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2020 Crossroads Sunset problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
3
Service bulletins
3

The worst 2020 Crossroads Sunset problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

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Recalls 3

Electrical system: wiringReported January 23, 2020 · 1,112 vehicles affected
What is wrong
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL), Crossroads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB) and Crossroads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers. The WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep.
Risk
In the event of a short circuit in the wiring, there may be an increased risk of fire.
Remedy
Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-368.

Recall number 20V037000 · Recall details

Equipment: recreational vehicle/trailer: lpg systems: furnaceReported October 25, 2019 · 157 vehicles affected
What is wrong
Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
Risk
If the cooktop burner flames invert, there is an increased risk of a fire and injury.
Remedy
Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 19-362.

Recall number 19V763000 · Recall details

Service brakes, electricReported July 10, 2019 · 485 vehicles affected
What is wrong
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Hampton and Sunset recreational trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.
Risk
If the trailer detaches from the tow vehicle, the breakaway switch may not activate the brakes, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will rewire the breakaway switch, free of charge. The recall began July 29, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 19-357.

Recall number 19V517000 · Recall details

See all 3 recalls for the 2020 Crossroads Sunset

Technical service bulletins for the 2020 Crossroads Sunset 3

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

Used buying checklistWhat to check on a 2020 Crossroads Sunset before you buy

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Questions about the 2020 Crossroads Sunset

Is the 2020 Crossroads Sunset reliable?

Owners have filed 0 complaints about the 2020 Crossroads Sunset.

What is the most common problem with the 2020 Crossroads Sunset?

There are not enough complaints to tell.

How many recalls does the 2020 Crossroads Sunset have?

3 recalls, covering electrical system, equipment and service brakes, electric.

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