The air bag light stays on all the time the clock spring was replaced then it happened again. This is a major screw up. It is amazing someone has not been hurt or worse killed. Unlike many others we still had cruise control and the horn. What is it going to take to make chrysler stand up and take control of this situation. Lord knows they got enough of our bail out money to fix all the cars several times over. Please do the right thing and recall your product.
2002 Dodge Caravan airbags complaints
Page 2 of 3: complaints 11 to 40 of 59, newest first, as owners wrote them.
The air bag warning light comes on sporadically in the beginning, then it just stayed on as long as the vehicle is running. I took the car to the dealer and they said the clock spring needed to be replaced. It wasn't under the warranty and was informed no recall. I had to pay $301.00 to fix.
Air bag indicator light, that the air bag will not work.
Vehicle's air bag readiness indicator lamp (air bag light) appears to illuminate during hot/warm weather/intermittent problem. Illuminates to indicate potential air bag system failure.
Tl*the contact owns a 2002 dodge caravan. In 2007, the contact broadsided another vehicle and neither front air bags deployed. There were no injuries, but the vehicle sustained $3,800 worth of damage. A police report was filed and the vehicle was repaired. Prior to the crash, the horn and cruise control failed, and the air bag light flickered and then remained illuminated. There was a recall from 1998 to 2000 regarding the clock spring. The speed and VIN were unknown. The current mileage was 74,000 and failure mileage was 73,000.
I purchased a 2002 dodge caravan in december 2006. The airbag light was illuminated. I twice had to bring it in to get it fixed and was told that the seat belt tensioner was defective, and then that the tensioner was loose. The light came back on several months later and was told there was a short in the wiring harness which had to be replaced. Is this a manufacturing defect?
Air bag warning light comes on as soon as weather temperature exceeds 20 centigrade. . Did this in 2006 and has done again in may 2007. Local dealer said it was a possible sensor problem in front bumper area. Had done nothing as problem disappeared when temperature fell to below 20 centigrade.
The clockspring on my 2002 dodge caravan se has failed, causing the airbag , horn and cruise control to fail. Based on what I've read online, this was a cause for a recall in earlier models up to 2000. This recall should be extended to include models manufactured after the year 2000, as it seems quite prevalent.
Air bag lamp remains on. Diagnosed at dealer as clockspring failure. Cruise control issues as well. Like so many other caravan owners.
Airbag light staying on for 2002 dodge grand caravan with around 64,000 miles. Brought to dodge dealer and told that clock spring needs replacement. Did search on web and found that dodge had a recall for 1996-98 and then again for 1998-2000 for this same complaint. Should extend the recall to 2002 models.
Air bag light intermittently comes on.
Dt*: the contact stated while driving various speeds, the airbag light illuminated. The vehicle was inspected by a dealer, who determined the airbag housing mechanisms needed to be replaced. Afterwards, the problem persisted. The vehicle was returned to the dealer who determined the front airbag clock springs needed to be replaced. After the replacement, the airbag light illuminated again. The vehicle was inspected by a dealer, who determined while the airbag light was illuminated; the airbags were inoperative, and needed to be replaced. The manufacturer was alerted.
Air bag light turned on. Took it to chrysler/dodge dealer to be examined, they found the clockspring assembly needed replacing. Clockspring assembly was replaced for a cost of $250.00.
Air bag light stays on. Dealer states clock spring is defective and chrysler does not deem this to be safety hazard,warranty or recall issue. Therefore will not pay to fix problem. Parts for fix unavailable and repair is expensive.
Air bag light would come on, go off, come on, when driving. Took dodge caravan into dealer service dept. They ran a airbag system diagnosis and determined air bag would not work, they said they had never seen an airbag defect. Dealer called dodge representative and representative denied the request to correct (pay for) this problem. This vehicle has never been in an accident. This should be considered as a serious defect as if an accident would have occurred the airbag would not have worked/inflated.
Dt*: the contact stated while driving 50 MPH on normal road conditions the air bag light illuminated as an alert that air bags sensors were not activated. The vehicle has been taken to the dealership eight times. The contact expressed concern that lemon laws do not apply when the purchase transaction was more than two years old eventhough the vehicle has only 50.000 miles
During normal driving operations the airbag warning light would intermittently come on. Now it comes on at the start of the engine, and does not turn off. It appears that this is the same clockspring problem as was recalled earlier.
The air bag light on my 2002 dodge caravan went on. Then steering wheel started to make clicking noise when turning corners. Then directional indicators would not turn off after making a turn. Finally, I almost got into an accident because my steering wheel locked and I could not turn a corner. I forced it and it did turn. I will not drive this vehicle again. I called a chrysler dealer and they told me it sounds like the clockspring. The mileage on this vehicle is only 33,000 miles. Since it is out of warranty I would have to pay for it because there have not been any recalls for this as of yet. This is the second dodge caravan that I have owned. The first one was recalled for the clockspring also. I know that chrysler has a history of bad clocksprings. Are they waiting for enough accidents to happen? I want chrysler to fix this problem for me, free of charge. This is not an abused vehicle. I take care of everything I own. How can they make such poor parts?
I bought a dodge caravan 2002. Out of nowhere the airbag light comes on when I turn the steering wheel. I took it to a dodge dealership to have it checked but because my caravan didn't fall into the category of that recall it was not taken care of. The person at the service desk did say that many caravans have had that problem. So I called chrysler corporation and they stated that because the car has 80,000+ miles on it they will not do anything because it is out of warranty. Even though the defect was there before. This isn't fair and I think that it should be taken care of by chrysler because they sold the defective van to begin with.
Dt*: the contact stated the air bag light continued to illuminate without previous problems with the air bags. The vehicle has not been seen by a dealer or repair shop. *ak updated 2/16/2006 -
Air bag light remained on all the time. Brought van to dealer knowing that their had been large recalls of vans with airbag problems in the past. The clockspring needed to be replaced. Company claimed that there was no recall for 2002 models. This seems to be an ongoing problem for dodge and should be covered by them. Also not covered under the warranty. Also problems with the rear windshield wiper motor breaking.
Airbag malfunction warning light illuminated.
I have 2002 dodge caravan and have had to replace the airbag sensors for both the passenger and driver bags since the summer of 2005. Each failed at a separate time. I have a service contract on the vehicle (roughly 50,000 miles) but had to pay the deductible.
Horn suddenly stopped working. Dealer stated clock spring needed to be replaced. This seems to be a incident that happens frequently. I have searched on-line and it appears to be an often occurring problem.
The airbag warning light has come on repeatedly for the past 8 months. The dodge service dept was initially unable to determine the cause. They have now determined that the steering wheel clockspring has malfunctioned and must be replaced.
2002 dodge grand caravan air bag light illuminated on the dashboard for two days.***no answer required***. *mr six months after the vehicle was purchased a faulty clockspring caused the air bag light to illuminate.
Consumer received third recall notice for 2002 dodge caravan. The air bag light illuminates on the dash on and off, and there are problems with the transmission.***no answer required***. *mr the check engine light also illuminated.
Dt: the consumer's vehicle hit a semi trailer at about 20 MPH and the frontal airbags did not deploy. The driver tried to brake, and the impact was in the front of the vehicle. The bumper was moved back 8 inches, the transmission, the cooler and radiator were bent over the motor. Consumer has filed a complaint with chrysler, and they sent an investigator to see the damage and take pictures. The van was totaled. There was 1 injury, the injury would not had been as bad if the airbags would have deployed. The passenger suffered internal injuries, bleeding, and bruising due to seat belt failure.
Driver's side airbag light stayed on. Dealer made a diagnostic check and concluded that the airbag system in the car would be inoperable unless the airbag was replaced at a cost of $900.00. When I protested I was informed that the manufacturer would pay for the airbag, but not the labor, $400.00. Since this was a clear violation of vehicle safety on a 3 year old car, it would appear to be recognized by the manufacturer as such, then I appeal for a recall on the grounds of manufacturer's negligence.
Air bag light flashed while driving. Dealer fixed problem by replacing clock spring. This problem occurred twice around 5,000 and 40,600 miles. This is a recall for older model year, but not 2002 model year.
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