The contact owns a 2011 Dodge Durango. The contact stated while driving at approximately 55 MPH, there was an abnormal sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact pulled into a parking lot and stated that smoke was entering the cabin of the vehicle. The contact exited the vehicle and raised the hood. The contact stated that there was smoke coming from the alternator. The contact stated that the alternator had melted in some areas. The contact had the vehicle towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to the federal safety agency Campaign Number: 17V435000 (Electrical System). The failure mileage was approximately 148,000.
2011 Dodge Durango electrical complaints
Page 2 of 18: complaints 11 to 40 of 514, newest first, as owners wrote them.
Car dies while driving at speed. Also will die at low speeds such as when turning or parking or waiting at a stop light. Sometimes have to wait before restart if dies at speed. If dies at low speed will start right back up. Dealer says no codes. Even when it died while on the techs computer he could not see a problem. These cars have been notorious for electrical problems due to Totally Integrated Power Module. Fuel relay recall did not solve the issue.
The contact owns a 2011 Dodge Durango. The contact stated that while driving approximately 45 MPH, the vehicle stalled without warning. The vehicle was towed to the local mechanic who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 19V813000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 136,000.
With the initial incident with us as we were pulling into a roundabout & braking & turning to the left at some point and turning back to the right the engine stalls. All electrical was still working except for the engine and I smelled an odor of burning wire Seemingly coming from the center of the steering wheel. Shift into neutral hit the ignition and it restarts and everything‘s fine. After a couple times of this happening sporadically, we were notified there was a recall notice seemingly for this problem, but there was a wait while for the recall parts for the solution. With the subsequent occurrences there was no electrical smell, there’s no problem restarting it and there is no problem with any other electrical. Problem occurs with various levels of fuel. We had the recall work performed, and yet the problem still occurs, again, sporadically which makes it difficult to diagnose. The Dodge dealer service dept here, in Billings Montana, cannot seem to reproduce the problem. There are no error codes produced when it happens. It is becoming extremely dangerous. I wonder if anyone else has experienced that faint electrical smell like the first time coming possibly from the steering wheel. I think the recall was related to the fuel pump relay, but I think our problem has something to do with the wiring in the steering column. As I said, intermittently, the engine stalls upon braking with a slight turn to the left & then back to the right. It probably happens roughly once every three or four months and almost always any more pulling into a roundabout. Only once has it occurred other than entering a roundabout.
Was driving home car shut off battery Battery went completely dead had to tow to my house put a new battery new alternator and PCM Called the federal safety agency and they said my vehicle Wasn't On the recall list but I have the same problems as the vehicles that were on the recall list
There was a whirring noise associated with engine rpm. It appeared to be something driven by the serpentine belt. Within a few miles the battery charge light came on. I figured the noise was then the alternator. I stopped at a parts store to order one and when I came back out, smoke was billowing out of the hood. I opened the hood and it was coming from the alternator. It wasn't slowing down. I asked for some tools from the parts store to unhook the battery and then the smoke started subsiding. It appeared the alternator created a short and the battery was feeding the potential for fire. This all happen in the course of 4 miles. The day before I had parked this vehicle in a parking garage below a college building for a sporting event. This could have caught fire and potentially caused a lot of damage to other vehicles and building. I don't think I would have heard the issue at highway speeds either, and eventually the short caused the entire electrical system to fail (hooked battery up to put car in neutral to load onto tow truck). I currently have the alternator and ordered a replacement (with a core charge). The back of the alternator has some metal that had melted along with the back plastic housing. The bearings seem smooth. I noticed another recall with same vehicle and alternator but with electric hydraulic power steering with the alternator shorting to ground, but my vin is not affected by that.
Alternator failed
Vehicle became unresponsive on the highway due to 220 amp Alternator overheating and frying the PCM as a result. Same exact issue as recall item T36.
The contact owns a 2011 Dodge Durango. The contact stated that while driving at 45 MPH, the contact noticed smoke coming from above the driver’s side sun visor. The contact lowered the sun visor and saw red coals and black smoke coming from the headliner. The contact pulled into a parking lot to get water to extinguish the fire. Upon returning to the vehicle the contact saw flames coming from inside the vehicle. The emergency services were contacted and notified of the fire. The fire department arrived on the scene. When the fireman pulled down the headliner there were flames underneath the headliner. The fire department was able to extinguish the fire. A police and fire report was filed. There was an injury reported. The fire department determined that the fire was caused by an electrical fault. The vehicle was towed to a tow lot. The insurance provider had not determined if the vehicle would be a total loss. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 181,000. The VIN was not available.
All current recalls have been performed on this vehicle. While making left and right hand turns after coasting down from a highway speed (55MPH or greater) the vehicle will stall. We will loose all power steering and brakes. No warning lights come on and everything appears normal except the engine is not running. Something in the fuel or electrical system is intermittently failing. I suspect it to be a "Dumb" device. Something that is told to turn on or off but there is no feedback to the computer to set a code when it fails. The vehicle is available for inspection at any time. This started occurring after one of the fuel pump relay recalls. It happens at random and is hard to duplicate, while we do have video of it, the dealer has been unable to duplicate it. The vehicle shows no codes, or anything wrong when it happens. Once the vehicle is stopped, shifted back into park, it will restart and run just fine. This has placed us in unsafe conditions in the middle of the opposing lane, in a turn, trying to restart the vehicle before another car comes around the turn. It is also hard to steer and stop a large SUV when power steering and brakes have been lost. There have been several close calls of getting the vehicle stopped prior to going off the road. The dealer has checked the vehicle over with no solution found for the issue. There has never been any warning lights associated with the vehicle stalling while driving. The vehicle does not know anything is wrong.
While driving lights on dash all flash, windshield wipers come on, horn won’t work, windows won’t work, headlights will turn off, speedometer drops to zero. Problem started a year ago. Took it to dodge and 2 independent auto repair places, with no fix. We were without the car for 4 months while waiting to see if anyone could find a fix-as far as we were told there was none. Car drove fine for a couple of months with some “minor” issues-lights flash speedometer drops- pull over turn car off- everything ok. Today full electric failure! EVERYTHING stated above happened at once, in addition to feeling like I could not accelerate.
While at speed, the FCW light goes off and the vehicle looses the ability to accelerate. I usually have to pull over, shut down the vehicle, and restart it to continue. I have had all of the recalls completed as soon as possible, and the last one was completed several years ago. Similar things happened previously with this car but seemed to be fixed by recalls. This has only started happening again recently, say within the last month or two, and is happening with greater frequency.
Every so often, while I’m driving, my vehicle totally shuts down in the middle of traffic as I slow down for a turn or to stop. The steering wheel becomes very difficult to maneuver, forcing me to stop exactly where I am, to shift it to park and crank it up again.
The contact owns a 2011 Dodge Durango. The contact stated while driving approximately 10 MPH, the vehicle stalled randomly. The vehicle was able to be restarted. The contact stated that the “Forward Collision Warning- Off” message was displayed. The vehicle was taken to a local dealer where it was not diagnosed or repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 14V530000 (Electrical System) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 94,000.
Vin: [xxx], make/model: dodge durango, year 2011, miles: 189,000 no warning, no malfunction indicator light until after today 09/21/2021, engine wont turn over, not battery, battery is charged, exterior and interior lights work, malfunction indicator light( engine symbol), & red not yellow electronic throttle control when turning on vehicle, makes a clicking noise when trying to turn over. Light that stays on : mil, light that only stays on briefly, etc, vehicle will not turn over to start no known recalls. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 Dodge Durango. The contact received notification of the federal safety agency Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after driving at various speeds then coming to a stop the vehicle would stall. The contact would restart the vehicle to regain proper function. The approximate failure mileage was 120,000. Parts distribution disconnect. (RECALL RELATED INCIDENT) TS
The contact owns a 2011 Dodge Durango. The contact stated while his wife was driving at 45-55 MPH in the rain, the instrument panel lights, the interior and exterior lights of the vehicle inadvertently turned off. The contact also stated the defroster failed to work and the windows were foggy. There were no warning lights illuminated. The contact stated his wife was able to drive to their residence as it was 1 mile away. The dealer was made aware of the failure and advised that the contact would be responsible for the cost of repair. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer, however the contact replaced the TIPM himself. The contact stated while his wife was driving, she noticed a burning odor and the vehicle inadvertently lost power. The battery warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the battery had failed. The contact stated the battery was replaced, however the vehicle failed to restart and was making an abnormal clicking sound. The contact stated he smelled a burning odor and as he opened the hood of the vehicle, he noticed smoke coming from the alternator. The independent mechanic diagnosed that the alternator needed to be replaced. The contact stated the vehicle was repaired however, the vehicle would not charge normally. The independent mechanic diagnosed that the voltage regulator of the vehicle had failed. The manufacturer was made aware of the failure and a case was open. The contact also stated the dealer informed that the vehicle was included in the recall for the federal safety agency Campaign Number: 19V813000 (ELECTRICAL SYSTEM), however the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The approximate failure mileage was 130,000. VIN tool confirms parts not available.
My stock alternator caught fire, and made my car completely lock up and shut down while I was driving. Upon further diagnosis my PCM was affected. There was a recall for that exact issue and in the year my vehicle was manufactured, yet my car VIN is not included! It’s the same issue from the recall
The contact owns a 2011 Dodge Durango. The contact received notification of the federal safety agency Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Dodge Durango. The contact received notification of the federal safety agency Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled without warning. The contact was shifted into the park, restarted, and resumed normal functionality. The vehicle was taken to the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. Parts distribution disconnect. (RECALL RELATED INCIDENT)
The contact owns a 2011 Dodge Durango. The contact stated while attempting to start the vehicle, the vehicle failed to start and drained the battery. The contact stated that several unknown warning lights were illuminated. The following day the vehicle was started and driven to the local dealer, where the vehicle was diagnosed with needing the fuel pump relay to be replaced. The vehicle was not repaired. The contact received notification of the federal safety agency Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 66,000. Parts distribution disconnect. (RECALL RELATED INCIDENT) TS
The contact owns a 2011 Dodge Durango. The contact stated that while driving at various speeds, the vehicle would independently stop as the forward collision avoidance warning light would illuminate on the instrument panel. The contact then received notification of the federal safety agency Campaign Number: 19V813000 (ELECTRICAL SYSTEM) and took the vehicle to a dealer for the recall repair. Upon return of the vehicle, the contact stated that the failure recurred on three separate occasions. The contact took the vehicle back to the dealer where they were unable to diagnose the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 87,000.
Tl* the contact owns a 2011 dodge durango. The contact stated while driving at 5 MPH, the vehicle stalled without warning. The contact restarted the vehicle however, the failure recurred. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) and related the failure to the recall campaign. The vehicle was not taken to a dealer to be diagnosed. The contact called victory chrysler dodge jeep ram (64 greensburg st, delmont, pa 15626) to schedule an appointment to remedy the recall and was informed that the parts were on back order. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 148,461.
Tl* the contact owns a 2011 dodge durango. The contact stated that her vehicle was repaired under the federal safety agency campaign number: 19v813000 (electrical system). After the repair, while driving 45 MPH the vehicle began to experience the symptoms stated in the recall. The vehicle was not taken to a dealer. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 19v813000 (electrical system) however, the VIN was no longer included in the recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 259,000.
Alternator failure
On august 22, 2020 while driving to and from a restaurant my car components notified me of a battery issue with the red light on. I then kept driving to park the car and while the car was parked it started to stall unusually but the engine car did not stop completely. Then there was heat coming in from the air condition vents with a rubbery smell then I had to turn the car off. I did not want to open the hood because there was smoke coming out of the engine. I was afraid opening the hood might have caused a fire feeding oxygen to the engine. I called usaa roadside assistance and provided me with a wrecker with assumed name sally's towing service. The wrecker was unable to jump start the car and movie it neutrally. He had to forcibly pull the car with the tires locked onto the flat bed. We took it to our mechanic at USA motors. Our mechanic inspected it and found a rare occurrence in which the alternator was overcharging the battery causing the battery and the power train control module to melt thus causing the smoke and foul odor and the car left with no power or control.
While driving at about 25 MPH, the nuetral light at the awd high and low shift knob lit up and the vehicle stuck into low. Upon trying to get it to shift into high the transmission stuck in neutral and will not move.
I had a fuel pump relay replaced in 2015, and have had a lot of small problems with the electrical system over the years. Once the vehicle passed 80,000 miles this year all kinds of things started happening. The cooling system went haywire and my auto repair shop had to replace the radiator. I've been experiencing problems with my vehicle hesitating to start like it is not getting fuel, and have trouble accelerating so I cannot pull out in heavy traffic unless there is a good break which is absolutely ridiculous having a hemi v8 engine! I've been towed twice this year when the vehicle would not start at all but then it ended up starting when it got to my auto repair shop or the dealer. I was not only embarrassed but wasted time and money. My mechanic did a lot of diagnostics and ruled out everything except the fuel pump relay. I did some research and learned about the recall so I went to the dealer and asked them to apply the fix. They hassled me and said they 'can not trust your mechanics' and made me pay for diagnostics and said there was no fix for the recall. They ended up finding another problem basically telling me my mechanics were wrong and charged me over $800 for a new PCM. They did install a new fuel pump relay at my insistence even though it was the original part and not a fixed part. It resolved the starting issue and I stopped getting any warning lights. The vehicle still didn't accelerate or handle properly and not even four months later and the same problem is happening again! The fuel pump relay is obviously failing again and I am not confident the PCM had a problem if I'm still getting the same issues. Could it be the tipm I keep reading about? The dealer didn't mention that. I'm afraid I am going to be stranded with children or worse that the vehicle is going to cut out while moving in traffic!! This is an extremely unreasonable safety risk! (recall related incident) ts
While driving my dodge durango on city streets as well as multi lane highway the vehicle will unexpectedly experience a stall condition. I have experienced this failure approximately six times. Placing the vehicle in neutral while in motion to attempt a restart was unsuccessful as I found that the vehicle must be in park for a restart. This is especially concerning on the multilane highway at 50 MPH speeds, as the potential for collision without power is of great risk to me. Having to place a vehicle in park if unable to coast to shoulder or curb lane puts everyone in the area at risk of collision and exposing myself and family to a rear end collision at increased highway speeds. On city streets I have experienced a loss of power at approximately 20 MPH while mid turn through an intersection resulting in me blocking the intersection while attempting a restart. This has occurred in both left and right hand turns. Of note my family members with less driving experience could be at risk of collision/injury should the engine die suddenly. I have also experienced approximately twenty occurrences where my vehicle fails to start. I have noted that this usually occurs after a short drive with an attempt to restart after approximately 30 mins which results in the no start condition. An example would be a trip to a grocery store. Frustrating beyond belief. Chrysler service center unable to help as no parts or remedy available for the ordered recall. Contacted fiat/chrysler rep but he was of no assistance. The rep insisted that the vehicle was safe to drive but I strongly disagree. His remedy is to tow the vehicle at my cost to the dealer upon experiencing stall but I feel that driving the vehicle to failure is grossly negligent.this dodge durango is not only unreliable having experienced so many no start conditions but the stall at speed is certainly unsafe.
Tl* the contact owns a 2011 dodge durango. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact called the waynesboro chrysler dodge jeep ram dealer located at 480 highway 25 north, waynesboro, ga 30830, and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when parts would be available. The contact had not experienced a failure. Vin tool confirms parts not available.
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