While driving heard low moaning sound, 5 minutes later (still driving) battery light came on. I decided to take vehicle to auto parts store because it was late afternoon (~7:45pm) to see if my need was a battery. I asked technician to come and see if it was my battery or alternator, as I opened vehicle door to pop the hood, the SUV was filled with smoke. The techs scurried to open the hood and waived smoke in attempt to remove the battery cable to disconnect power. I was rushing to get child out of car, because smoke was bellowing from underneath the hood. After technician removed the power cable from the stud under the hood, the fire and smoke from the alternator slowed and eventually went out. I called insurance company and had vehicle towed to dealer. Had I parked the vehicle in the garage for the night and sought support the following morning, I was informed that my 2011 dodge durango could have potentially caught fire in my garage, because power was continually being supplied to the alternator (over powering it). This is a serious, potential fatal system failure and needs immediate attention! Dealer confirmed the failed alternator and is charging me $855 dollars, and required prompting to engage discussion on possible recall. Dealer claimed no recall has been formalized. Due to my disbelief that dodge was unaware of this problem and persistence in questioning other potential customer complaints, the dealer began to advise that this was a previously known problem with "chrysler" that is being fixed by refurbishing alternators and selling them back to the dealer for $500. Dealer also stated the I could request repayment for my services once a formal recall disclosure was submitted to consumers. I am furious to see that is in fact a formal recall; the federal safety agency campaign number 14v634000.
2011 Dodge Durango engine complaints
Page 6 of 7: complaints 131 to 160 of 185, newest first, as owners wrote them.
Tl* the contact owns a 2011 dodge durango. The contact stated that while driving 65 MPH, the engine lost power without warning. The vehicle was able to restart after several attempts. The failure recurred on numerous occasions. On a separate occasion, the contact stated that the remote starter independently activated as a result and the engine was turned on while parked. The vehicle was taken to a dealer where it was diagnosed that the total integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.
Tl* the contact owns a 2011 dodge durango. The contact stated that while driving 30 MPH, the engine stalled without warning. As a result, the brakes failed and the steering wheel seized. In addition, the contact stated that he received notification of the federal safety agency campaign number: 14v530000 (fuel/propulsion system). However, the parts needed to do the repair were not available. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage of the vehicle was 17,000.
Driving with my family to church on rucker avenue in everett washington at a speed of approximately 35 miles per hour. The engine stalled and car lost power. Was able to safely pull to the side of the road. Same thing happened a week later while driving on colby avenue in everett. The car had been having difficulty starting, it would crank over but not start. On october 1'st I took the car to dwayne lanes in everett, they told they had fixed the problem. The car still did not start and the problem remains. Took the car back to dwayne lanes and informed them that the car was stalling while driving. They commented that the part was on back order and subject to a recall (p54/the federal safety agency 14v‑530). Dwayne lanes advised that they did not know when the part would be in and suggested that I take the vehicle back and utilize it until the part came in. I informed dwayne lanes that I would not be driving a car that loses power at random times on public roads. I informed dwayne lanes that this would put my safety at risk as well as everyone else on the road. Dwayne lanes informed me that there is nothing they can do. The car has 32,000 miles on it, and is still under warranty. Have contacted chrysler, tempe dodge, and dwayne lanes, as well as insurance. No person will provide a loaner vehicle, or an estimate of when the car will become drivable again.
Tl* the contact owns a 2011 dodge durango. The contact stated that the vehicle failed to start until after multiple attempts. The failure was recurring. The vehicle was not diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.
Tl* the contact owns a 2011 dodge durango. The contact stated that the vehicle would start intermittently and the stalled without warning. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.
Tl* the contact owns a 2011 dodge durango. The contact received a notification for the federal safety agency campaign number: 14v530000 (engine). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experience a failure.
Tl* the contact owns a 2011 dodge durango. The contact stated that while driving 5 MPH, the engine stalled. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not repaired. The contact received a notification for recall the federal safety agency campaign number: 14v634000 (engine). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
1st time: car would not start after getting gas, I was rving car just fine before this occurred. Went to start car, did not turn over, tried again push the start button and car kept trying to turn over with no luck, I let the car sit for a few minutes and tried again, it started. Day two, started car just kept turning over had to press "stop" tried again and it started.
Vehicle engine would start with use of ignition button, then vehicle engine would shut off with out warning. At this time vehicle will not re-start with use of ignition button. Vehicle would just engage starter motor and not fire engine with use of ignition button. Starter would run on until button is pushed to engage the off position, with a no start condition. After several cycles of the ignition button vehicle engine will finally start and stay running. Problem is recurring often.this is absolutely unacceptable for any vehicle and the safety of its occupants. This can lead to loss off control of vehicle, possible collision and loss of life, at high speeds on the crowded interstates, or moderate speeds on small town streets.
I had to have the tipm replaced because the vehicle would not start.
I bought a 2011 dodge durango in october of 2013. There have since been several recalls, all took some time to resolve because there were part shortages on both occasions. The most recent problem that has yet to be officially termed a recall because chrysler claims they are still "researching" the issue involves a faulty ignition wiring harness. This defect prevents the proper communication between the ignition and fuel systems, which results in a vehicle that has problems starting or won't start altogether. My vehicle falls under the latter category as it is currently stuck in my driveway. I called my local dealer and they are well aware of the problem, but there is a nationwide backorder for parts to correct the issue and chrysler corporation is dragging their feet in declaring it a recall, presumably trying to avoid bad publicity. In the meantime, I'm stuck with an useless vehicle, and chrysler corp refused to provide a rental vehicle when I called them on 13 oct 2014 because they didn't know when the parts would be available. They also refused to provide anything in writing stating that they keep their own records. The only thing they claimed to be able to do is provide a an email when the parts became available, for which they could provide no estimate. Their conclusion appears to be that it is perfectly acceptable to sell a vehicle that can be rendered inoperable through their own negligence or poor manufacturing practices within 3 years.as an active duty service member an unreliable vehicle is not an acceptable option.
I believe there is actually 3 incidents that are all connected. First was august 2014 check engine light was on and car was losing power. The dealer replaced the battery. I asked them to check alternator but was told it was fine. Oct 4, 2014 we where driving and the check engine light came on car was having power loss and engine began to smoke. Took to the dealer and they claimed it was a bad waterpump. They also did recall work on the braking system. Two days later the check engine light was on again and the battery light would come on and off. My wife and daughter were driving car down the road and car power system just shut down. They had no control over anything at all in the vehicle. Towed to dealer and they claim it was the alternator and the batter. I am sorry but a vehicle with 31,000 miles with proper maintenance and around 10,000 miles a year should not be having all of these problem.
When starting the car, it acts as if it is going to start and continues to turn over then shuts off. We were able to get it home after several attempts to start it. The following day it started up as normal. I drove it to run errands around town. The following day I loaded up my two sons, ages 3 and 10 weeks in the car and the car wouldn't start again. I let it sit and the following day it shuddered and shut off twice before just acting like it was going to turn over while the red lightening bolt flashes on the dash. Now it wont start at all. The dealership stated I have to pay out of pocket to fix it because the recall isn't out yet. They also refused to pay for a rental. They know this is an issue and still refuse to do anything about it. What if I had my two kids in the car and was stranded somewhere? They just don't care. I don't have the money to pay for everything up front and wait to be reimbursed once the recall comes out. Now I'm stranded without a vehicle for god knows how long. This is crap!!
I was told the totally integrated power module (tipm) was bad and needed to be replaced. Never heard of this part until my vehicle started acting up. It would just not start even though it was trying. I thought it was just a starter going bad or something small. Nope! I learned about tafn and the nearly $1,600 it cost to replace it. In speaking with the technician I found out that it could go completely out at anytime, and if it did, my vehicle would be dead in the water no matter what I was doing. Scary thought. Especially if you're driving down the freeway. So, needless to say, we don't really have a choice when this part goes out. What's sad is that the vehicle is only a few years old and has relatively low mileage. After getting off the phone with the technician I googled tafn and found all kinds of articles and learned that chrysler has been struggling with this part on various models for several years. Hopefully they end up doing the right thing and covering this and reimbursing those of us who have no choice and have to replace the faulty part now. To not do so is putting our lives and those around us in jeopardy.
Durango will not start. Just purchased it a couple months ago and I have been stranded several times because it will not turn over. Have to take to a dodge dealer and have it looked at, which the closest dealer is hours from me. Apparently a recall has been issued but has not been released so I can not go get it fixed. Very upset with dodge!!
Went out to my car to go to work and couldn't unlock door with key, noticed a red light on dash, tried to start my car and completely dead. I took battery to auto zone they charged it and car started then stalled, did this twice and then stayed running. I drove it to work, came out of work started it and it started shook then cut off three times then started. Next day went out to go to work and would only start and shut off then smoke from the hood and a smell, I have made a phone call into tate dodge they don't know anything about any on going problems. I have been down a car now for almost two weeks waiting to hear something.
The 2011 dodge durango started having issues with failed starts. It would take multiple instances to get vehicle to start. Sometimes the the fuel pump would continue to pump even though engine was stopped. This causes a very smoky burning smell coming from exhaust and engine. Took car to dealership and they report the issue is a faulty tipm module. The part is on back order but vehicle is unsafe due to potential issues with stalling while running. Repairs estimated at $1200.
I had problems starting my car. The engine would try to turn over, but would not start. I put the ignition on run, pumped the gas a few times and it would eventually start most of the time. Took it to my mechanic and we replaced the fuel pump. That didn't fix the problem. After researching the issue we replaced the tipm. That has so far fixed the starting issue, but now my fog lights blink when I try to use my right turn signal. This is putting me and my family at danger while driving the vehicle and not being able to use my right blinker. The dealer here has said that we need to have the tipm "flashed" in order to fix the problem. So the cost of that is an additional $125. My fear is that this will cause even more dangerous issues as I have researched and read many experiences by other 2011 durango owners. I have read about the upcoming recall p54 to fix the fuel relay. But now that problem is fixed and there is another problem created.
Tl* the contact owns a 2011 dodge durango. The contact stated that the vehicle failed to start when the push button start was depressed. The failure occurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 72,000.
When I press the start/stop button the starter continues to turn but the car does not start. It is necessary to put the car in gear to get the starter to stop spinning. Various electrical failure notifications are displayed on the dash.
Tl* the contact owns a 2011 dodge durango. While driving approximately 20 MPH, the vehicle stalled without warning. The vehicle was able to restart after several attempts. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.
My wife had problems starting the durango on tuesday morning 9/16. My wife repeatly tried to restart the vehicle. When it would finally crank, it would sputter and die. If you tried to give it gas the accelerator would go all the way to the floor without the engine revving. After several more attempts it finally started and she was able to make it to work without any problems. As she left work the same problem occured turn the key nothing, turn the key nothing, take the key out, turn the key, it cranks and then shuts off. After going through the same routine over and over we finally got it to crank. We decided to have the car battery tested and it passed. We got a new battery for the remote but that didn't solve the problem. We finally took our durango to the local dealership the next day 9/17 knowing they were going to charge $100 diagnostic fee. We explained the problem and even took the service man to the vehicle and it would not start. So he actually observed the issue. 2hrs later they call saying a problem could'nt be found. The test didn't produce a code. Ok, so we spent $100 dollars on a diagnostic test with no diagnosis. As we picked up the vehicle I asked the service man if they had seen this problem before and of course his answer was no. He suggested it was probably a communication problem. Well duh, something wasn't communicating. He tells us to make sure all doors, including the rear hatch are closed before starting. Not what I was expecting for $100. Well, he may have been telling the truth but I am not a mechanic and since then I have researched the problem and found many complaints regarding the faulty tipm. I ageee with others who have filed a complaint. Chrysler is aware of this problem and are refusing to take ownership. What will it take, death or a serious injury? I want my family safe. No amount of money can replace loved ones!
This is the known issue with tipm failure, the car just stalled and lost all power and would not start back up. The engine would turn just fine when starting but would not start. Had it towed to my regular mechanic and he let me know today that it is the tipm which is currently unavailable with long wait times.
Vehicle was having trouble starting every once and a while. The engine would turn over and over but would not start. Applying the brakes and pushing the start button would stop the motor from turning over. Occasionally the engine would start after multiple tries. However, it now does not start at all.
The problem first manifested itself in an occasional difficulty starting the vehicle, typically after it sat overnight. Upon pressing the start button the starter would engage but the engine would not start. Pressing the start button again to stop the cranking and then re-pressing the button would get the engine to start. Weeks would sometimes go by without the problem recurring. Around the middle of july 2014 the problem started to get much worse, the car sometimes not starting multiple times during the day even after short stops. Around the end of july my wife had the problem happen to her, got the vehicle started, but as she backed out of a parking spot the vehicle stalled in the traffic lane. After that incident I took the vehicle to a dodge dealership where they "cleared several fault codes" and sent me on my way. Three days later the vehicle once again wouldn't start, but the "reset and repress" tactic would work and the vehicle would run. Around august 7 2014 the problem got much worse. The vehicle took multiple attempts and 1-2 minutes to get running on several mornings, now though the vehicle would stall once started and before moving. Once running, in gear, and moving the car would run fine. Car failed to start then each morning aug 15-17, taking 1-2 minutes each morning and multiple stalls. On afternoon of august 17, 5 minutes after making a dealer apt for next morning, I was driving at about 10 miles per hour and the engine died completely, power steering and brakes went out as well. Only after 3 minutes did finally using the remote start function on the key fob get the vehicle to start and run, this on a very busy roadway blocking a lane of traffic. Next day vehicle would not start at the dealer either, they diagnosed a bad tipm module and offered me a new module for $1200 or a "relay kit" for $587. New module cured problem for now.
Tl* the contact owns a 2011 dodge durango. The contact stated that the vehicle failed to start during the daytime or when the vehicle was hot. The problem has occurred numerous of times. The vehicle was not taken to the dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The approximate failure was 59,000.
I have a 2011 dodge durange that has a failing tipm (totally integrated power module) and dodge is aware of this problem however, will continue to sell the cars without fixing so we get so spend over 1,000.00 to fix it!
We attempted to start our vehicle, but the engine would not start. After several minutes vehicle started but stuttered, as if their was no fuel going to the engine. There had been no engine or service lights at the time. I researched the issue online and found that many durango and cherokee owners have experienced similar issues, and the cause was the tipm. I took my vehicle to the dealership and they tested it, and found it was a problem with the tipm, which was failing to engage the fuel pump. Luckily our car was parked at the time the problem started. My wife generally drives this vehicle with my two small children. Our warranty ended at 36000 miles, so it was not covered. My options were to replace the tipm for 1200 dollars, or pay 428 dollars to have an external relay installed to bypass the faulty tipm (chrysler star case #[xxx]). We chose to have the bypass installed. Vehicle is running fine at this point, but we are worried other issues (air bags deployed etc) will be a future problem. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
When the key is put inside the ignition, it takes a couple of tries for the engine to start (if at all) after failing multiple times. After it starts, sometimes the engine shuts down completely when I am driving at 30+MPH and when I hit a stop sign/red light! This is very dangerous and needs to be fixed!
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