On our 2017 Coachman Cross Country Motorhome with a Cummings motor and Freightliner chassis with 13000 miles we are experiencing our 4 time with DEF system failure The first 2 times the Motorhome was under warranty and had to be towed to a Freightliner repair facility. On October 6, 2021 on our way to Mississippi lights came on for the DEF sensor with a light saying to shut the engine off We made it to a repair facility that was able to replace the system at a cost to us of $1500.00 On October 5, 2022 on our way to Mississippi again approximately 1year to date the lights signals for the DEF failure came on on the East side of Baton Rouge. We once again were able to go to the same repair facility in Mississippi but this time the repair could not be made and we were forced to camp at the repair facility yard for 3 days due to the weekend and now are told our Motorhome has to be towed to a Freightliner facility 25 miles further East from where we are We understand there is a bypass code through Cummings and don’t understand why we have experienced 4 DEF sensor failures and the previous Freightliner facilities have not corrected the problem on our RV
The worst 2017 Coachmen Cross Country problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Fuel system1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Fuel system1
Recalls 3
Equipment: recreational vehicle/trailer
- What is wrong
- Forest River, Inc. (Forest River) is recalling certain 2015-2017 Coachmen Cross Country, 2015 Coachmen Encore, 2016-2020 Coachmen Mirada, 2018-2021 Coachmen Sportscoach, 2019-2021 Forest River Berkshire, 2011-2016 Forest River Blue Ridge, 2014-2019 Forest River Cardinal, 2014-2020 Forest River Cedar Creek, 2014-2021 Forest River Georgetown, 2019 Forest River Legacy, and 2017-2018 Forest River Riverstone recreational vehicles equipped with Hehr 6400 Series windows. The adhesive that bonds the vented portion of the window may fail.
- Risk
- Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 2, 2021. Owners may contact Forest River customer service at 1‑574‑825‑8600. Forest River's number for this recall is 51-1380.
Recall number 21V523000 · Recall details
Exterior lighting: turn signal
- What is wrong
- Forest River, Inc. (Forest River) is recalling certain 2017-2018 Charleston, 2017-2019 Legacy, 2017-2020 Berkshire, 2017 Coachmen Cross Country, and 2017-2020 Sportscoach motorhomes built on certain FCCC XB and XC chassis that received an inspection-only remedy for recall 18V‑763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
- Risk
- Non-functioning exterior marker lights can increase the risk of a crash.
- Remedy
- Forest Rivers will notify owners, and Daimler Trucks dealers will replace the old Power Distribution Module (PDM) with a new PDM, free of charge. The recall began January 18, 2021. Owners may contact DTNA customer service at 1‑800‑547‑0712 . Forest's number for this recall is 51-1203.
Recall number 20V488000 · Recall details
Exterior lighting
- What is wrong
- Forest River, Inc. (Forest River) is recalling certain 2017 Coachmen Cross Country, 2017-2019 Coachmen Sportscoach and Forest River Berkshire and Legacy and 2017-2018 Forest River Charleston motorhomes built on Freightliner Custom Chassis Corporation (FCCC) chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
- Risk
- Nonfunctioning lights can increase the risk of a crash.
- Remedy
- The remedy for this recall is still under development. Owners will be notified and be sent to FCCC authorized service facilities for free repairs. Forest River issued owners an interim notification on November 16, 2018. A second notice will be mailed once remedy parts become available. Owners may contact Forest River customer service at 1‑574‑642‑3112 or Coachmen customer service at 1‑574‑825‑5821. Forest River's number for this recall is 51-0893.
Recall number 18V737000 · Recall details
Technical service bulletins for the 2017 Coachmen Cross Country 1
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2017 Coachmen Cross Country owners say
Most recent owner complaints, unedited.
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Questions about the 2017 Coachmen Cross Country
Is the 2017 Coachmen Cross Country reliable?
Owners have filed 1 complaint about the 2017 Coachmen Cross Country, close to a typical Cross Country model year.
What is the most common problem with the 2017 Coachmen Cross Country?
Fuel and propulsion system, with 1 complaint.
How many recalls does the 2017 Coachmen Cross Country have?
3 recalls, covering equipment and exterior lighting.
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