While driving at any speed consumer noticed vehicle was swaying. Vehicle was serviced, and technician determined front ball joints wore out.
1999 Dodge Durango suspension complaints
Page 24 of 38: complaints 671 to 700 of 1,102, newest first, as owners wrote them.
The bearings on the right and left front of the vehicle failed as a result of an unknown banging noise. The consumer was told that the vehicle needed an alignment. The alignment didn't change the condition of the truck and the consumer was told not to drive the truck no more than 5 miles an hour.
I reported to daimler chrysler motors corporation that I had new tires installed on my 1999 dodge durango and also had the service tech inspect the upper and lower ball joints, to make sure they were in good condition, since I had seen a report on tv that these were becoming a problem on this type vehicle. The service tech confirmed that both upper and lower front ball joints were very loose. I immediately called the local dealer to see if dodge was going to make the repair. He said no, this is a job that will require approx $600. To complete. I am reporting this to your office , to make record that I have this problem and when it was reported to dodge, which I sent a complaint via email to them as well. I have had regular oil changes and lubrication on this vehicle and can present documentation as well. This problem should not be happening.. I have never , ever had to repair front ball joints on any vehicle I have ever owned.. I expect this repair to made my dodge and an upgrade to the ball joints to fix the problem to my vehicle .. Although my durango is drivable at this point. Thank you I would appreciate any help you can give me to help me get this taken care of.
While driving approximately 45 MPH, the left front wheel collapsed, and caused the vehicle to hit another vehicle. *ak *sc
I took the car in to get new tires and have steering checked out. Found a problem with the ball joints.
Purchased my 1999 dodge durango in july 1999. This vehicle has always been serviced at the local dodge dealership in little rock at the service intervals that chrysler recommends in their service manual. I started having problems with my durango at 51,492 miles with the check engine light coming on. I immediately took it in for service. The service dept. Told me that the vehicle's computer said I had a blown head gasket along with #7 injector being bad. So a new platinum gasket, #7 injector and injector service was done at a cost to me of $814.72. At 52,085 miles the check engine light came on again. Again into the dodge service dept. Only to find out that now the engine computer is bad (pcm213) and will be replaced under dodge's 80,000 mile warranty. My thinking at this point was that if the computer was giving out false information at 51,492 miles then perhaps my $814.72 bill for a new platinum gasket wasn't justified. Of course, the service dept. Assured me that these repairs were indeed necessary at the time. At 53,628 miles I grew concerned about upper/lower ball joints being bad on my durango after watching a cbs news report. As I was planning a cross country trip for the holidays, I had the service dept. Evaluate the balls joints before I left, and sure enough, my durango needed upper and lower ball joints and a right tie rod. Because this problem can be so dangerous I was instructed not to drive the vehicle and had to take alternate transportation on my trip. New parts were ordered and the dodge service dept. Replaced the upper and lower ball joints on both sides and a right tie rod arm at a cost to me of $952.10 plus a $57.82 diagnostic test to tell us these parts were bad in the first place. I feel that my vehicle is unreliable and not one that I can depend on in the future. These are safety defects that chrysler should have fixed at no cost to me. I cannot afford to repair this vehicle anymore.
We have several complaints about our 1999 dodge durango. We have had the PCM go in 2003, luckily my wife did research and found out there was a recall and it was covered. The front suspension ball joints are blown and now our dealership has informed us that we need to spend $5100.00 to repair the engine due to the oil pump is blown. The engine will seize if my wife attempts to drive the durango. There just seems to be a common thread here since most of the complaints I have read about are the same complaints we have.
Consumer complained about front end suspension problems, including ball joints. *ak (upper and lower ball joints) *sc the consumer stated the ball joints were replaced at 33,000 and needs to replaced again at 59,000.
When driving, braking or going over bumps, the ball joints would make a popping noise. *ak *sc
The driver had problems steering the vehicle. The vehicle was taken to a tire dealer and the technician found the upper and lower ball joints were worn. The dealer replaced them. *nm *sc
I had to replace all ball joints on a 1999 durango that had only 73,000. Miles on it. The mechanic said he sees this frequently on durangos. He thought there was a problem because this usually does not happen at such low mileage. Th hub and the bearing one one side had to be replced also. The mechanic said the wheel possibly could have come off had I not spotted the problem and had it fixed. I have heard of many complaints similiar to this, so I decided to let you know about it.
Upper and lower ball joints, upper arm, right inner tie rod, and all sway bar bushings had to be replaced due to excessive wear at 56,880 miles. Cost was over $1400.00. The squeaking noise indicating the problem with the ball joints had been noted since 30,000 miles but the dealer's service department was unable to determine the problem at the time so the durango was out of warranty at the time of repair.
While traveling at unknown speed consumer saw vehicle pulling to the right. Dealership serviced vehicle, and notice front suspension was worn out.
During a vehicle state inspection mechanic found the upper and lower ball joints were wornout. Also the transfer case was not shifting properly.
I heard a squeaking type noise in the front end of my car when going over little bumps or dips in the road. Took to dealer and was told control arm needed adjusting. A few months later took it back for same thing. Told nothing was wrong. Noise kept getting worse, saw report on cbs evening news regarding problem with ball joints/control arm and severity of same. Took to mechanic and was told both sides needed complete replacing they were completely warn out and there was no way they could have been greased to keep up maintenance and I was very lucky that I did not lose control of my car due to this problem.
After seeing the news articles on tv, we had the ball joints on our durango checked and we were told that all four needed to be replaced. We did not want to have an accident and be one of the fatalities due to this very dangerous situation. We went ahead and replaced them in hopes that there will be a recall. We request that you do a recall. Also, the back latch rattles very loudly and we cannot make it stop.
Bought this vehicle with 44,490 mi, check engine light came on within one mile of the dealers lot. It was fixed at no cost to me, but it came on three more times on different days. Now there is some kind of noise in the rear end or brakes, not all the time though. The front tires were bad, but had good tread, those are my expense according to the dealer. I have to live with it, but I made a bad mistake buying this vehicle. The dealer did not tell me that these vehicles were under investgation by the federal safety agency
We just had the right hub bearing changed in may 2003. Now the same bearing is bad again and the tie rod ends are going bad and the upper and lower ball joints (these problems are on both the left and right side) it just seems to me that this is an awful lot of problems for a truck that is only 4 yrs old. The extended warrenty I bought on it doesn't cover any thing but the hub bearings. We bought this because we needed a family size vehichle, now I'm afraid to put my kids in it.
Upper ball joint on right side, very loose didn't pass state inspection... I had just heard of a new media report no more than a week ago regarding a problem of ball joints snaping. I can't get any imformation from recall center or dealerships... Thank you
Excessive wear on the upper and lower control arm bushings and ball joints on the front suspension
The vehicle failed inspection due to faulty upper and lower ball joints. The upper and lower ball joints and the inner tie rods had to be replaced. Please provide any additional information..
The consumer complained about ball joint problems. The consumer had both lower and upper ball joints replaced at a private garage. *ak
The vehicle experienced problems with the ball joints. The owner took the vehicle to a shop to get an alignment. The consumer was told by the mechanic that the vehicle could not be aligned because the ball joints were bad. The vehicle had less than 34,000 miles. *ph
The vehicle was taken to the dealer for regular maintenance, and dealer found that the vehicle needed new bushings and ball joints. *ak
Pe 03-032, front suspension upper ball joint failure: both upper ball joints have worn out prematurely. Manufacturer and dealer were informed of the problem.*ak *jb
Upper ball joint wore out too soon auto had 50,000 miles. I was told to replace them when I had new tire installed.
Consumer stated that three out of the four ball joints on the vehicle were defective.*ak all four control arms and tie rods were replaced.
All 4 ball joints bad at 66000 miles.
1999 dodge durango purchased new needing both upper/lower ball joints and tie rods replaced at 56,000 miles due to excessive wear.
Front end shook very hard at high speeds. Took vehicle to dealer, and they replaced the left and right lower and upper ball joints.
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