Consumer's vehicle was hit head on by another vehicle at 40 MPH. Only the passenger's side air bag deployed. However, driver's side air bag failed to deploy. Driver sustained bruises to breast and stomach. Recall 04v480000 air bag clock spring was issued. But this vehicle was not included in the recall due to model year.
1997 Dodge Caravan airbags complaints
Page 2 of 6: complaints 11 to 40 of 152, newest first, as owners wrote them.
While driving, the SRS light appeared on the dashboard and remained on. The driver pressed down on the horn, but it failed to work. Please fill in additional information.
The consumer requested reimbursement for recall repairs. The consumer was denied because the repairs were not done the dealer. *nm the A/C was inoperative, the cruise control was inoperative and the ses light. Recall# 04v480000. *sc
The cruise control stopped working. Then the air bag light came on. I later realized that the horn doesn't work. I reported this to the dealer service dept. At a nys inspection visit. The vehicle passed inspection.*ak I have had several incidents where I needed to use the horn, and was unable to. This is a serious safety defect.
Hi my name is [xxx] and I purchased a 1997 dodge caravan for $3,600 and traded in my car which was worth $400 at least that's what the dealer man said. I brought back the caravan the next day to the dealership because I was told they were going to fix some minor problems, including the horn that was not functioning at all . They spent the whole day with the van and didn't do anything to it, then they said to bring it back the next day and told me that the horn was going to get ordered and that it was going to take a while because the part that they needed couldn't be sent via mail because it was considered to be explosive so when I decided to ask for my money back since it had a 30 day warranty they told me that they were going to fix it as soon as possible. I went to pick up my van and when I saw it they put it a different horn and told me that it would pass inspection and that they would replace the part that the van needed if I was willing to pay half on it. In conclusion to this the piece that they need is the clock spring which cost about $ 400 to $ 900 and they said that it was safe to drive the van with the horn that they put in instead of putting a new clock spring. They didn't tell me that once the clock springs breaks down the airbag , cruise control. And the radio wouldn't function properly. I don't think that I should pay for something that I think that they should've taken care of before selling that vehicle. Please help me with this matter I will appreciate if you can help me. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I own a 1997 dodge caravan, with approx 139,000 miles on it. I just read in the birmingham news about the federal safety agency investigating daimler-chrysler's 1998-1999 dodge caravans/chrysler town & countrys/plymouth voyagers. The article states the vans had a defect with the steering wheel/airbag. Mine is doing this exact thing. About a month ago, the airbag warning light came on, and the horn and cruise control quit working. Please include the 1997 model years in the investigation.
Air bag light appeared and remained on the dashboard until the vehicle was shut off. Consumer took the vehicle to garage, and mechanic noticed that the clock spring needed replacement.
Air bags deployed without vehicle being in an accident. Consumer stated the claim was denied by the manufacturer because they felt that the undercarriage was damaged due to a significant impact with the hard surface. A police report was taken. Driver was injured.
The air bag light illuminated, which caused the horn to be inoperative, consumer was informed the clock spring needed to be replaced, there was a recall regarding the issued, however the manufacturer informed the consumer the problems were not related.*jb *jb
Vehicle horn is inoperative and the air bag warning light stayed illuminated on dashboard. *mr *scc
Warning lights malfunctioned, causing brake lights to flash intermittently, and air bag sensor to stays on. *ak the brake light flashed, the engine light and air bag light illuminated and the horn was inoperative. The air bag and horn problem may be the result of a clockspring failure. *ph
The dealership is refusing to honor recall 02v293000 for the air bag clockspring, indicating that there wasn't any recall although the consumer provided the recall letter.
While driving 35 MPH the vehicle was involved in a frontal collision. Upon impact the air bags didn't deploy and the third row seat separated from the track an slid forward. No injuries were reported. *ak
While driving at 35 MPH vehicle was in a frontal collision. None of the frontal air bags deployed upon impact. Driver sustained serious lifetime injuries from impacting the steering wheel.
Windshield wipers come on by themselves all the time, sometimes they stop after a few swipes and sometimes I need to turn the switch on and then off again to make them stop. So far they have worked when I needed them but it may only be a matter of time before complete failure. This should be a recall item, it is very unsafe! (1999) airbag light comes on and stays on nearly all the time now. (jun 2003) sliding door lock doesn't always engage or disengage when using the power locks.
Clock spring replacement / consumer requested reimbursement for repairs. *mr the vehicle was traded to consumer with the airbag light on. Upon diagnosing the problem, the air bag clock spring was broken. *ts. Also the right axle output shaft leaked oil, and the engine light illuminated on the dash board, the dealer replaced the spark plugs.
In january 2003, I received a recall notice from chrysler for the air bag clock spring on my 1997 dodge caravan. The notice said that if I had already had the clock spring replaced ( I had), that I should submit the requested information and they would pay me back. I sent this information on january 12, 2003 to the address on the recall notice. The repair cost $142.22.I heard nothing unti april 4, 2003, when I received a letter asking for the same copies I had submitted in january. I resent them, and have heard nothing since. It has now been six months since I received the original notice from chrysler (reference # 10925018-vr102141-b24) and still have no reimbursement. It appears chrysler has no intention of complying with the information in their recall notice. What should I do?
The vehicle hit a concrete wall, and the driver's air bag failed to deploy.
The vehicles clock spring failed prior to recall notice 02v-293000. The consumer requested reimbursement but only received partial reimbursement. *mr *scc
The vehicle clock spring failed prior to recall notice #b24. The consumer requested reimbursement. *ak
The vehicles airbag light illuminated continuously and the horn was inoperative. The dealer was notified.
Prior to the recall notification, the consumer had paid for the repairs regarding the clock spring, the consumer requested reimbursement. In addition, the dealer replaced engine oil filter. *ak. Also the gas filler door had to be replaced. *jb
The dealer is refused to correct the recall regarding the clock spring , recall #02 v 293 000 until the airbag light remained on constantly.
The dealer refused to correct recall 02 v 293 000 regarding the clock spring. The dealer stated the air bag light had to be on constantly, to correct the recall.
The vehicle was involved in a collision where the consumers vehicle rear ended a pick up truck. Neither driver nor passenger side air bags deployed. No serious injuries were sustained.
Nar 04/01/2003. The consumer had the air bag problem fixed on the vehicle on the vehicle prior to the recall because the vehicle was already exhibiting problems.
Clockspring failed, causing horn/air bag and cruise control to malfunction.
Clock spring failed. Ph
Consumer stated dealer refused to perform recall remedy 02v293000 because air bag warning light was not illuminated at the time consumer brought vehicle to dealership.
Consumer states while driving 50mph hit a deer with front end and neither air bag deployed, causing injuries. Please provide any additional information. Ts
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