increased pressure on the brake pedal, a grinding noise commenced from the front right area, and shortly after the vehicle came to a forced stop, as though the wheels had locked up. On inspecition, it appeared the right front brake caliper had broke loose, sheered away some of the metal from inner portion of the rim, and then lodged itself against the rim, forcing the wheel to lock in place. We were very fortunate that, at the time, we were on a rural highway and had time to reduce speed before forcfully braking. Had this occurred at a higher speed, in heavier traffic, I fear the outcome may have been drastically different. My infant son was in the van at the time.
I have a 2010 town and country. Steering wheel started to vibrate around 29,000 miles. Told I needed new rotors and brake pads. Chrysler has been using faulty rotors for the last 3 models and needs to recall vans. Inexcusable that I should have to pay for new brakes with a car that is only 1 1/2 years old.
Tl* the contact owns a 2010 chrysler town & country. The contact stated that the vehicle was exhibiting an abnormal squeaking and the driver side brake was found to be jammed. The vehicle was taken to the dealer who diagnosed that the sliders on the rear brakes were corroding and needed to be clean and lubricated. The manufacturer was contacted who did not offer any assistance since they considered the failure an environmental issue. The vehicle was repaired. The failure mileage was 20,050 and the current mileage was 20,200.
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