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2019-2020 Crossroads Sunset recall: furnace

Keystone Rv Company reported this safety recall on October 25, 2019. It covers about 157 vehicles.

vehicles affected
157
reported
Oct 25, 2019
owners notified
Nov 18, 2019

Equipment: recreational vehicle/trailer: lpg systems: furnace

What is wrong
Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
Risk
If the cooktop burner flames invert, there is an increased risk of a fire and injury.
Remedy
Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 19-362.

Recall number 19V763000

Affected vehicles

Questions about recall 19V763000

Is there a recall on the 2019-2020 Crossroads Sunset furnace?

Yes. Recall 19V763000, reported on October 25, 2019, covers about 157 vehicles.

What is the fix for recall 19V763000?

Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 19-362.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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