If my vehicle is involved in a recall, I should not have to pay to have my vehicle "diagnosed" to see if it is defective, especially when I have inspected it and know that the "ball joint" recall for my 1998 dodge avenger is a definite problem.
1998 Dodge Avenger suspension complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
The recall repairs regarding the ball joints failed within 1 year, consumer had to bear the financial responsibility to have them replaced. Recall # 00v421002. *ak
I recently had my front-end ball joints replaced on my 1998 dodge avenger at ken nelson auto plaza in dixon, il. This problem was a recall I had done already in may of 2001. Recall #967 from the federal safety agency. They were suppose to put newly designed lateral arm ball joints on my vehicle at that time. The "new" ball joints didn't last one year and 8 months. I was told I had to pay for the repair this time, for which I did. The cost was $312.60. I do not believe I should be paying for the material defects that were under the original recall work which failed in such a short time.
Recall #967. Consumer states that ball joints were not seal as noted in notice.
Consumer received recall 00v421002/ lower ball joint failure in mail and contacted dealership to have this defect repaired. Dealership stated that they would have to hear from manufacturer, and service was refused. Please provide any additional information/attachments.
While driving at 50 MPH vehicle starts vibrating, steering wheel will shimmy. Dealer contacted and is aware of problem. Problem still exists. Provide further information.
While driving on wet pavement 50-55 MPH, felt car pulling to the left, pulled over, tire was completely flat and pulled away from the rim, no previous warning or indication of incident. Dealer contacted and will investigate. Provide further information.
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