Failed inspection due to lower ball joints needed to be replaced for the second time. 35,661 miles to date 17,819 miles on when upper and lower ball joints were replaced the first time. Rothrock motors where I purchased it would not give me any satisfaction so I went to brown daub dodge. They replaced them the first time. (07/31/01). This time on 07/28/05 I called rothrock left a message and no one ever called me back so I called brown daub and they set up an appointment to look at them. They could not replace them this time and I was charged $546.41 and told to contact chrysler to recoup my money. I will have to replace the upper ball joints next year for inspection, they barely passed.
1998 Dodge Durango suspension complaints
Page 3 of 19: complaints 41 to 70 of 540, newest first, as owners wrote them.
Dt: contact stated both lower ball joints were replaced twice on vehicle. Also, both front tires had to be replaced twice. The service dealer stated the tires needed replacement due to the failure of the ball joints. The first replacement occurred when the vehicle's mileage was at 27,280. The second replacement occurred at 43,908 miles. Consumer stated front end was making a squeaking noise and was driving differently. Consumer contacted manufacturer, and was sending the service receipts. There was a recall on different model year for this specific component, but consumer's vehicle was not included in the recall campaign due to VIN. Consumer did not have the complete address for the dealership where the vehicle was purchased.*ak repair receipts attached for ball joints. Windshield sprayer sprays one side. Connector repalced. Front brake pads and rotors machined.
Dt: the contact owns a 1998 dodge durango. Vehicle has defective front ball joints. The vehicle was very unstable each time the brakes were applied. The mechanic encouraged him to let the federal safety agency know about this problem. The problem has gotten worse.
Dt: contact owned a 1998, dodge, durango. There was recall o4v596000 concerning the upper ball joint. This recall was only for 2000-2003 models. Contact also had a problem with lower ball joints.
Dt: contact had to get the upper ball joints replaced with only 67,000 miles. On it. Dealer said they were not responsible, and not enough complaints were received on that particular year to warrant a recall.
Dt: owner complained about several vehicle problems. . On all four windows the regulator has had to be replaced more than once. Driver's side having to be replaced the most. Also, lower ball joints / left upper ball joint, and steering column has been replaced twice in less than one year time. Currently the upper right ball joint had to be replaced. These has been ongoing issues with this vehicle since consumer owned it. Consumer dealt with dealership and manufacturer, but chrysler refused to help since there was no recall. Chrysler was very rude and hung up on the consumer.
Dt: the consumer owns a 1998 dodge durango. He states that his upper ball joints are about to break because his wheels are leaning.
Upper ball joint failure / axle seal leaks
Perhaps this is not the properly mechanism for my inquiry; if so, I apologize. I am the owner of a 1998 dodge durango, on which I have had to replace the (expensive!) upper ball joints twice! My question to the federal safety agency is simply, "why were the 1998 and 1999 model years excluded from the ball joint safety notice you issued previously (#04v596000)? My experience tells me that the ball joint design on my 1998 model year durango is also defective -- why is it not covered under the recall?
A premature wearout and near seperation of the front ball joints. Upper and lower joints had to be replaced at 35,000 miles. These are the same ball joints involved in 2000-2002 vehicles. I have no clue why model year 1998 was not included.
(1)both front ball joints were making popping noises everytime we drove over a bump or jolt in the road. (2)the both were bad and needed replacing, thankfully before they created an accident. (3)both ball joints were replaced and the vehicle realigned.
Upper ball joint on our 1998 durango are bad. This is a very well know issue for the durangos. Has already been a recalled, which included 2000 and above durangos. The recall should be extended to cover 1998 and 1999 durangos. This issue can cause wrecks and even deaths. Please help keep people safe.
Both front wheel bearings and front axle have been replaced. The upper and lower ball joints are shot and will be replaced.
1998-1999 dodge durango owners are you mad !! I am ! Why were we left out of the daimler-chrystler ball joint recall ? According to my mechanic it is the same part as used in the 2000-2005. Mine are rusted through and were almost broken. *ak when I took my SUV to the shop. Now it is going to cost me $1000 to fix it. Don't we deserve the same rights of consumer protection as the 2000-2005 owners. I called the terry wiseman's deealship of robinson,illinois. At first the service dept. Put me on hold for 15 mins. I hung up and called again and gave the receptionist my phone number, info, and ask for them to call me with an estimate. I recieved no call. I called again the next day the receptionist put me through to barry in the service department. He took my info. About 9:00 am called back at 11:00 am to ask if it was a 4x4 that was three days ago still no estimate or phone call. So I got an estimate from my mechanic. Please check out these sites and complain about the refusal to repair are 1998-1999 dodge durango ball joints: www.lawyerandsettlements.com/case/daimler2 www.daimlerchrysler.com or email: [email protected] let them know we want to be reemburse for the cost of repairing daimler-chrysler's mistake !!
Upper and lower ball joints had to be replaced due to wear.*ak the consumer believes this vehicle should be included in the recall and request reimbursement. Three of the four power window motors have been replaced because they burned out.
I won a 1998 dodge durango 4x4. I recently had to replace the brakes on my durango. I had one of the pads on the passenger side break loose from the shoe. I had to replace the rotors as well. Costing me $435. The mechanic doing the work wanted to know if I had replaced the rear brakes recently. I informed him that I had not. The front and rear were replace at the same time maybe a year earlier. He said there was next to no wear on my rear brakes. Sincfe having my brakes replaced there is this awful grinding sound in the front of the vehicle. I took it back to the mechaninc and he said all 4 ball joints, upper and lower, needed to be replaced at a cost of $1400. Parts and labor. I know dodge recalled the 2000-2003, but this is rediculous. I have not read alot of complaints about the 2000-2003, I've read more about the 98-99. Also my brakes have failed to engage twice and they locked up on me once on dry pavement.
Consumer was in an accident. Found that the ball joints were bad. Recall 04v596000 was issued concerning ball joint wear.
Consumer left front tire locked while driving the vehicle. Consumer took vehicle to the dealer , and it was discovered that upper ball joints were defective, and were being repaired.
Both upper ball joints had to be replaced due to wear.*ak upper and lower control arms as well as the inner tie rods were worn and were replaced.
Consumer's vehicle experienced same problem as mentioned in recall 04v596000 concerning ball joint wear. *ak recall campaign
All 4 ball joints on the vehicle were close to failing at 72,310 miles. Plus, an inner tie rod was bad and the right wheel bearing. This caused the steering to be very loose and it became hard to control.
The consumeris experiencing problems with the ball joints. The consumer is having to replace then every 10,000 mi. Also, the tie rod ends also vibrate and the owner had to replace them, as well. Provide further details. *jb
The vehicle was taken to the dealer for an alignment, and mechanic determined that the lower ball joints needed to be replaced due to defective parts. *ak manufacturer notified.
While driving at 35 MPH a grinding/popping noise came from the front left end of the vehicle. Consumer pulled over to inspect the noise, and noticed the left front tire had came off. The tire was turned outward and hanging. Vehicle was towed to the dealership, who indicated that a bearing was needed. Also, both upper and lower ball joints were defective, and needed to be replaced. *ak
Replaced upper ball joints again,first was on 7/7/03 39,414 miles on my 1998 dodge durango,now again 3/25/04 45,452 miles 1st time was under warranty ,now out of warranty it cost me 853.23 will I have to have them replaced again @6k miles, we were never told there may be a defect and to be cautious. *ak the consumer doesn't understand why his vehicle is being omitted from the ball joint recall.
Knocking in the front of the vehicle causing the truck to become out of alignment. I brought it in to have it checked and they said that I need to have the ball joints to be replaced and that there was a recall on this vehicle for this exact situation. I brought it to alexander dodge in franklin, tn and they said that the defect does not apply to my vehicle because of the year, which I find it hard to believe that the recall only applies to 1999 and after when my vehicle is a 98 and I find it hatrd to believe that the same problem did not occur to a vehicle made the previous year unless they had changed manufacturers in between.
Relating to the federal safety agency action number : ea03023: I own a 1998 durango with the exact same conditions. I have spent $1000 to fix one side of the front end (hub assembly, ball joints, control arms, tie rod ends - it all had to be replaced) and need to come up with another $1000 to fix everything on the other side. Why is the recall only for 2000-2003 model years? The problem is reported for model years 98 and 99 - my search on the federal safety agency website was for 1998 model year issues and this issue is listed as a problem for 1998, although most complaints seem to come from my 2000-2003 owners, that's not a reason to not fix the same exact problem that affects my model year.
The consumers 1998 durango needed both front and rear upper and lower ball joint replacement . *bf the consumer experienced a spin out accident due to front end instability and bad tie rod ends. The consumer suggested that the front tires wore out in one year.
The consumer experienced a ball joint problem. The consumer contacted the manufacturer, and was told that only the 2000 through 2003 vehicles were being recalled. *ak the right passenger right side lower and upper ball joints were extremely loose, more than the left side. *sc
While driving 55 MPH vehicle jerked and vibrated uncontrollably. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic determined that both frontal upper and lower ball joints needed to be replaced, and replaced it. However, the problem recurred, and the upper and lower ball joints were replaced again. *ak
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