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2002 Dodge Durango brakes complaints

Page 2 of 3: complaints 11 to 40 of 65, newest first, as owners wrote them.

See the summary of 2002 Dodge Durango brakes problems: which part fails, at what mileage and related recalls.

Filed Jul 10, 2014 · Brakes · 125,000 miles · NY

I was parked in driveway as I was exiting to go into street the brakes felt very soft. As I shifted into drive the brake pedal went all the way down with minimal braking. I pulled to the side and stopped the engine. I noticed a pool of fluid which turned out to be brake fluid from a brake line. Today nine months later the same thing happened on the other side. This vehicle was purchased new in october,2003.

Filed Jun 7, 2010 · Brakes · 64,320 miles · RI

Continued problem with braking system. Have had brakes replaced three times in 80k miles. Once the brakes seized on the road ( was stopped by trooper due to smoke) and had to be towed. Recently similar, precursor symptoms to seizing began again, they were confirmed by my dealership and the entire front braking system had to be replaced. This is the second dodge truck/van that I have owned that has had this problem. My previous vehicle had to be towed three times after the brakes seized. Seems to affect trucks/vans with 16" dia wheels since I have owned other chrysler products without this problem. The maintenance manager's response to my complaint about the fourth major braking problem with this vehicle was "no car is perfect". I fully understand that nothing is perfect, but if you can't get the braking system right you shouldn't be selling cars. In my mind that's the braking system is the number one safety priority on a vehicle.

Filed Apr 20, 2010 · Brakes, Electrical · OH · crash

I was in an accident because the 2002 dodge durango's brakes did not work and the ABS and brake light came on. This was the scariest thing I have ever experienced. I have had it checked by auto zone, dodge dealer, local mechanic...and no answers. The brakes literally went to the floor. I have 3 children and have no other choice but to drive this death trap. I have also had problems with the ball joints/ electrical issues. I had the ABS fuse pulled, but not sure if this is a solution. Has there been other complaints of brake failure in these vehicles.

Filed Mar 10, 2010 · Brakes, Driver assistance · 55,036 miles · CA

I have a 2002 dodge durango. It has rear antilock brakes. I have had numerous close calls in hard stop situations where the wheels lock up and the vehicle slides forward. I have taken it to a brake specialist who agreed after a test ride there was a serious problem but said I needed to get the dealer involved. I have taken it to several dodge dealers over a period of about four years. They have made several recommendations to which I had the service done and it made no difference. Now they keep telling me there is nothing wrong. I got dodge regional involved last year. They told me to take it back to the dealer and have them check it out. The dealer said that the ABS was engaging early but did nothing to correct the problem. I recently reached dodge regional again. He says he talked to the service manager at the dealership who told him they recommended the rotors be replaces and I refused. I told him that was a lie that I had the rotors and pads replaced. Dodge regional said there was nothing he could do to help. He said the service manager recommended I bring the car in for inspection again at another $90. I told him I refuse to keep paying these fees to have them tell me there's nothing wrong. I then put in a call to the service manager at the dealer and left him a detailed message asking him to please return my call. He never returned my call. I have attempted to reach dodge regional for the last few days and his phone just rings with no voicemail picking up. I am out of ideas and patience. I love my vehicle but it is a severe hazard. It seems as though once again nothing will happen until someone is killed or seriously injured before anything gets done. I have plenty of documentation with my complaints to the dealers as backup. I hope someone there can help me get this problem resolved. By the way, I know another person who has the same year durango as me and she complains of the same problem.

Filed Jun 20, 2008 · Brakes, Engine · 110,000 miles · WI

Tl*the contact owns a 2002 dodge durango. While driving at an unknown speed, the contact heard a clunking, whining, and humming sound coming from the front end of the vehicle. He drove to the repair shop and the mechanic stated that both the upper and lower ball joints and a tie rod needed to be replaced. The mechanic performed a wheel alignment. The federal safety agency campaign id number 04v596000 (suspension:front: control arm:upper ball joint) was referenced. The contact was also informed that the entire cooling system needed to be replaced because the dealer could not locate the cause of the failure. The cooling system has not worked properly since the repair. The switch to operate the blower motor fan only works on high. The failure mileage was 110,000. Updated 07/15/08.*lj the brakes were replaced numerous times. Updated 07/15/08.

Filed Apr 23, 2008 · Brakes, Transmission · 50,765 miles · DE

Abs and brake light came on in the dash. The brakes did become spongy. Vehicle was taken directly to the mechanic about 3/4 down the road. He found the clip to the rear ABS sensor had broken and the sensor torn apart. Further investigation showed that the sensor had been broken by the rear differential which had for no good reason shattered into pieces. This is a garage kept vehicle with 50,000 miles and no abuse.

Filed Jun 26, 2007 · Brakes, Transmission · 41,732 miles · CA

Transmission slipping,started as slipping at shift points when cold progressed to slipping anytime at shift points and when engaged in a gear.happens more when engine at operating temperature in bumper to bumper traffic or under strain such as uphill driving,been to dealership 6 times over 1 1/2 years no work done to transmission,repeted claims of unable to recreate problem, personaly went on test drive with service manager,he drove ant experinced problem claimed problem to be from over heating replaced radiator thermostat diregarded fact problem happening more than a year with cold engine, no transmission work done.still slipping returned back to dealership still no work done but confirmed problem with ABS brakes would not repair. Contacted chryslerfor help dealership lied stating unable to recreate either problem. Chrysler not helping.

Filed May 7, 2007 · Brakes · 79,000 miles · WV

Front left brake caliper locked during rush hour leaving washington, dc on a friday evening. The durango had 79,000 miles on it. The vehicle was purchased from a dealer's lot in august 2006. All maintenance has been kept up on the vehicle. We had to replace both calipers in the front. Also, replace both brake pads and shoes. The brake shoes were brand new. They were placed on the durango a month prior.

Filed Mar 19, 2007 · Brakes · WA · crash

Occasionally under normal or slightly heavy breaking the anti-lock break system will kick in with a noticeably long pause between breaking and rolling. This causes our durango to take longer to stop than normal. I have had a couple instances where I stopped too close to the car in front of me or too close to the cross walk because the vehicle's breaking system failed. My wife rear ended another vehicle when the durango would not stop soon enough because of this problem.

Filed Feb 7, 2006 · Airbags, Brakes · 26,540 miles · CA · crash · 1 injury

I was driving on the freeway at 55 MPH, 6 car lengths behind a vehicle. The vehicle in front of me stopped abruptly (a disable vehicle was in the lane) and when I slammed on the brakes, the vehicle kept rolling as if no brakes were applied. My foot went all the way to the floor. There were no vibrations from the ABS as well as no lowering of the front end, typical from braking. I ended up colliding into the vehicle at about 30 MPH and the air bags did not deploy. I had previously complained several times to my dealer that the brakes were faulty in a panic situation. I complained shortly after purchasing the vehicle and up until a year ago. In all instances, I was advised that there was nothing wrong with my brakes as no code was detected.

Filed Nov 29, 2005 · Brakes · 38,500 miles · AR

Brake problems with my 2002 dodge durango xlt plus. At high or low speeds when you have to make a sudden stop and hit the brakes, they attempt to grab but then let go, and your only hope is to stop in time. I have had the brakes looked at by 2 mechanics other than the dodge dealership(tim parker of hot springs) and both say that there is a definite problem with the brakes. However, after spending $300 for brake pads and several other visits to tim parkers, they keep denying a problem and tell me that is just how the brakes are on the dodge. I asked them if when that 1 small child runs out in the street to catch his ball and I am the unlucky person to be traveling down that street and I apply the brakes but can not stop, if they would be ready to accept their responsiblility. I have copies of all reports from them stating there is nothing wrong with the brakes. I am afraid to drive it at all but traveleing 64 miles a day it is necessary. Can someone please help me? Surely I am not the only person complaining of the brakes!

Filed Aug 18, 2005 · Brakes · AZ

2002 dodge durango developed a problem with the brake equipment. *mr the pavement was dry when the consumer rear-ended another vehicle. The consumer felt as if she had no brakes. The consumers friend experienced the same problem. The dealer suggested that the brakes were leaking and worn out.

Filed Jul 18, 2005 · Brakes · 40,000 miles · WA

Anti-lock brakes - have to extend stopping distance more than any other car ever owned. Anti-lock activates very easy, but does not cause durango to slow down quickly. Dealership said master cylinder has internal leak and needs to be replaces - cost is over $500. Durango only has 60,000 miles on it.

Filed Jul 11, 2005 · Brakes · FL · fire

Dt: the contact owns a 2002 dodge durango. The contact states that while driving the vehicle the brakes on the drivers side caught on fire. The vehicle has not been taken to the dealer. The brake pads melted to the rotor and the calipers on the drivers side were replaced. The brakes and the rotors were replaced about two months prior to this and six months before that they were replaced. The total amounts of times the brakes has been replaced 5-6 times and that is changing the rotors more than twice.

Filed Jul 1, 2005 · Brakes · 45,000 miles · MS

1. Driver's side spindle nut works loose causing rotor to become loose. 2. Loose rotor causes the sealed bearing to loose grease and fail. Can casue wheel loss or loss of control. 3. Rotor and spindle nut must be replaced each time. This has occurred on this vehicle two times.

Filed Jun 27, 2005 · Brakes · 35,000 miles · CA

Had to make a sudden stop and ABS system was dangerously slow to engage, release and re-engage. Brake pedal went all the way down to the floor and barely stopped before hitting vehicle in front of me. Took it to 2 dealers and both said there was nothing wrong according to specifications. Major safety hazard!

Filed May 31, 2005 · Brakes · 44,495 miles · AL

While driving on 5/27/05 both front brakecalipers locked, fortunately only traveling a few miles..brakes smoldering...warped rotaors and crystalized both front brakes' pads...for correction new master clyinder,fron rotors,calipers and brake pads

Filed May 10, 2005 · Brakes · 35,095 miles · NH

The vehicle has a little over 35k miles on it. It failed the safety inspection because right inboard brake pad was loose. It was loose because the anti-rattle clip had rotted away inside the caliper piston. The left side was intact but nearly rusted away. There was over 50% of the friction material left on pads.

Filed May 5, 2005 · Brakes · AL

Dt: when the consumer hit the brakes they made a clunking sound and the vehicle experienced extended stopping distance. The occurred regardless of weather conditions.

Filed Oct 6, 2004 · Brakes · MI

The vehicle in front of the consumer slammed on brakes. The incident was caused by pitted rotors. The brake shoes grabbed hard on the pitted rotors caused the ABS to kick in which also caused the vehicle to jerk in stop and go motion. *ak

Filed Aug 24, 2004 · Brakes · 33,600 miles · GA

While braking steering pulled to the left. Front caliper failed. Smoke started to come from the front end of the vehicle. Dealership was notified, but did not resolve the problem.

Filed Jul 23, 2004 · Brakes · 30,000 miles · NY

Problems with brake equipment on 2002 dodge durango.*mr while applying the brakes the front end of the vehicle shimmied. Upon inspection of the brakes the consumer noticed that the pads were like new but the rotors were corroded so badly that the metal was flaking off and leaving pits on the surface. The consumer believes that materials used were substandard. *nm

Filed Jul 15, 2004 · Brakes, Steering · 38,900 miles · MD

Brake falure on 2002 dodge durango, and steering problems.

Filed Jun 10, 2004 · Brakes · 14,000 miles · MA

I purchased a new durango 2 years ago, and at present the SUV has slightly over 14,000 miles. The dealer has informed me that the rotors must be turned and new brake pads installed. This type of work at 14,000 miles (7,000 miles per year) is unacceptable. At this rate 30,000 miles will require new pads and rotors. Apparantly, the brakes/rotors are undersized for the size and weight of the vehicle or the pads and/or rotors are defective, both safety issues in my opinion.

Filed May 2, 2004 · Brakes · 37,000 miles · NY

I have a 2002 dodge durango with 4wd and it has 37,000 miles on it. I have to change both front wheel brake rotors. When I took the brake pads out, I found that on both wheels the inside brake pad has been completely worn out and pitted into the rotor while both outside brake pads has only less than 1/3 wear out of the material. It looks like the disk brake system in the front wheel has some kind of design flaw. I am a very good mechanical engineer, I think the clip located on the outside of the disk brake prevented the outside pad from effectively engaging with the rotor when the brake was applied.

Filed Apr 22, 2004 · Brakes · 22,458 miles · PA

On april 20 my wife took our 2002 dodge durango to the dealersip to have a pa inspection performed. The inspection in 2003 was routine and showed no signs of abnormal wear. Since the last inspection my drove the durango 10,010 miles. The vehicle is garaged each night at our home. The inspection mechanic at the dealership failed our durango due to the left front brake rotor being severly rusted. Even the retaining clips that hold the brake pads in place are rusted off after only 10,010 miles from last year. How can a brake rotor become rusted when it is being driven each day by my wife. Her work is eight miles from our home, one way. I suspect the rotor is made from defective steel. We have all the service records as the dealership services the durango when needed. Total mileage on the vehicle is 22,458 over 2 years. We are paying to have the work completed but feel the rotors are defective as are the brake pads. I myself inspected the rotor and found the axel to be rusting along with the spindle arm attached to possibly defective ball joints.. Common folks such as myself and my wife depend on your agency to represent us. Had we know of the poor quality of the durango we never would have spent our money on it. I have contacted dodge customer service and they have been of no help. I have instructed the mechanic at the dealership to give me back all the parts being replaced so I will have them for evidence. I also have the supporting paperwork. Unsafe vehicles should not be allowed on the highways where people can get killed. At 60 miles per hour if your rotor breaks or the ball joint pops out someone will be dead. Thank you in advance for your help.

Filed Mar 8, 2004 · Brakes, Suspension · TX

While driving 30 MPH vehicle hit a pot hole . Consumer applied the brakes, lost control of the vehicle, and hit a curb. Passenger's side wheel fell off. Consumer had the vehicle towed to dealer for inspection, and mechanic replaced both upper and lower ball joints. *ak ea03-023

Filed Mar 3, 2004 · Brakes, Suspension · 34,000 miles · CA

I own a 2002 dodge durango with 35,000 miles that has always been properly maintained. I have already had the dealer replace 2 worn ball joints last week, I've had the brake pads replaced twice, and one rotor on one side (in front) turned, and I am still hearing strange noises. I would like an investigation done on my vehicle, as I am driving my daughter and myself around everyday, and my factory warranty is about to expire. Its obvious daimler chrysler is not concerned with saving peoples lives, as I have just witnessed the march third evening edition of cbs news with dan rather. I am rather concerned that the transportation safety administration has let daimler chrysler get away with not recalling these problems considering the large amount of complaints with these suspension systems. Please help me and contact me. Thank you. Email me at [email protected] or phone me (858)220-0419. Im not real sure what to do at this point. Thank you. Signed, a concerned parent and driver.

Filed Feb 16, 2004 · Brakes · 28,000 miles · GA · crash · 2 injuries

Service brakes, hydraulic: antilock with rear ABS only (2-wheel) when the ABS system is activated the vehicle surges forward. It is as if the front brakes will not stop. This has been a problem sense the vehicle was new. When it was mention to the dealer they said that was how the ABS system worked.

Filed Feb 15, 2004 · Brakes, Locks · VA

Multiple problems with 2002 dodge durango. Power locks intermittently lock and unlock without activating them. Bad creaking noise from front suspension, possible ball joint problems. Check engine light goes on and off intermittently. Brakes really soft, horrible stopping distance. Engine runs really rough in morning for first 10-15 minutes. Only 21000 miles.

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