Am filing a complaint in regards to reportedly unsafe "gen-3" seatbelts installed as oem equipment in our van. The mfr. Refuses to replace these reportedly defective by design seatbelts, and wants us to pay the cost ($1600.00) to replace these belts. Due to the fact that these belts have failed the industry standard "ball test" I feel that they are unsafe and should be replaced at no cost to us.
1997 Dodge Caravan seat belts complaints
Page 2 of 2: complaints 11 to 22 of 22, newest first, as owners wrote them.
Please make chrysler recall these gen-3 seatbelts before I have to make a claim about a death in my family because of a failed seatbelt problem.
Third row seatbelt on driverside will not pull out. Consumer had not used this seat in the past, never noticed it before. *ak
Rear seat belts got jam inside the spring mechanism that retracts the belts. Cause = the "tar"used at the factory (dodge) for rustproofing got to the inside of the retraction mechanism making totally useless the safety belts.
Airbag light came on and horn stopped working, mechanic stated clock spring assembly needed to be replaced. *ak also consumer was having problem with the radio that has been worked on five times and replaced twice and still doesnot work to consumer's satisfaction, consumer also had brakes replaced, also the tensioner belt on the timing belt, also the water pump broke, also transmission went out.
While putting rear seat belt on seat belt bolt pulled from floorboard. *ak when the consumer purchased the vehicle, the side door had been damaged right where the seat belt was. This vehicle had been at the dealer three times for the same seat belt problem.
All six seatbelts needed to be replaced because seatbelt was wearing out which may cause less protection if involved in a crash. *ak the seat belts were possibly defective.
Once rear left side seat belt was pulled all the way out it would not retract back into the mechanism. Van was brought to the dealership. Whole seat belt was replaced. It took more than two months before the part was available to correct the problem. Please provide any further information.
In vehicle, rear 3rd row passenger side shoulder restraint/seat belt device failed. The failure was that at roof anchor point, the bolt assembly "unscrewed" and fell out when daughter attempted to secure seat belt assembly. There was no injury, but should this bolt be able to do this? There had been no physical contact outside of normal seatbelt use. If a collision had occurred at the time this bolt was failing, the restraint saftey system could have failed causing injury and/or death when it ought not be possible. Please investigate and respond. Vehicle will be taken to chrysler dealer for reinstallation. Also, all other anchors ought be removed and reinstalled to insure no occurrances of same.
I feel this model, caravan se sport, needs alot of upgrades. I feel that this vehicle is not a safe vehicle for families. I believe that dodge is
Consumer's son suffered injuries in a collision when driver fell asleep at wheel. Son's seat belt disconnected from floor anchor while he was belted in it. Son broke back.
The straps on the intergrated child seat were retracting into the seat while the child was in the seat. Owner pushed the release button on the seat, the seat did not release. Owner had to cut the straps in order to free child from pressure on choking. Child was not injured. The dealer has ordered the replacement part for the seat.
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