As I was driving down the four lane my van started shaking at first it was for 1/2 second then got more frequent. At first it was at 50-60mph but now at all speeds. The check engine light came on and gave the code for a leak that I was told that it was so small it didn't matter. Then it gave a code of 0740 solenoid torque so I replaced and within 24 hours the engine light came back on and gave the same code. It is extremely scary when the van is shaking so bad as you are driving in busy traffic. Not sure what needs to be done. I've had this van less than 2 1/2 years. Very frustrated.
2016 Chrysler Town and Country transmission complaints
Page 5 of 7: complaints 101 to 130 of 187, newest first, as owners wrote them.
Car shuts off while driving and at red lights front end struts are wore out transmission skips car rpms go up but want shift 9 codes
Tl* the contact owns a 2016 chrysler town and country. The contact stated that while his wife was driving 50 MPH, the vehicle stalled. The contact stated that the check engine warning light illuminated after the vehicle was parked. The vehicle was towed to jt's dodgeland of columbia (190 greystone blvd, columbia, sc 29210) where it was diagnosed as a hydraulic shift pump failure. The vehicle was not repaired. The contact referenced the federal safety agency campaign number: 16v461000 (power train) as a solution to the failure however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the federal safety agency for assistance. The approximate failure mileage was 70,000.
Transmission pump fried and caused the transmission to not get enough oxygen so had to get a completely new transmission. Looked up and seen they had a recall on our year of transmission pump but according to the dealership our car wasn't included in the recall but the VIN number wasn't listed in the recall database but our pump still got fried. The vehicle is only 5 years old.... Shouldn't be having transmission problems...
I was driving the vehicle on a level road. The vehicle was in motion and coasting. I pressed the accelerator and the engine revved up but the vehicle did not accelerate. I coasted into a parking lot and called called my usual mechanic to tow the vehicle into his shop. My mechanic said he thought it was a transmission problem and was beyond his level of repair. He towed the vehicle to shiftright transmissions. At the transmission shop, they discovered the transmission pump assembly was shattered. They had to perform a complete transmission overhaul. I retained the pump assembly as proof of the defect and repair. I believe this problem falls under recall reference # 16v461000
La van se quedo sin cambios de velocidad, sin fuerza; fue la trasmision la que se descompuso. Estaba en movimiento cuando sucedi esto.*dt
Tl* the contact owns a 2016 chrysler town and country. The contact stated that upon placing the transmission into reverse, the vehicle would not reverse as needed and that an unknown fluid began to leak from the vehicle. Due to the failure, the contact had the vehicle towed to an independent mechanic where he was informed the vehicle needed a new transmission. The mechanic replaced the transmission with a new transmission from an unnamed local chrysler dealer. Upon return of the vehicle, the contact stated that while driving at 65 MPH, the vehicle independently downshifted which caused the vehicle to abruptly jerk forward without warning. The contact immediately pulled to the side of the road and began to hear an engine knock upon restarting the vehicle. The contact coasted the vehicle into a service plaza where he had the vehicle towed to joey accardi chrysler, dodge, jeep, ram (909 s federal hwy, pompano beach, fl 33062). Once there, the contact was informed that the transmission was under warranty but not the engine. The manufacturer was notified of the failure and stated that the repair cost would be covered however, the dealer refused to repair the vehicle. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 147,000. *bf the consumer stated due to the failure of the transmission, the engine was damaged as well.
The transmission pump seized causing a loss of hydraulic pressure.
Tl* the contact owns a 2016 chrysler town and country. The contact stated that while stopped at a traffic light and attempting to proceed, the vehicle failed to move. The vehicle lunged forward and stopped with the engine revving. The contact revved the engine up and slowly drove off the roadway at 3 MPH. The contact thought that the issue was with the transmission. The contact had the vehicle towed to yochum chrysler dodge jeep ram (1270 south hart street road, vincennes, 47591, (812) 316-5381) where the vehicle was diagnosed with a transmission pump failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
Tl* the contact owns a 2016 chrysler town and country. The contact stated that while driving up an incline at 75 MPH, the vehicle stalled with the check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to moss motor company (1000 s cedar ave, south pittsburg, tn 37380) where they diagnosed the vehicle with a transmission pump failure. The contact then had the vehicle repaired out of pocket. Upon investigation, the contact discovered the federal safety agency campaign number: 16v461000 (power train) which he linked to the failure however, upon contacting the manufacturer, he was informed that his vehicle was not included in the recall. The vehicle was repaired at chrysler dealer moss motors costing over $3,000. The failure mileage was 101,643.*dt
Tl* the contact owns a 2016 chrysler town and country. The contact stated that while driving at various speeds, the vehicle jerked and failed to accelerate properly while pressing the accelerator pedal. The vehicle was taken to an independent mechanic who diagnosed and determined that the transmission pump failed and that the transmission needed to be replaced. The vehicle was not repaired. The local dealer cookeville chrysler located at 1550 interstate dr, cookeville, tn 38501 and the manufacturer were notified of the failure. The failure mileage was 85,000.
Driving down city road came to stop. Pushed gas pedal RPM's increased but vehicle did not move. Undrivable had to have it towed. No problems since new purchase till that day. States per my vehicle make model year there is recall for transmission pump failure. But when I put VIN number in no recall pulls up.
Tl* the contact owns a 2016 chrysler town and country. The contact stated that while his wife was driving at 65 MPH, the vehicle stalled with the check engine warning light illuminated on the instrument panel. The contact's wife was able to pull the vehicle off to the side of the highway. The contact's wife was able to restart the vehicle however, the vehicle would not move forward. Due to the failure, the contact's wife had the vehicle towed to christopher's dodge ram (16655 w colfax ave, golden, co 80401) where the vehicle was yet to be diagnosed. Upon investigation, the contact linked the failure to the federal safety agency campaign number: 16v461000 (power train) however, the VIN was not included. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 71,000.
Tl* the contact owns a 2016 chrysler town and country. The contact stated that while driving, a loud noise was heard coming from the engine without warning. The vehicle was taken to two different independent mechanics who diagnosed a transmission failure. The manufacturer was made aware of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was taken to the shottenkirk chrysler dodge jeep ram dealer located at 200 liberty blvd, canton, ga 30114, for a diagnostic test however, the technician stated that it would take a week to have the diagnostic test completed. The vehicle was not repaired. The failure mileage was approximately 80,000.
Tl* the contact owns a 2016 chrysler town and country touring. The contact stated while driving 50 MPH, the vehicle hesitated without warning. The contact stated he parked on the side of the road. The vehicle was not drivable. The vehicle was towed to an independent mechanic and the mechanic was made aware of the failure. The contact called the local dealer, hometown chrysler jeep dodge ram located at 228 s wilson st, vinita, ok 74301, (918) 256-6455, to notify the dealer of the failure. The vehicle had not been diagnosed nor repaired as of yet. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 16v461000 (power train) however, the VIN was not included. The manufacturer had not been informed of failure. The failure mileage was 96,100.
Tl* the contact owns a 2016 chrysler town and country. The contact stated that while her husband was driving at an unknown speed, the vehicle lost motive power and stalled without warning. The vehicle was towed to the jim cogdill dodge chrysler jeep ram located at 8544 kingston pike, knoxville, tn 37919, to be diagnosed. The contact was informed that there was metal shavings inside of the transmission, the transmission pump was defective, and that the transmission needed to be replaced. The contact was concerned about the cost of the repair. The vehicle was taken to an independent mechanic where the transmission was replaced. The manufacturer was made aware of the failure. The failure mileage was 90,000.*dt consumer stated vehicle was not part of the 2016 recall.
Tl* the contact owns a 2016 chrysler town and country. The contact stated that while driving at an undisclosed speed, the vehicle loss motive power and stalled without warning. The vehicle was towed to hayes chrysler dodge jeep ram of lawrenceville (719 duluth hwy #120, lawrenceville, ga 30046) to be diagnosed. The contact was informed that the transmission pump failed, which caused metal shavings and debris from the clutch plates to cover the inside of the transmission. The contact was informed that the transmission needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 86,000.
Driving my daughter to soccer practice, my vehicle suddenly lost power, as I turned into a park entrance and came to a complete stop behind other cars waiting to park. (please note that moments before I was driving on city streets and highway). After coming to a complete stop, when I pressed the gas pedal the car would sputter and jerk but did not move forward. I was almost rear ended. Van would not move. I was in a stop and start situation in the parking area of a park. Upon leaving the park, I tried to drive but the van but it would not move forward. I had the van towed home. The car was evaluated by a certified chrysler technician who informed me that I needed a new hydaulic transmissiion pump, consistent with a recall on my year, make and model. However after further investigation I was told that my vehicle did not qualify for repairs under recall s44 as my VIN number was not recalled. Please include my VIN in this recall. The vehicle is currently being held at the chrysler dealership in lawrenceville, ga.
Tl* the contact owns a 2016 chrysler town and country. The contact stated that while driving at various speeds, there was an abnormal sound coming from the vehicle with the accelerator pedal depressed. The contact stated that while moving off from a traffic light, the vehicle failed to exceed 10 MPH with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle was subjected to a recall. Zeigler chrysler dodge jeep ram of plainwell (1186 m-89, plainwell, mi 49080) and zeigler chrysler dodge ram (3939 stadium dr, kalamazoo, mi 49008) were contacted and informed the contact that the VIN was not subjected to a recall. The manufacturer was also notified of the failure and confirmed that the VIN was not included in a recall. The contact linked the failure to the federal safety agency campaign number: 16v461000 (power train) however, the VIN was not included. The vehicle was not repaired. The failure mileage was 103,000.
At 61,609 miles "the torque converter came apart" ruining the transmission. The vehicle would not engage in gear; when driving it would not stay in gear. This occurred without warning while I was on the road and almost caused an accident since the vehicle slowed down suddenly and without warning. In addition to needing a new transmission, I was told the "combo cooler" also needed replaced.
Driving on city street, transmission started making a whining noise and lost power.
While driving the car, the wheel locked and was unable to break. Had to slow to stop. Vehicle was brought in to dealer to repair.
I was driving my car and lost power due to transmission not shifting or shifting hard. Engine will rev up to 4k rpms before it shifts into gear. The car does it from a stand still position to a moving state. It doesn't matter if it is city street or highway. I have been reading about a lot of these issues.
I was driving my care when the vehicle stopped moving in the middle of the road. The car would either not go into gear or when it would it would shift extremely hard. Sometimes the car would rev to 3-4 rpms but would not go anywhere while other times the car would be driving and then RPM very low, very suddenly. Although my car is not showing a specific recall when a VIN search is completed, I did find a large amount of complaints which were very similar to mine and those vehicles were same make and year.
The transmission stopped working while driving and in motion. I was unable to move away from oncoming cars because I had no propulsion. I was in a street turning left and oncoming traffic was coming down the hill.
As others have described, I am going through the same issue with my vehicle. I was driving with my family to dinner about an hour away and as soon as we got off the highway the car shut down as I went to break. I had the car towed to the dealership where they scanned the car and the code came up as pump failure in the transmission. The dealership and the manufacturer have both told me there is no recall on this vehicle. Yet every one in this complaint forum for this specific vehicle have said they have looked online to check for recalls and one of the recalls for the 2016 chrysler town and country is a transmission pump failure. Are other websites that run VIN checks giving out misleading information or is it that multiple people with this vehicle are all having the same issue with there car stalling out and losing motive power. The federal safety agency should be taking this matter seriously. You say right on your website that this stuff fuels you. Start fueling away until some one gets injured or dies because of this issue. Check out vehiclehistory.com this year model and make. It shows it right on there the recall that every one of us seems to be having in this complaint forum. Yet no one can find a history of the recall. Transmission pump. Loss of motive power. Its right there. Is the website lying? Why was 20,000+ cars affected? Where are the answers we are looking for?
When I reach 40-50 MPH my car will not shift and it sounds like I am running over ridges in the road. Took it to dealership and they said I need to rebuild my transmission because of the torque converter. It was not throwing out a code at all. Quoted me $2,600.
Tl* the contact owns a 2016 chrysler town and country. The contact stated that while driving at various speeds without warning a loud whining noise was heard with the vehicle unstable power control. The contact pulled over and restarted the vehicle and the vehicle operated as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission was defective. The vehicle was not repaired. The failure recurred multiple times. Lindsay chrysler dodge llc, located at (809 missouri ave, saint robert, mo 65584 (573) 336-3000) was contacted and informed of the failure. The contact referenced the federal safety agency campaign number: 16v461000 (power train) as a possible solution however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
While we are driving the vehicle will start to jump around and we have to take our foot of the pedal. Then when we are going up any kind of hill or mountain we loss power and almost come to a complete stop even when we press the pedal all the way to the floor. The amount of speed we loss is very unsafe and very alarming. How is there not a recall on this, I have seen story after story about this. It happens to us every single day, there is not a day that we don't have this issue with this vehicle.
The vehicle jumps when shifting gears and shutters. It will down shift and upshift suddenly at inappropriate times. This happens while the vehicle is in motion, throughout the entire gear range and varying speeds of increasing, decreasing or steady speeds. This began around 60,000 miles on vehicle. It is a continuing issue that has become more consistent and prominent over the past 6 months.
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