Consumer pressed the horn there was no sound. Airbag light was on while driving. Took vehicle to the dealer for analysis, and mechanic noticed that the clockspring needed to be replaced due to a worn part.*ak the consumer noticed that the air bag light flickered off and on intermittently then eventually remained on whenever the vehicle was operated. At the same time the horn also failed. The consumer contacted the dealer. The dealer was sure that the problem was with the clockspring but the technician was going to charge the consumer to run the test. The clockspring was recall for the 1996-2000 minivans but not the 1998's. The consumer has not had the vehicle repaired because she believes it should be recall and because she cannot afford the repair.
1998 Dodge Caravan airbags complaints
Page 3 of 4: complaints 41 to 70 of 99, newest first, as owners wrote them.
My 98 dodge caravan had a failed clockspring, which caused the airbag, horn, and cruise control to not function. Chrysler has a recall on a failed clockspring for 96-98 dodge caravans, and clearly states on its website it will reimburse customers for repairs to the clockspring. However, when I brought mine in for repair, and on subsequent phone calls and letters written to chrysler, they indicate that my build date was not included in the recall. They need to expand the build date to later months in 1998, and consequently increase the amount of cars covered in the recall, because there is obviously a problem with the clockspring during my build date. This will cause people to have non-functioning airbags, cruise control, and horns, and unfortunately, may cause lives to be lost. I believe chrysler should also reimburse me the $284.20 I had to pay to get the clockspring repaired, as they indicate on their website they will reimburse customers with 98 caravans for repairs on failed clocksprings. By them not reimbursing me, they are falsely advertising on their website.
While driving at normal speed vehicle was involved in front collision, and neither of the air bags deployed. Dealer notified.
Driver side air bag failure.
Nhts arecall 02-v-293-000: on certain mini vans clockspring assembly may have been winded incorrectly during vehicle assembly process. Consumer has the same problem including horn malfunction. However this vehicle was not recalled due to the VIN.
The consumer noticed the horn on the vehicle was inoperative. The mechanic stated it was due to a faulty clock spring. There was a recall regarding the issue, however the vehicle identification number was not included. *jb the air bag light had come on. *scc
The air bag light illuminated, which caused the horn and cruise control to be inoperative. The vehicle was taken to the dealer who stated the drivers side frontal air bag had to be repaired. *nlm. Also the transmission down shifted hard *ts
The air bag light illuminated. The vehicle was taken to the dealer for repairs. Unfortunately because of the last two numbers in the vehicle identification number, the vehicle was not apart of the recall. *nlm *cb
The air bag light illuminated. The clock spring was replaced by the dealer on 02/21/2002. Please provide details.
The clock spring failed prior to recall notification. The consumer requested reimbursement for the repairs but was denied because all the faulty components were not replaced/repaired at the same time. *ak
The clock spring was broken causing an open circuit which caused the horn, and cruise control to be inoperable. Dealer said VIN not included in recall.
The clock spring failed on the vehicle, there was a recall regarding the issue, however the vehicle identification number was not included in the recall. *ts
The clock spring assembly was replaced. *dt
The airbag sensor malfunctioned causing the light to stay on . Dealer said vehicle not included in recall.
Airbag warning light comes on intermittantly. Vehicle doesnot qualify for recall.
Chrysler not honoring clockspring warrenty for m 1998 dodge chrysler minivan
Prior to recall the clockspring was replaced, however dealer refused to refund consumer, also the transmission was replaced.
Per consumer the dealership brown chrysler dodge jeep;devine tx;830‑665‑6401;has not have the parts for the recall for the air bag clock spring 02 v 293 000 for over a month. Ts
Clockspring failed, causing cruise control/horn, and air bag to malfunction. Please provide any additional information.*jb....
While driving, the air bag senor light came on and stayed on along with the horn being inoperative. Dealership indicated that the clock spring was defective. Please provide more details. Mr
While driving 45mph another car hit consumer's vehicle from behind and air bags did not deploy.
Air bag sensor light came on. Also, horn and cruise control are inoperative.dealer contacted.
Air bag light illuminates when turning on car.
While driving, airbag light stays on, and it can be useless in the event of a crash. Cause unknown. Dealer notified. *ak a faulty coil in the steering wheel caused the air bag light to stay on and the cruise control to fail.
Problem is with a component called a "clock spring connector". It controls not only the air bag deployment system but also controls the cruise control and horn operation. I have been out on the internet and noticed that this is a common problem with all dodge caravans dated from 1994-2000. I have also spoke with numerous repair shops stating that they see this problem at least 2-3 times a week. Thank you for you time and consideration to this matter.
Air bag sensor light came on and stayed on, causing horn and flashers not to work.
Air bag sensor light is showing active on display. This could result in inappropriate airbag deployment or possibly no deployment in an accident.*ak
Ea 01 007/air bag clockspring: air bag light would remain on while driving, and horn/cruise control are inoperative. Dealer contacted. *ak
Air bag light comes on and horn is not working, leading consumer to believe that clock spring material was defective when contacting dealer. Dealer noted the same problem.
Airbag light comes on intermittently. Dealer determined clockspring assembly needed to be replaced. Consumer states that both dealer and daimler chrysler refused to replace the part as a warranty item.(customer care at daimler chrysler had become very belligerant and abusive over the phone) please see reverse side for a continuance of abuse. Consumer is fearing the safety of his family. Wife is main driver, and feels that he should be reimbursed for the expense of the defective part.(after being overcharged for the repair despite having a verbal quote by the service advisor) appel dodge has failed to return consumers calls to settle the discrepancy in payment. The van is showing no indication of airbag/clockspring failure. *ak
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