Consumer request information regarding status of upper ball joints investigation on 2003 durango. *mr
2003 Dodge Durango suspension complaints
Page 4 of 4: complaints 71 to 91 of 91, newest first, as owners wrote them.
2003 durango has always had a bad bump steer problem (when a bump is hit, the car turns hard left or right). I have seen other durangos,dakotas with their wheel snapped at the tie rod. This could lead to many injuries or deaths.
My complaint is a 2003 dodge durango. Less than 13,000 miles and ball joints, arm controls, brakes, sway arms are going out. Last week was the 2nd time joints were replaced. I would like to know what is the deal with this. Have there been any other complaints. I feel as though vehicle is not safe to drive. Especially with my 11 yr. Old daughter and 2 yr. Old son. In and out of dealer service dept is wearing me thin.
I purchased a 2003 dodge durango from bleecker dodge in dunn, nc. I have three complaints that I would like to put on file: fist complaint: my vehicle began to make terrible noises that required me to take it for service. The sounds were scraping noises coming from the steering components. I took the vehicle to the dealership and both the upper and lower ball joints were replaced. Second complaint: during the cold weather months, I was warming my vehicle and had scraped the ice from my windshield. The defrost was on. While traveling down the road my windshield cracked. Exact date of the incident is unknown to me but it was during one of our snows. It has left me with a cracked windshield. I have taken no steps as of yet to have it repaired. Third complaint: even more recently, my "check guages" light came on. My vehicle shows no oil pressure. I cannot drive the vehilcle and the service department at bleecker will not be back in until monday. I am without a vehicle this weekend. This vehicle only has 35,000 miles on it and it has been plagued with problems since it was purchased in october of 2003.
While driving at 45 MPH there was severe vibration in the front end of the vehicle. Also, front brake problem, it took longer to stop. Dealer notified.
Steering failed when making a left hand turn.*mr both upper ball joints were replaced. While driving the brake light illuminated. The dealer replaced the anti lock control module and the master cylinder.
I have been hearing a weird rubbing noise on the front right of my dodge durango. Before I could take it in to get worked on, I ran over a small pot hole. The upper ball bearing joint broke. I was told that your organization is doing an investigation. Can you help? Or can I help?
Vibration of vehicle and front alignmen.
Dodge durango axle and tire from the front passenger side broke off and crashed into the front of my vehicle; I believe the issue had to do with the upper ball joint of the dodge durango.
On january 26, 2004, our 24 year old son, brant, was driving our 2003 dodge durango on I-85 near commerce, georgia. Time 2:00 am.. Road conditions cold & rainy. For unknown reasons, the right/front tire and mechanical assembly (ball joints.. Everything) came off the car causing him to skid into right side guard rail. Nationwide insurance estimated damage in excess of $12,000. The durango is 10 months old with approximately 17,000 miles on the odometer. We contacted chrysler corporation requesting a buyback.. Or return of our money less reasonable mileage allocations. We feel the product is defective and now seriously damaged beyond reasonable repair. Chrysler denied our claim, refused to issue copies of reports they used for their denial, simply opting for reasons unknown to discuss the issue any further.
I bought a used 2003 dodge durango on 2/28/2004. It ran fine for a few days. The front end was not performing as it should. This only has 27,000 miles on it so I thought it needed an alignment. I made an appointment at my mechanic as alignments are not covered under warranty. The day before I was to take it to him the cbs news showed a story on dodge durango's and the upper ball joints. I asked our mechanic to check these also. He found the left side worn and the right side was to the point that it needed to be replaced. I called the dealer ship that it was purchased at and of course they head mechanic stated they knew nothing about it. After my husband mentioned the news story and what our mechanic found, they still tried to say it must be the bearings. The service department was very rude to him even thought it was under warranty. He insisted they be replaced. My husband was a mechanic buy trade so he knows what he is talking about. I feel sorry for the people out there that are not aware of this. Our appointment is on 3-9-04. We will of course take the car back to the independent mechanic to inspect they replaced what was wrong. We have been dodge owners for over 20 years and I can not believe something this serious is being hidden by them. They have lost my vote of confidence in reliability. They did not check the durango prior to selling it, otherwise they would have seen the problem immediately. I am afrid to drive my own car for fear of something bad happening. This is a very serious matter and after reading all the complaints from 2002 and on, why is this not being addressed with chrystler? We rely on your service as an independent and we need your backbone in making this a recall issue. Please take this as serious as we all do. Thank you.
The consumer believes there is something wrong with the suspension and/or stability of the vehicle. While driving 70 MPH on a windy day the consumer was unable to control the vehicle. The consumer was forced to reduce his speed to drive in the windy conditions. *ph
Pe 03-032/front suspension/upper ball joint failure: at any speed, consumer intermittently heard a semi scraping noise coming from the vehicle. Consumer's mechanic was scheduled to give the vehicle a check up, but felt from the symptoms that it was the upper ball joints.
Consumer complained about front end suspension problems, including both the upper and lower ball joints. Also, front brakes operated poorly.
I have a 2003 dode durango with 11,841 miles and I already have problems with my wheel sounding like it is going to fall off. I have not taken it to the dodge dealership yet because I contact cbs news and they told me that you would want to see the car first. I also have a 1999 dodge durango with 69,000 miles and its not even drivable at this point because of the wheel. I took it to the dealership 2 weeks after I bought it and they fixed it which was in april, in august of the year I had to put new brakes and roders on the car and at this point I'm afarid that the wheel will fall off. I can no longer afford to pay for this vehicle and fix it and the lien holder is about to take the vehicle. Would you please contact me as soon as possible and let me know what I can do before I let the lien holder have the vehicle.
While driving and turning left or right consumer heard noise coming from the front end. The dealer stated, to call the federal safety agency, and gave no further explanation.
While driving on a hill and making a right turn on a curb the vehicle leaned excessively to the right and almost rolled over. The dealer was notified and stated that the vehicle needed after market heavy duty shock absorbers. *ak *ts
On the 2003 dodge durango on highway drive it pulls to the right when you go past 65 MPH. It shakes and pulls to either side. My rental went to the right other durangos on the high way went to the left.
Front suspension.
While driving driving at any speed and when brakes are depressed vehicle will pull to the right or left. Also, vehicle needs constant realignment.
When applying the brakes in a panic stop or wet or rough pavement. The pedal goes all the way down to the floor resulting in extended stopping after inspection of the vehicle by the dealer. It was determined that the ab braking pump has malfunction. Part are on national back order.
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