2019 Crossroads Sunset Problems: 0 Complaints, 2 Recalls

The worst 2019 Crossroads Sunset problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Tap a problem to see which part fails, at what mileage and in which other years.

Equipment: recreational vehicle/trailer: lpg systems: furnaceReported October 25, 2019 · 157 vehicles affected

What is wrong: Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
Risk: If the cooktop burner flames invert, there is an increased risk of a fire and injury.
Remedy: Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 19-362.

Recall number 19V763000 · Recall details

Suspension: rear: axle: non-powered axle assemblyReported October 15, 2018 · 1,276 vehicles affected

What is wrong: Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Risk: If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 18-334.

Recall number 18V723000 · Recall details

Used buying checklistWhat to check on a 2019 Crossroads Sunset before you buy

Is the 2019 Crossroads Sunset reliable?

Owners have filed 0 complaints about the 2019 Crossroads Sunset.

What is the most common problem with the 2019 Crossroads Sunset?

There are not enough complaints to tell.

How many recalls does the 2019 Crossroads Sunset have?

2 recalls, covering equipment and suspension.

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