2016 Chrysler Town and Country used buying checklist

Test for the problems owners report most

The most reported problems of this model year, with what to look for on the test drive.

• Doors won't lock, open or latch81 owner complaints, usually around 60,500 miles, owners paid about $1,000

  Test every door handle, lock and latch from inside and outside, including the trunk or tailgate.

• Check engine light63 owner complaints, usually around 95,000 miles, owners paid about $3,000

  Start the engine cold and listen for knocking or ticking. Check for warning lights, oil leaks and a low oil level, and ask how often oil had to be topped up.

• Complete transmission failure45 owner complaints, usually around 85,000 miles, owners paid about $7,648

  On a test drive from a cold start, check that shifts are smooth, with no slipping, delays, shudder or jerking at low speed. Ask for transmission fluid service records.

Make sure these recalls were done

Recall repairs are free at any dealer of the brand. Ask the seller for proof, or have a dealer check the VIN.

• EquipmentRecall number 17V824000, Dec 21, 2017
• Power trainRecall number 16V461000, Jun 24, 2016
• SeatsRecall number 16V300000, May 16, 2016
• VisibilityRecall number 16V044000, Jan 28, 2016
• Latches/locks/linkagesRecall number 15V595000, Sep 24, 2015

Service bulletins worth asking about

Repair instructions the maker sent to dealers for known problems. Ask whether any of these repairs were done.

• Sliding Door Lock(s) Inoperable Warranty Extension X98 TheJan 29, 2025
• Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...Jan 10, 2024
• Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...Sep 15, 2023
• Suspected engine coolant leak.Aug 31, 2023
• Warranty Bulletin D-22-17Aug 23, 2023
• FCA Caribbean Warranty Bulletin ID-22-23Aug 23, 2023

Before you pay

• Decode the VIN and make sure it matches the title, the registration and the car itself.
• Get a vehicle history report to check for accidents, salvage or flood titles and odometer problems.
• Ask for service records, especially oil changes and any transmission fluid service.
• Start the car from cold, and drive it at city and highway speeds for at least 20 minutes.
• Have an independent mechanic inspect the car before you sign anything.