The contact owns a 2016 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power. The contact was able to coast the vehicle to the shoulder of the roadway. Due to the failure, the vehicle was almost rear-ended. The vehicle was towed to an independent mechanic where it was diagnosed with a failed transmission and that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 96,000.
2016 Chrysler Town and Country transmission complaints
Page 3 of 7: complaints 41 to 70 of 187, newest first, as owners wrote them.
The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the vehicle briefly began to shake violently and jerk. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the hydraulic pressure sensor. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the transmission pump. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 117,000.
The oil cooler and oil filter housing unit is made of plastic becomes cracked and leaks oil and coolant. with it leaking oil and coolant the engine can seize and over heat. I have had the same problem with my 2012 Chrysler town and country with the same plastic oil cool/oil filter housing unit.
Oil leakage. I’ve read numerous reports online with the same year make and model about oil leakage we bought this car used without doing and research first just because we needed a car. And when I notice the oil leak I’ve been doing research and a lot of people have had the same problem causing people to spend ALOT of money to fix it which could have been prevented.
On 9/29/23 while traveling on Rt 17 West in the town of Goshen, NY my vehicle experienced an unexpected loss of motive power. The vehicle was towed to the dealership I purchased it from in Newburgh, NY and diagnosed with multiple trans failures requiring a new transmission. My husband contacted Chrysler Customer Service 800‑992‑1997. There is a recall S44 on 2015/2016 Dodge Grand Caravan/Chrysler Town and Country vehicles with 3.6L engines - code ERB, and automatic transaxle - code DG2 built from July 31, 2015 thru April 18, 2016. Chrysler told us there is no recall and recalls are based on the VIN. Recall S44 - The transaxle oil pump may experience a loss of hydraulic oil pressure due to an improperly manufactured transaxle oil pump. A loss of transaxle hydraulic oil pressure while driving will result in a loss of motive power and could cause a crash without warning. This is what I experienced when my failure occurred. I spoke with one of the service managers at the dealership's repair shop and he gave me the following information: Build Date: 2/19/2016, In Service Date: 3/1/2016, Engine Code: ERB, Transaxle Code: DG2. The complaint I filed with Chrysler is closed - Case# [XXX]. They were not going to help us. I have owned a Dodge Grand Caravan, and 2 Chrysler Town and Countries over the span of 20 years while raising my 3 children and still drive one to this day. The build date, engine code, and transaxle code all fall under the guidelines of the recall. Chrysler Customer Service told us my vehicle does not qualify for recall repair. I have incurred the following expenses due to this failure: Towing to dealership $281, Car Rental, 7 days $526, New Transmission $6841, Totaling $7648. Please investigate this complaint for recall S44. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On 9/29/23 while traveling on Rt. 17 West in the Town of Goshen, NY my vehicle experienced an unexpected loss of motive power. The vehicle was towed to the Chrysler dealership I purchased it from in Newburgh, NY and diagnosed with multiple trans failures requiring a new transmission. My husband contacted Chrysler Customer Service 800‑992‑1997. There is a recall S44 on 2015/2016 Dodge Grand Caravan/Chrysler Town & Country vehicles with 3.6L engine - code ERB and an automatic transaxle - code DG2 built from July 31, 2015 thru April 18, 2016. Chrysler Customer Service said there is no recall on my vehicle and recalls are based on the VIN. Recall S44 - The transaxle oil pump may experience a loss of hydraulic oil pressure due to an improperly manufactured transaxle oil pump. A loss of transaxle hydraulic oil pressure while driving will result in a loss of motive power and could cause a crash without warning. This is what I experienced when my failure occurred. I spoke to one of the service managers at the dealership's repair shop and he gave me the following information on my vehicle: Build Date: 2/19/2016 In Service Date: 3/1/2016 Engine Code: ERB Transaxle Code: DG2 The complaint I filed with Chrysler is closed - Case# [XXX]. They were not going to do anything to help us. I have owned a Dodge Grand Caravan, and 2 Town and Countries over the span of 20 years while raising my 3 children and I still drive one to this day. The build date, engine code, and transaxle code all fall within the guidelines of the recall, but Chrysler told us it does not qualify for recall repair. I have incurred the following expenses due to this failure: Towing to dealership - $281 Car Rental, 7 days - $526 New Transmission - $6841 Total expenses - $7648 Please investigate this for Recall S44. Attached please find the recall, and receipts for repair and related expenses totaling $7648. Thank you for your consideration to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Chrysler Town and Country. The contact stated while driving approximately 35 MPH, the transmission failed to shift into high gear. The vehicle was revving. The contact also stated that the vehicle had failed to start. There were no warning lights illuminated. The vehicle was taken to a service station to have the transmission replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact there was no recall coverage for the failure. The contact stated that the failure was related to the federal safety agency Campaign Number: 16V461000 (Power Train). The failure mileage was 82,000.
Transmission pump failure resulting in gear slippage and loss of power while my wife was driving. Seems to be the exact issue specified in an already existing Recall, but doesn't seem to apply to our 2016 Chrysler minivan. I'm not sure why it does not apply. 2016 Chrysler Town & Country Recall Item Affected: POWER TRAIN: AUTOMATIC TRANSMISSIONDate Announced: 06/23/2016Description of Recall:Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.Action Need To Fix It:Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S44.
The hydraulic pump went out - causing transmission failure.
Entered the highway and attempted to accelerate and bring car up to speed to match other cars. Car reached 55 mph but could not go faster and did not shift into higher gear. Noticed a high pitch noised coming from engine compartment. Over the course of a few hours the car would lag when shifting into reverse and would lurch forward when it did kick in. The car was taken to NAPA for a diagnostic where they diagnosed a problem with the transmission and that the car had transferred into "limp" mode. We were informed by Jet Automotive the transmission requires an overhaul.
The contact owns a 2016 Chrysler Town and Country. The contact stated while driving approximately 60 MPH, the vehicle decelerated while the accelerator pedal was depressed. The contact stated that he was able to veer the vehicle off the road and shift into park(P). The contact stated that he turned off and restarted the vehicle and shifted into drive(D) and then depressed the accelerator pedal however, the engine revved but the vehicle failed to respond. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and produced code: P0700. The contact was informed that the transmission pump failed and needed to be replaced. The vehicle was not repaired. The contact was informed of the federal safety agency Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 167,000.
The contact owns a 2016 Chrysler Town and Country. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The contact was able to drive the vehicle to the local mechanic who diagnosed that the transmission pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the federal safety agency Campaign Number: 16V461000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 121,194.
I have a 2016 Town and Country with 83k miles on it. While backing out of a crowded parking lot after my Childs baseball game, my transmission had failed. My car would not go back into drive, therefore I was rolling backwards. There were multiple people around and I could have seriously hurt someone or myself and my children. After it rolled back a bit, the transmission finally shifted and went into drive. At that point the car jolted forward and I was able to move to a safer location, while the car then went back to having no power. My children and myself were left stranded. The car has been towed and checked on by a mechanic. The trans pump has failed. Chrysler has a recall, s44, but conveniently my car is not covered by it. I am not sure why this very serious and dangerous incident happening with these vehicles would have ANY cars that were not part of this warranty. Chrysler needs to do better. This issue, with a build date of 9/2015 should be part of this recall, which has a build date of July 31,2015 through April 18,2016.
While driving with my children, my 2016 Chrysler Town & Country Limited Platinum van started to make a loud whining noise and then it started lurching forward. I could tell it tried switching gears but transmission was slipping. There was no errors given. This happened suddenly. Vehicle has 88,000 miles. I drove home, but barely made it home as it wouldn't switch gears smoothly. I had it towed to transmission shop. They said the transmission was shot and needed replaced or complete rebuild. Error code give was P0844 loss of hydraulic pump prime.
The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 55 MPH, the vehicle failed to shift into gear properly. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission solenoid to be replaced. The vehicle was repaired. The contact stated while driving 55 MPH on another occasion, the vehicle failed to shift into gear properly. The contact stated no warning light was illuminated. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the transmission and torque converter to be replaced. The vehicle was not repaired. The contact took the vehicle to a second local dealer: Ilderton Chrysler Dodge Jeep Ram Fiat (701 S Main St, High Point, NC 27260), where it was diagnosed with needing the transmission and torque converter to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 97,545.
The contact owns a 2016 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that the VIN was not included in the federal safety agency Campaign Number: 16V461000 (Power Train). The failure mileage was approximately 93,000.
Without warning Ignition Turned off WHILE driving and in motion. Was slowing to get ready to make a turn onto another adjacent road loss of power steering and the stall nearly resulting in Auto accident Luckily my 3 children were not present in the van at the time no warning lights no check engine lamp just sudden failure and shutoff of the vehicle
When I was driving my children to daycare the car suddenly lost power and was unable to drive over 20 mph. Fortunately, it was early in the morning and the road I usually travel was not as busy as it is later in the day. The RPMs were jumping and the car was jerking around. Luckily, I was able to pull into a residential area and call for a tow. No warning lights came on in the vehicle and I was traveling on a main road with a speed limit of 50 MPH when the problem occurred. I had the transmission replaced and the mechanic said this is a very common problem with the 2016 Town and Country and upon further inspection I read that over 20,000 of these make and model vehicles were recalled for the same exact type of transmission failure. I doubt my mechanic has the old transmission still in his possession but I have receipts of what exactly was repaired.
The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 40 MPH and accelerating, the transmission experienced hard shifting. The vehicle started jerking and made abnormally loud sounds. The check engine warning light was illuminated. The contact continued driving at 40 MPH on the highway to prevent the failure from reoccurring. The vehicle was taken to a local Pep Boys and to an independent mechanic where it was diagnosed that the failure was associated with the power train and the transmission needed to be replaced. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency hotline. The failure mileage was approximately 160,000.
My van will sporadically lose power and stall while driving down the road. I have to put in back in park to restart the van to continue on down the road. It's been scary driving with my 3 kids in the van. I'm afraid the stalling out is going to cause me to get into a collision. I had it in a shop recently and they told me that it was related to a recall S44 or 16V461000, but they didn't have a tech who could do the repair to the transmission. But another shop says that my van doesn't have any recalls even though my van falls within all the parameters of the known safety recall.
Owner was driving car and noticed high pitch whir at low speed upon entering the highway, had the radio been on then this noise would not have been noticed. Driver was able to exit the highway. Upon reaching a stoplight the vehicle revved up to 60mph then down to zero. When barely compressing the gas this occurred again. Owner quickly turned off and on vehicle hoping to reset whatever was happening. Upon restarting and barely pressing gas the vehicle lurched forward with high rpm. Driver was in high traffic area at height of rush hour, but was able to cross 4 lanes of traffic to a side street. Car was towed to dealership where it was confirmed that the transmission pump had failed and metal shards had gone through the transmission causing full replacement to be needed. No warning lights went off on vehicle and vehicle had been serviced regularly with no warning of failure. Loss of control of vehicle in heavy traffic was unexpected and dangerous. Vehicle had 49,787 miles at time of failure.
The transmission pump failed suddenly, resulting in severe slippage in the transmission and loss of motive power for the vehicle. The vehicle struggled to stay up to road speeds on the highway until I could get it parked in a safe place to get my family out of the vehicle. Later on that day, I tried to take the vehicle around the block, to which it barely would make it back to it's starting point it was slipping so badly. A local Chrysler dealer has diagnosed the transmission is bad specifically citing a bad pump in the transmission. There were no warning lamps or indicators alerting us to this problem, just the sudden failure of the transmission putting me and my family in an unsafe situation. This vehicle meets all the criteria of a Chrysler Town and Country listed on Recall 16v-461 (S44 within FCA's nomenclature). The build date of our van falls squarely within the build date window listed in the recall. Recall states 7/31/15 through 4/18/2016 build dates are affected--our van states Build date of 11/15 on the door jamb. However, after contacting multiple dealerships and Chrysler themselves, they claim our van is not a part of this recall as the VIN number is not associated with the recall. I don't understand. The recall calls out the failure of the transmission oil pump, and that is the exact part that has failed on our van causing an unsafe sudden failure of the transmission in our van. I think it is a failure on FCA's part to not associate all the vehicles with this recall that in reality should be associated with this recall. This is wrong.
On my 2016 Town & Country, the check engine light went on. The repair facility said the code is PO740 (transmission torque converter circuit). Another repair facility says the transmission needs to be replaced. The vehicle has only 61,XXX miles.
The contact owns a 2016 Chrysler Town and Country. The contact stated while shifting into reverse, the vehicle failed to respond. There was no warning light illuminated. The contact stated that she continuously moved the gear shifter from park to reverse(R) and drive(D) until the vehicle responded after shifting into drive(D). The contact was able to drive the vehicle however, the vehicle would not exceed 20 MPH. The contact engaged the hazards lights and continued driving. The contact stated that upon pulling into her driveway, the check engine warning light illuminated. The manufacturer was notified of the failure and informed the contact that the dealer needed to diagnose the vehicle before they could cover the repair under the federal safety agency Campaign Number: 16V461000 (Power Train). The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The contact followed up with the manufacturer; however, the manufacturer informed the contact that they could not assist and referred the contact to the federal safety agency hotline for assistance. The failure mileage was approximately 102,283.
During idle, or driving under various conditions, vehicle will randomly "shut down". This can happen driving through a corner or on the interstate at 70mph. Once it shuts down, you lose braking and steering assist. Still have headlight and accessory power. Car will start right back up either putting it in neutral and turning the key, or coming to a stop and putting it in park. Doesn't hesitate to crank, appears to have fuel pressure and spark. There is no correlation to this issue with driving conditions. Sometimes will happen multiple times in a day, sometimes wont happen for a week. Research suggests that this is a very common issue across many years of vehicles that have used the 3.6L Pentastar engine, however no TSB's or recalls have been issue for the 2016 T&C exhibiting this issue.
The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 55 MPH, she heard an abnormal noise near the floor of the vehicle. The contact then stated that while the vehicle was idling at a stop, she depressed the accelerator pedal; however, RPM’s increased rapidly but the vehicle failed to respond. The contact was able to coast the vehicle off the road. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact referenced the federal safety agency Campaign Number: 16V461000 (Power Train). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 60,000.
The contact owns a 2015 Chrysler Town and Country. The contact stated that while his wife was attempting to reverse the vehicle, the vehicle failed to perform as needed. The contact stated no warning light was illuminated. The driver was able to drive the vehicle to her destination even though the reverse was inoperable. The contact took the vehicle to an independent mechanic and was informed that the transmission solenoid needed to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the independent mechanic eight months later and was informed that the transmission needed to be replaced. The vehicle was repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 89,000.
The contact owns a 2016 Chrysler Town and Country Van. The contact stated that while driving at an undisclosed speed, she heard an abnormal noise under the hood of the vehicle. The check engine warning light was illuminated. The contact then stated that when shifted into reverse or drive, the transmission intermittently failed to shift to the intended gear. The contact stated that she turned off and restarted the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 109,000. The VIN was unavailable.
The contact owns a 2016 Chrysler Town and Country. The contact stated while driving approximately 30 MPH, the vehicle inadvertently down shifted to first gear. The contact stated that the vehicle failed to shift 3rd or 4th gear. The contact stated that after the vehicle down shifted, the check engine warning light illuminated. The contact stated that he quickly pulled the vehicle off the roadway. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the passenger’s side sliding door failed to open as needed. The vehicle was taken to the dealer where it was diagnosed that the actuator failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer and manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 138,000.
Cylinder 3 missfire Loss of hydraulic pump prime. Line pressure low. LC pressure switch rationality. Yes it's available for inspection. Unknown if reproduced by dealer or other Unknown if inspected by manufacturer or other. The check engine light came on a little after 90k miles, at which time it was out of warranty, the mechanic said it had a weak cylinder and the motor needed to be replaced or rebuilt, but it was still drivable. The van would start shaking and loses power under moderate acceleration (like getting on interstate) and begin dinging but eventually gain power back. Around 119k miles, the van made a loud Squealing sound and started loosing speed very quickly in the middle of traffic. I put the car in park and back in drive to see if I could get it out of the road. It then started to roll backwards I barely pushed the gas and it revved up to 6000 RPM and then jerked and quickly accelerated forward. If a car would have been close enough I would have hit them while rolling backwards and when it accelerated forward. Upon inspection, the faults listed above came up. The van is no longer drivable but still starts.
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