1e 03 029/front suspension/upper ball joint failure: while driving 60-65 MPH, the vehicle wandered across the road. The dealer informed the consumer that both front upper ball joints needed to replaced. *ak the ball joints were worn to the point they were about to come apart.
1999 Dodge Durango suspension complaints
Page 15 of 38: complaints 401 to 430 of 1,102, newest first, as owners wrote them.
Consumer stated that the ball joints were defective. Upper ball joints wore out prematurely.
We had the truck checked out prier to purchase in nov. Of 2003 and were told it needed ball joints. The dealership had the ball joints replaced. At this time the truck had 51k miles on it. Sept of 2004 I took the truck in to have the brakes checked due to shaking and they informed me that the ball joints were out of tolerance and needed to be replaced. I had the lowers replaced again at 59000 miles.
Annual state safety inspection found ball joint failue for the second time. All were replaced in september 2002 at customer cost. October 2004 replaced left side upper ball joint at warrenty. Have found no recall or service bul. To date. Safety issue!
While driving at any speed vehicle made a popping noise, and steering became difficult. Vehicle was taken to the dealer for inspection, and mechanic determined that the entire front and lower ball joints needed to be replaced. *ak the dealer reported the vehicle was unsafe to drive. The consumer was not able to get a loaner vehicle until the repairs were made.
Today I sent the following email to subaru of america concerning the investigation of ABS defect in wrx vehicles. I have experienced the problem on numerous occasions, and on no occasion was I driving in an "aggressive" manner or "hard' braking. Nor was my previous complaint to the federal safety agency a "parroting" of someone else's problem from the impreza website, as subaru has accused. The ABS is overly sensitive to bumpy surfaces and is a safety risk, period. My email to subaru of america: I have just reviewed soa's letter dated 9/10/04 to the federal safety agency re your investigation of alleged ABS problems in wrx's. I am dismayed by soa's inability to document, and refusal to acknowledge, the ABS problem. I am insulted that subaru blames the problem on "aggressive driving patterns." the problem regularly occurs at one point in my daily urban commute when I brake for a traffic light over a bumpy surface. I am using only 15% of the braking capability at 20 MPH when the ABS fault occurs-- hardly "aggressive" or "hard" braking, and hardly a situation that only aggressive performance drivers would encounter. When it occurs, there is a sudden, dramatic reduction in deceleration. Deceleration is no longer proportional to pedal pressure, and increased pressure is ineffective while the ABS is "confused" by the bumpy surface. Several times I have had scary moments when the drop in deceleration has resulted in nearly rear-ending the vehicle in front of me. I am very puzzled why an event, that for me is so predictable and repeatable, has escaped your analysis. I further take offense to the claim in your letter that many of the complaints to the federal safety agency were dishonest repetitions of problems a few had described on an owners website. Nice try, but I can attest to the validity of the problem in my car, having experienced it dozens of times. Discussion on the website has informed owners of the problem and may have prevented some accidents, something I cannot say for subaru! Charles f. Visser.
The upper ball joints malfunctioned. As a result, when driving 35-55 MPH front end shook. *ak
While driving 20 MPH the front driver side tie rod broke without warning. As a result the driver lost control off the vehicle momentarily, however was able to gain control and pulled off the road. *jb in addition to the broken tie rod all four ball joints were excessively worn and had to be replaced. The consumer contacted the manufacturer customer service line and was told that the problems his vehicle was having was not currently recall. The consumer was also told that his repair cost could not be reimbursed because they were made at a non dodge dealer.
During a routine inspection the consumer was informed that the front ball joints were loose. The dealership was notified, but did not resolve the problem. *ak the vehicle would also die while in motion.
Pe 03 032/front suspension: upper ball joint failure. Consumer was concerned about the front tires that were experiencing excessive wear, and a crunching noise could be heard while driving. Vehicle was taken to the dealer, who informed consumer that front ball joints needed to be replaced. *ak the consumer stated that all 4 ball joints are bad. Consumer stated that she is on her third set of front tires and only has 81,000 miles on the vehicle.
While driving in inclement weather, the windshield wipers came on an went off their own. The consumer took the vehicle to the dealer for inspection and the consumer informed the mechanic that this vehicle was on recall for the windshield wiper motor. The mechanic stated that this vehicle was not on recall. The consumer had to pay for repairs. *ak the consumer replaced the upper and lower ball joints. Tc
I was driving my durango on a 2 lane road and went around a corner when I heard a loud pop and my steering center changed. Took it to the dealer who realigned it and sent me on my way. I have had poping noises coming from the front end for quite a while, and have reported it my dealer who was "unable to replicate the problem".
The under carriage of the vehicle made noises. The mechanic discovered the upper ball joints had worn out prematurely and needed to be replaced. *jb the u-joint in the drive shaft were also replaced.
The vehicle failed the state inspection because both upper and lower ball joints had worn out prematurely. *ak
My wife and I own a 1999 dodge durango and have been told by a dodge dealership and a goodyear service center that the front upper and lower ball joints need replacing. The vehicle has approximately 64,000 miles. *ak the dealership offered $50.00 off the total price (approx. $800) when I told them I knew of reported problems and thought that replacement of these parts at 60,000 miles seemed premature. Please advise. David swanson
Took my 1999 dodge durango in for maryland state inspection and was told my ball joints were bad (51,000 miles). I have heard there are problems with this specific area. Can you help.
1999 dodge durango. Multiple problems with vehicle. 6,000 miles freeze plug; 48,691 tie rod end outer, serpentine belt; 63,851 transmission speed sensor; 66,002 miles ball joints front upper; 68,175 miles ball joints lower.*ak consumer paid out-of-pocket for each incident. I had extended insurance that was paid for when truck was bought, but was not given any information about it. Never recieved any info from fedelity insurance about extended insurance. During investigation, by myself, to report incidents to daimler chrysler discovered on bill of sale that extended insurance had been paid for. Contacted daimler chrysler and fidelity insurance. Daimler chrysler reimbursed for parts of tie rods & upper ball joints; they refused to pay for anything else and claimed it was due to consumer's failure to maintain vehicle. Fidelity insurance would only refund up to a year from initial report of 08/04/04. Refused to reimburse for anything before. Submitted all documentation to fidelity, but have yet to recieve any reimbursement. Final incident on 09/04/04 has not yet been addressed by daimler chrysler nor fidelity insurance. Truck has had multiple incidents of needing service -- all of which should not have to be replaced under 68,000 miles. Dodge refuses to take responsabilty of defective parts and vehicle. I have read multiple incident on-line of other durango owners and mine is minor compaired to some. Everyone has had to replace ball joint, but multiple people have had to replace transmittions a number of time. I am stuck with a defective vehicle that if not gotten rid of will cost me thousands of dollars. My truck is paid off as of 10/2004, extended insurance is up at 72,000 miles. I am unable to afford buying another car that is appropriate to my family situation.
Vehicle was squeaking when hitting bumps. Consumer took the vehicle to dealer, and was told that water has seeped into the rubber boot and into the ball joints, causing them to rust. There was no lubrication and the ball joints were loose.
A continious knocking noise everytime we turned any kind of a corner, took the durango in and was told that the upper ball joints on both sides needed replaced asap!! The mechanic advised us not to drive it until it was repaired. We only had 39700 miles on a 1999 durango.. Miles seemed very low for such a repair.
Drove vehicle at 30 MPH, driver's side tire started "shuttering", after approximately 1/2 mile the ball joins went bad, causing the knuckle to rub on the tire, blowing out the tire and destroying all of the components. The lower ball joints were replaced in 2002. 2nd complaint: vehicle "turns off" when driving at approximately 30 MPH. Then forced to stop the vehicle and restart without any other problem. Fuel filter and other controls have been checked and cleared. Technitians believed it was the computer. 3rd complaint: rear brake problem. Rear brakes have unexpectedly stopped and froze. Technitian was unable to locate direct problem with braking system.
Consumer jacked up the vehicle for a brake repairs. Consumer noticed that the passenger side upper and lower ball joints were loose. Consumer contacted the dealer to make an appointment for inspection and repair.
Both front lower ball joints needed to be replaced due to wear during a service inspection. *ak *sc
My 1999 dodge durango has been diagnosed with failed ball joints and tie rods. After investigating, I have found that this is a pervasive issue with these vehicles and should be rectified with a recall. This is a dangerous situation and has, from the descriptions I have read, come close to causing serious harm.
While driving 50 MPH, the vehicle vibrated uncontrollably. The consumer was able to maintain control of the vehicle and drove it to a tire shop for inspection. The mechanic informed the consumer that the upper and lower ball joint were worn out and needed to be replaced. Please provide further details.
Lower left and right ball joint failure and leaking front shocks at 51,000 miles.
While driving 70 MPH, the front passenger side wheel began to produce a loud "knocking" noise. When the driver pulled over he noticed there was smoke coming from the wheel bearing. The dealer states the front upper ball joint had failed. Please provide additional information.
Replaced upper and lower ball joints on both sides and replaced hub bearings on both sides on are 1999 dodge durango. Our durango had 66,500 miles on it at the time we replaced the parts.
The consumer had the vehicle inspected by a technician who determined that the upper and lower ball joints needed to be replaced. *ak *sc
While driving, a loud noise was heard from the front. Consumer drove the vehicle to the dealer for inspection, and mechanic determined that both front upper and lower ball joints needed to be replaced due to corrosion. *ak while rotating his tire the consumer checked the ball joints and noticed that the upper and lower ones were extremely loose. The consumer believes this was cause by lack of grease because there are no grease fittings.
Inner and outer tie rods both sides need to be replaced. Upper and lower ball joints need to be replaced. Tires prematurely worn due to front end falling apart. "dodge dealer says vehicle could loose control or wheel fall off if not replaced. Dodge dealer also said should be a factory recall due to safety and number of complaints but said too expensive to move on without being ordered to correct issues." $1,951.00 not including cost of tires.
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