2011 Dodge Challenger: loss of power steering

Filed Jan 19, 2020 · Engine · 170,000 miles · TX

Was driving down a busy intersection when car lost power and then stopped shut off steering was then hard and difficult to turn on a major intersection and then I was unable to move the vehicle vehicle the steering was very difficultly will crank but will not start because the alternator gave up died I then called the dealership they said they would fix it I just had to take it over there I had to tow it over there then as I got it there they said the vehicle wouldn't turn on I told him it was because the alternator was no good and it shut off and the story behind it they didn't say that they would charge me and they've had it since thursday today is now sunday they said they cannot work on it until they know for sure that is the alternator I know it is I had it checked before the alternator had went out

Filed Jun 12, 2017 · Steering · 29,000 miles · MS

Steering got very hard when making turns and vibrations in floor on passenger side.

Filed Aug 20, 2016 · Brakes, Electrical · 36,000 miles · PA

The electrical system on this vehicle shuts the vehicle down when the battery isn"t strong enough to support the computer. This happens while driving. Causing loss of steering and control of the vehicle. The traction control shuts off and because the engine shuts down the power steering is gone and the power brakes . This happened to me coming around a sharp corner of an off ramp. I lost all control of the vehicle and almost went off the road. I called the service dept. Of my dealership and they told me this is common when the battery charge isn't powerful enough to sustain the computer. But there are no warning signals or anything within the car to tell you the battery is low. I did a system check when I pulled over and the system said "ok". I feel this is a serious safety issue. Some one can seriously be hurt or killed.

Filed Nov 6, 2014 · Electrical · 48,000 miles · MD

I was driving at approximately 40 MPH and had to slow down for traffic. As I did, many of the dash lights came on include electronic stability and brake. They went on and off as a I slowed and then speeded up so that I could pull of the road. As I tried to pull off the car just died and I lost steering control. I coasted into a side parking lot and couldn't go any further. Towed to dealership and was told it's the alternator. So there is a recall on the alternator coming in three weeks. But in the meantime I have to shell out $1,200 for an alternator and new battery and hope that chrysler fixes this [xxx] up and decides to bother issuing me a refund. And then once the recall - that everyone has known is coming for two months - finally does come out, I have to have the [xxx] thing replaced again. And hope that in the meantime, chrysler actually figures out how to fix the problem - which it says it doesn't currently know how to do. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Oct 21, 2014 · Electrical, Engine · 65,000 miles · MS

I own a 2011 dodge challenger that was purchased brand new off the show room floor in the latter part of 2011. I was leaving work on this sunday and pulled out of the parking lot to merge into traffic. Within five or ten minutes of having pulled off my car began a complete shut down. The windows wouldn't go up or down. The power steering went out. The radio and lights all went black. Also the car cut off completely while I was driving!!!! I nearly caused a major accident in the middle of a busy intersection. Luckily the surrounding drivers were paying attention and did not hit me. Im mortified with this experience. My car is only three years old and I'm currently paying a nearly $600 note on it. It's so unacceptable and to make matters worse, when I contacted dodge, the only recourse they advised was to contact the dealer and have the repairs done and apply for reimbursement whenever the recall is announced. When I asked if they would be willing to have a dealer come pick up the car as it is currently inoperable, they said that the towing fees would be my responsibility as well & probably would not be reimbursed. The customer service reps both times I called were of little or no help at all and seemed genuinely unconcerned that my vehicle cut off while I was driving!!! My call to the dealership was the same. I have had all maintenance for my vehicle performed at the dodge dealership from oil changes to tire replacement. I've been a loyal customer & even done referrals for the dealership. This is by far the worst experience I've had with any car company and I am so disappointed. I will never purchase anything else from the chrysler brand. I noticed the recall even includes the cars they are currently selling on the lots (2014 models) so please beware and warn anyone you know to stay away from chrysler & its products. They don't care about you or your safety.

Filed Jul 10, 2014 · Brakes, Driver assistance · 63,000 miles · TX

On may 30th I was heading home after a log days work when I noticed that the battery light had turned on, thinking it was just the battery needing to be recharged I kept driving. Minutes after the check engine(mil), brake (parking brake?), ABS, esp bas, traction control lights came on and guess what happens next!? I lose my ability to steer and brake my vehicle going 60 on the highway! Luckily I lived 8min away from my place at the time and managed to get to my home with no power steering on braking ability! So I went to autozone and bought myself a battery because it was tested as a bad battery it was installed on my car & it turned on as normal, until I actually drove my car to school the following morning, set it on park & smoke started coming out of my alternator. Knowing how much a alternator for my car costs I saved enough money to buy a aftermarket alternator so I went to autozone to buy one and the gentlemen told me that it gives him the option to order one but when he does they don't have any because since the car is new the only I could get is the manufactured alternator which they sell for $545 and are on back order!? Really dodge really? It took me a month to set aside money for what I thought I could buy a alternator and come to find out you're the only ones that sell it, shame on you guys! I'm father a hard worker and a student at uti and you guys don't allow anyone to sell your alternators. Doesn't make any sense being that you're on back order. This could've ended way worse when I was on the highway. If you're reading this and have the same problem, please submit a complaint as they will eventually see a trend about this and hopefully recall these bad alternators that denso manufactures.

Filed Oct 2, 2013 · Steering · 41,000 miles · CA

Tl* the contact owns a 2011 dodge challenger. The contact stated that while driving 30 MPH, the panel lights illuminated intermently, the power steering failed and the vehicle stalled. The vehicle was towed to the dealer. The vehicle was not repaired and the manufacturer was notified. The VIN was not available. The approximate failure mileage was 41,000.