Complaint received via e-mail. We had the power steering pump changed four times. On 7/22/03, we brought the van into westway dodge because it made a loud noise when turning. They conducted technical service bulletin 19-006-02 and installed a longer power steering hose. On 7/31/2003, we again brought it in to westway, because the power steering pump was making a moaning sound. They diagnosed it as low pressure output, and replaced the power steering pump. On september . 15, 2003 we brought it in for the power steering coolant line recall. After that time, the dealer advised us that it was still making noise, we experienced continued noise. At times, it was difficult to turn. November 26, 2004, we took our van to dealer for upper power steering pump recall. We brought it to mack massey dodge at 950 crockett, el paso, tx 79922 for recall repairs. They also replaced the pump and test drove the vehicle. Also, found the power steering pump was leaking, and it needed to be replaced.*ak.....power steering pump wa schanged four times, three of thos etimes was during recalls. Despite the repairs the power steering pump continued to be noisy, and steering wheel, at times, is difficult to turn.
2002 Dodge Caravan brakes complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
While driving at 55 MPH a loud clanking noise was heard coming from the passenger side wheel. The steering wheel shook violently. Consumer was able to maintain control of the vehicle and drove it to the dealer for inspection. Mechanic replaced the pads and both frontal rotors, but the problem still existed.
This is the 3rd time in 20 months that I have taken my 2002 dodge caravan ex in to the dealer for service. The ABS light comes on and stays on. The dealer claims the problem is due to the ABS sensors failing.
I own a 2002 dodge caravan se 3.3 liter engine. Since I have had this vehicle,(bought in august 2003) I have had to buy new tires, had to have the tires rotated & balanced 4 times and because of the popping noise have to have the sway bar bushings replaced and have a new rotor and brakes replaced. The vibration due to the brakes wearing and rotors is unreal and know I am not the only person having the brake and rotor problem. There has been only 15,000 miles put on these brakes and are having to have them replaced again. Something is not right and this needs to be checked into. Thank you.
Puncture in gasoline tank and defective bearing in alternator.*mr *cb the brakes were in need of replacement as well.
Consumer stated rotors had uneven wear. The dealer insisted the wear was normal. *ak there was an accident as a result of brake failure. One dealership stated the brake system locked which caused severe pressure on the rotors which caused them to break down. *ph
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