Clockspring (located in the steering wheel) failure resulted in loss of use of both airbags, the cruise control and the horn
1996 Dodge Caravan acceleration complaints
Page 2 of 5: complaints 11 to 40 of 114, newest first, as owners wrote them.
Failure of this part causes the horn and the cruise control to be inoperable and for the airbag light to stay on all the time. With the number of failures of this part, a recall is necessary. Many people will not fix at the cost of the part and will be driving an unsafe vehicle.
While driving at any speed cruise control will work intermittently. Dealer notified.
First the windshield wipers come on automaticall,ythen the cruise control stops, then the horn stops working, then the airbag light comes on, now the car occasionlly doesn't start unless I adjust the steering column
Airbag light on , no speed control, no horn. Airbag light indicates nonfunctioning restraint system.
Ea 01 007/air bag clockspring:air bag light remains on while driving, also, both horn and cruise control are inoperative. Dealer notified. Feel free to provide any further information.
Failure started as an intermitent illumination of the air bag light. Later noticed that the cruise control did not work. April 10, 2002 horn would not sound when attempting to signal another car backing out of a parking spot. Avoided the car and an damage. Now the air bag light is on constantly. Neither the horn or cruise control work and I assume the air bag is inoperative. The van is going in for the fuel rail recall on april 29 and I will ask about the clockspring at that time.
Srs light stays illuminated while driving. Also, cruise control is inoperable. Please provide additional information.
Devices on steering wheel do not work. Windshield wipers/ cruise control, and horn do not work. Please provide any further information.
Air bag light is on, and horn/ cruise control do not work. Contacted dealer, and dealer is not willing to do anything.
Defective clock spring caused cruise control/ air bag, and horn to malfunction at the same time. Please provide any further information, and vehicle identification number.
Airbag light came on and stayed on, no horn or cruise control. A few days later I read about chrysler minivans being investigated because of faulty clockspring assemblies. After reading that, I called our dealer and asked if there was a recall on it. None! This is definitely a safety issue. No airbag, no horn means dangerous driving conditions. We had to pay to have the part replaced. After reading through 96 complaints about this part on your website, I thought I would add my complaint. Chrysler paid for our new transmission, but we had to pay labor. Also paid for the new elect. For AC knob.
The horn, speed control and airbag are all connected to the steering wheel through the clockspring. At this point, both the horn and airbag are completely disabled and the speed control rarely functions. I've called my local dealer about recalls or courtesy repairs and they state that none are allowed for this problem. Repairs have not yet been made.
Airbag light is on constantly, horn won't blow and cruise control does not work. Dealer has been contacted. Please provide any further information.
Airbag light stays on, horn doesn't work, cruise control doesn't work. I was told by dealer the clock spring needs replacing and that this default could cause the airbags to not deploy in a crash. This is a safety hazard that needs to be recalled by chrysler.
Air bag light stays illuminated while driving. Also, the horn assembly and cruise control are inoperable. Please add further details.
The norn does not work/ cruise control does not work, and air bag light stays on, parking brake light turns on every time you turn the wheel to the left! Windshield wipers come on and off when they please, we have had the transmission replaced at 68,000 miles, we were told that we cannot pass inspection at our military base overseas until this safety feature is fixed!
Ea-01-007; air bag light illuminates on the dashboard. Also, cruise control and horn are inoperable. Consumer has yet to contact dealer. Please provide any further details.
While driving at any speed the air bag light stays on. Horn and cruise control are inoperative. Contacted dealer.
Airbag light remains illuminated on dash. Horn and cruise control are inoperable. Dealer has been contacted. Please provide further details.
Ea-01-007/clockspring caused air bag light to stay illuminated while driving, and horn/ crusie control to be inoperable. Dealer was notified and will replaced clockspring.
While driving airbag light illuminated, causing cruise control and horn to malfunction. *ak possibly a clockspring failure.
While driving air bag light illuminated. This caused cruise control and horn to malfunction. Please provide any further information.
Airbag light on , horn does not work and cruise control does not work. Dealer acts as if this is a new problem and has never heard of it.
Air bag warning light illuminated/ horn and cruise control inoperable/ suspension control arm worn out, and windshield wiper pivots and arms worn out.
01 007; air bag clockspring: air bag light remains on while driving, and horn/ cruise control are non operational. Dealer and manufacturer have been notified. *ak
Dealer diagnosed that the clock spring had failed which in turn caused the failure of an electrical module resulting in disarming the air bag, horn, and cruise control. Total cost to repair was $644.14.
Clock spring failure causes horn and cruise control to stop working and lights airbag light. This is a serious safety issue.same problem as ea01007. Manufacturer is fully aware of the problem, but refuses to cover the repair costs.
Clockspring in steering column failed and my horn and cruise control failed and my airbag light came on. I had the clockspring replaced at a cost of $330.28.
With this out your air bags, horn and cruise control fail to operate.
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