Tl*the contact owns a 2002 dodge durango. While driving at an unknown speed, the contact heard a clunking, whining, and humming sound coming from the front end of the vehicle. He drove to the repair shop and the mechanic stated that both the upper and lower ball joints and a tie rod needed to be replaced. The mechanic performed a wheel alignment. The federal safety agency campaign id number 04v596000 (suspension:front: control arm:upper ball joint) was referenced. The contact was also informed that the entire cooling system needed to be replaced because the dealer could not locate the cause of the failure. The cooling system has not worked properly since the repair. The switch to operate the blower motor fan only works on high. The failure mileage was 110,000. Updated 07/15/08.*lj the brakes were replaced numerous times. Updated 07/15/08.
2002 Dodge Durango: harsh or hard shifting
8 of the 423 complaints about the 2002 Dodge Durango describe harsh or hard shifting.
- owner complaints
- 8
- of this car's complaints
- 2%
- typical mileage
- 43,000
- recalls
- 1
Harsh or hard shifting by model year
What owners say
I heard a clunking noise from front of vehicle when braking or turning. When I took it for service, I was told the right front steering control arm was broken and catastrophic consequences were imminent if I drove. The vehicle was repaired by the dodge dealer. I was later advised that the federal safety agency campaign 04v596000 was associated with this failure.
Suspension clunking/popping.
I own a 2002 dodge durango and have had the ball joints replaced 3 weeks ago. I also had the car realligned. The car is now out of allign pulling to the right when I brake and making an awful clunking noise when I brake. I was told it was a suspension issue and that is why the vechile will not stay alligned. I have already gone through 3 sets of tires since I bought the car!
Dt: when the consumer hit the brakes they made a clunking sound and the vehicle experienced extended stopping distance. The occurred regardless of weather conditions.
Failed ball joints: arm, upper control had to have the above parts replaced on 2002 dodge durango at 36956miles on the vehicle. Heard a clunking noise when turned the wheel one direction, which prompted me to take it to the shop. When vehicle was purchased it had been a demo and had 28179miles.I'm sure they replaced the bad ball joints with the same model of balljoints therefore I'm affraid they are going to fail again. I have a 1 year old daughter and the vehicle is used to take her to and from daycare as well as to transport me to work.I am scared to drive my car and am looking into trading it off for a ford.
While driving at low speed, and turning the left or right consumer heard loud clunky noise coming from the front end. Mechanic, at delusive indicated vehicle is operating as designed.
I have 30,000 miles on my 2002 durango slt plus. I have had the rear replaced twice and it still makes noise. My entire family just missed a accident ( 3 children) because the antilock brakes do not function properly under awd mode. The transmission is clunking everytime we stop. The ball joints are wearing out! Just found out seat belts are unsafe! I am scared to death for my family !
Service bulletins that may apply
Related recalls
Power train: automatic transmission: lever and linkage: column shift
- What is wrong
- On certain van and pickup trucks equipped with automatic transmissions, the ignition/park shift interlock system may become inoperative. This can allow the shifter to be moved out of the "park" position with the ignition key removed (or in the "lock" position). This can also allow the ignition key to be removed when the shifter has not been placed in the "park" position.
- Risk
- Either of these conditions could allow the vehicle to roll away causing a crash without warning.
- Remedy
- Dealers will replace the gearshift blocker and bracket assembly free of charge. The recall is expected to begin during january 2008. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 07V555000 · Recall details
Questions about the 2002 Dodge Durango harsh shifting
Is harsh or hard shifting a common problem on the 2002 Dodge Durango?
8 of 423 owner complaints about the 2002 Dodge Durango (2%) mention harsh or hard shifting. The model year with the most reports is 1999.
Is there a recall or service bulletin for this on the 2002 Dodge Durango?
There is 1 recall and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2002 Dodge Durango
Ball joint 117Stalling 22ABS 17Wipers 16Check engine light 15Fire or smoke 15Headlights 12Pulling 11Brake failure 9Engine failure 9No deployment 8Overheating 8Grinding brakes 7Knocking 7Slipping 7Door locks 5Jerking 5Loss of power 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2002 Dodge Durango?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history