While picking my son up from religion my vehicle suddenly stalled without warning. Thankfully I was pulling into the church parking lot and was in no real danger. I tried to jump start the vehicle with no success, but did notice the insulation on the jumper cables had started to melt. Towed to mechanic and was told the alternator had failed, in turn fried the battery. He replaced both, but then discovered the PCM was fried as well. Took it to the dealer here and was told faulty alternator again, which was replaced again, only to be told the PCM was fried. Now I'm into this for $3000 and I have no faith in the vehicle, the manufacturer, or the dealerships.
2012 Dodge Durango electrical complaints
Page 2 of 13: complaints 11 to 40 of 347, newest first, as owners wrote them.
I bought this vehicle second hand and was not warned of any recalls. I started having problems in April of 2023. Windshield wipers would turn on by themself, car would randomly shut off. I brought to several shops and nobody could figure out why it was reading “high voltage”. The car then started having occasional problems shifting. I eventually got on MOPAR website to be made aware there were 3 recalls and alternator was one of them. I called musson patout dodge in new Iberia, LA and made an appointment to fix my car. On the morning of our appointment the car died in the road on the way to dodge and wouldn’t restart without a jump. I brought it in and over the son of 3 days the fixed all the recalls. On my way to pick it up they called and made me aware it would need a new battery I told them I will go replace it as soon as I get the car. Since I picked up the car the shifting problems have not stopped. I have had a code reading “implausible data from tcm”. I have had a mechanic TELL me this recalled alternator going out is what cause this tcm to go out and Musson REFUSES to take it in and even diagnose it without over $170 that I don’t have to spend anymore. This is consequential damage that dodge should be held liable for and they are giving me the most difficult time, it’s my only vehicle for me and my 2 kids and I cant even drive it anymore.
I Came into dealership for scheduled service appointment on Apr 5, 2023 10:30:00 AM at EDWARDS CDJR OF OMAHA to get recall fixed on fuel pump relay and an oil change after receiving my 2012 Dodge Durango Citadel back my lights randomly starting blanking and my vehicle stalled and it wouldn’t start or turn over. So I spoke to service rep [XXX] at EDWARDS CDJR OF OMAHA 17950 Burt St and had the car towed back to the dealership that fixed on it EDWARDS CDJR OF OMAHA. I was originally told they didn’t have a loaner to lend to me so I can continue being a caregiver to my mother and transport her and my 7 children around until 04/21/2023 and that someone would call me that day to pickup a loaner vehicle. I called on 04/21/2023 about the loaner and they said someone would call me by midday to pick up a loaner. Now it’s Monday 04/24/2023 and I get a text stating 10 things are wrong with my vehicle in this link https://c.xtime.com/vkepCy2nkAoA2L4fXX including the PCM, which was more items then what was originally stated when they had inspected my vehicle on 04/05/2023 during the recall fix. So I informed them that, “ I will not pay for the pcm to be fixed because this issue is a result of whoever was the mechanic that was originally supposed to fix the recall fuel pump relay, so your shop has to fix it due to negligence on your mechanic's fault. I don't want to have to take anyone to court or give this issues to an attorney, this was sent to better business bureau because I have been left without transportation and facing economic hardship due to this situation.” Then they had their Service Manager [XXX] reach out to me over the phone, and he said that he spoke to three on-site master mechanic at the dealership and they all said the PCM had nothing to do with the fuel pump relay recall. I asked about escalating the issue and submitting an incident report to an higher up authority, he said he can’t. I asked again about the loaner he said there’s no loaner available. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMAT
I’ll be driving down the road and my car just shuts off. Steering becomes tight, no engine lights come on radio is still playing no warning except driving down the road and all of a sudden you can’t steer. It’s very dangerous especially when it happens while you are driving around the curve with children in the car. My mechanic can’t tell me why this happens. No explanation. This has happen several times
This family car had recall back in august fuel module for powertrain check engine light got it fix and few days later check engine turn on and has turned off since car slows down on freeway wont pick up speed and stall on me twice already with kids in car was going 65 and all sudden slow down wiuldnt pick up acceleration and turn off has run good since still having issues dealership says noting wrong with it
The contact owns a 2012 Dodge Durango. The contact stated while driving approximately 30 MPH, the battery warning light had illuminated, and the contact notices a burning plastic odor. The contact pulled over and opened the hood and saw black smoke coming from the alternator. The contact stated that he disconnected the negative battery cable; however, he stated that positive connector was extremely hot to the touch. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the battery, alternator, and the Engine Control Module (ECM) needed be replaced. The vehicle had not been repaired. The contact researched online and related the failure to the federal safety agency Campaign Number: 17V435000 (Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 118,000.
While driving, the ignition switch may fail and think that the key has been removed. This results in a total loss of power and the engine cutting off. The result is very limited steering and braking capability. This has happen to me more than 20 times in the pass 2 months. This problem still continues to happen even after changing the recent fuel pump recall on August 12, 2022. No check engine light on dash as well. This is my family vehicle and I do carry my children in this vehicle. We have been put in so many unsafe situations. This can cause an accident. This is a safety issue and should be recalled.
The contact owns a 2012 Dodge Durango. The contact received notification of the federal safety agency Campaign Number 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while starting the vehicle, the vehicle would start and then immediately stall. The contact stated that multiple attempts were needed to restart the vehicle. The contact was informed that the failure was related to the recall. The failure mileage was 150,000. Parts distribution disconnect.
My 2012 dodge durango sxt, rear turn signal stop flashing, front turn signal works, but not the rear .no turn signal or brakes lights
I just got a 2012 dodge durango 08/13/2022 I looked up the recalls on it and just trying to get it ixed if possible
The contact owns a 2012 Dodge Durango. The contact stated that after stopping the vehicle, the vehicle lost motive power and stalled. The failure occurred approximately 60-seconds after stopping the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure but no assistance was offered. The contact stated that the vehicle was previously serviced under the federal safety agency Campaign Number: 19V813000 (Electrical System) however, the vehicle experienced the failure listed in the recall. The failure mileage was 136,496.
My 2012 Dodge Durango has been experiencing reaccering issues associated with the tipm and fuel pump relay. The truck will stall, hard crank or simply not crank at all; leaving me stranded sometimes. This electrical issue also affects the fog lights, front lights, brake lights and turn signals; causing them to not work; putting me in danger of a collision on the highway or city street. This tipm and fuel pump relay have been under several recalls over the past 8 years and Dodge actually lost a class action lawsuit in 2015 in reference to this issue. They were ordered to replace these parts free of charge; labeling the parts defective. See link to tipm/relay article here (https://www.classlawgroup.com/chrysler-totally-integrated-power-module-tipm-lawsuit/ and here https://topclassactions.com/lawsuit-settlements/closed-settlements/dodge-jeep-faulty-fuel-pump-class-action-settlement/ ) They’ve replaced both of these parts twice for me over the past 6 years. Now I am experiencing issues where the car won’t start for 20 minutes after I turn it off. The signal lights won't work correctly; and the foglights are totally inoperative. I’ve taken it back to the dealer for a diagnostic and also called the corporate office but no one wants to take accountability and acknowledge what the issue is. I have attempted to contact the lawyer who started the class action lawsuit to consult about this matter but he says he can't sue them again. I’m looking to see if I have any legal recourse or what my best course of action could be in order to hold Dodge accountable for replacing my tipm and fixing this defective part for good. Thanks! REPAIR TIMELINE: 2016 fuel pump relay 2017 Tipm 2018 Rewired the tipm, replace 2020, fuel pump relay - september 2022, fuel pump PS - I have a video of the dealer technician recording the issue with his mobile phone.
Potential odometer rollback indicated per carfax, engine failure. Ohio department of public safety, bureau of motor vehicles did conduct a Ohio out of state vehicle inspection on 03/14/2022 @ BMV INVESTIGATIONS D-2@ 1583 Alum Creek Drive and inspector [XXX] has verified rollback. whereas she maybe reached at [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Unknown
The contact owns a 2012 Dodge Durango. The contact received notification of the federal safety agency Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact called two local dealers and was informed that she would receive a call back whenever an appointment was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Dodge Durango. The contact received notification of the federal safety agency Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The contact was informed about the waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.
There is something definitely wrong with my car. I have just now seen a recall but it occurred before the car was sold to me and it had electric issues with break fail, electrical accessories were still on as the dash notified while the car was off. It has had the seats move the steering would lock, it doesn’t provide many of the features for safety. The GPS is always wrong. I took it to the dealer several times and was told that the factory resets were fine. I don’t think that is the case. Under the hood there seemed to be additional after factory tampering with additional wires that had been added into the car.
I had just picked my car up from getting brakes and an inspection (obviously passed). I was driving home and there was smoke from under the hood with an electrical fire smell. My dash went crazy then I completly lost power. I had no stearing or brakes- couldn't even put on my hazards or roll down the window down to tell cars behind me to pass me. I immediatly called the garage that had just done the work to get it towed. They called today and told me that the alternator blew up and fried the battery and possible the computer (tip module??) I looked up recalls and noticed that there has been problems with this happening but my VIN didn't come up for this. I just wanted to check into the recall before I spent thousands of dollars.
I purchased my 2012 Dodge Durango two years ago and it has been one of the most stressful issues I have ever hadz. Two days after purchasing it all the lights lit up my dash board the head lights wouldn’t go on the heater or air wouldn’t work and my windows in front would not roll down. This usually happens when I start it in the morning but it also will happen when I’m driving I almost got into a accident on the HWY at 530 in the morning coming to work when my head light just shut off. It has been back to the deal shop I bought it 3 dodge dealer ships and my personal mechanic and they can not find out what the issue is. Over the past two years it has been in the shop bout 10-15 times It has been parked more than I have been able to drive it. I am in a loan I can not get out of.
The contact owns a 2012 Dodge Durango. The contact received a recall notification for the federal safety agency Campaign Number: 19V813000 (Electrical System) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 65 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact veered to the side of the road. The dealer was notified of the failure and informed the contact that they were overbooked and could complete the recall repair in two months. The contact stated that the failure had been recurring while driving. The contact also stated that the vehicle would no longer start. The contact stated that he contacted a second dealer Bloomington Chrysler Jeep Dodge Ram (8000 Penn Ave S, Bloomington, MN 55431) who informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 138,000. Parts distribution disconnect. (Recall Related Incident) - TS
The contact owns a 2012 Dodge Durango. The contact stated the vehicle would fail to start. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. There were no warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 19V813000 (Electrical System) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated while driving 55 MPH, the vehicle inadvertently stalled. The contact stated that as he attempted to turn the steering wheel, the steering wheel was firm. There were no warning lights illuminated. The contact stated he forcefully steered the steering wheel and veered to the side of the road. The contact stated he was able to restart the vehicle after several attempts. The vehicle was taken to the dealer and the fuel relay switch was bypassed as temporary remedy for the recall as per the manufacturer's instructions; however, the failure persisted. The vehicle was taken back to the dealer who informed the contact that they could no longer assist as the parts for the recall repair were not available. The dealer also informed the contact that the manufacturer only provided one part per month for the recall repair. The contact stated that he contacted several unknown dealers who advised as the first dealer. The contact also stated the camera that worked in conjunction with the cruise control had malfunctioned. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The manufacturer was made aware of the failure and advised the contact that they could not assist. The manufacturer referred the contact to the dealer. The vehicle was not repaired. The approximate failure mileage was 71,000. (RECALL RELATED INCIDENT) - TS
Had the recall for shutting down repair again and still having the same problem. I've spent over $2000 In diagnosed fees with dealership and private shops and still having the same problem. Yes the fuel pump relay was replaced 2 times. Still having the same problem it will start back up but locks the steering wheel to where you can't turn it. Which almost was in a accident but was able to stop before. It's happens every month but was told not to bring it back to the dealership as they cant find the problem as all recalls were repaired.
The contact owns a 2012 Dodge Durango. The contact received a recall notification for the federal safety agency Campaign number: 19V813000 (Electrical System). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
My power locks and windshield wiper fluid pump stopped working. I took the vehicle to the nearest dealership over an hour away. After many days and an expensive car rental, the TIPM needed replacing. After researching this issue, it is DIRECTLY correlated to a dangerous issue that resulted in a lawsuit in 2015. Additionally, the recall associated with the TIPM is not fixable at this point because Dodge doesn't have parts. So, the TIPM I was given in this repair is dangerous. This was a $1067 repair for a vehicle that has 80k miles.
The contact owns a 2012 Dodge Durango. The contact received notification of the federal safety agency campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall on several occasions. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2012 Dodge Durango. The contact received notification of the federal safety agency campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the federal safety agency for assistance. The contact experienced a failure while driving the vehicle at an undisclosed speed. The failure mileage was 130,800. Parts distribution disconnect.
The contact owns a 2012 Dodge Durango. The contact received a recall notification for the federal safety agency Campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact's spouse owns a 2012 Dodge Durango. The contact stated that while driving at various speeds, the stalled with the check engine warning light flashing on the instrument panel. The contact stated that the vehicle would eventually restart after multiple attempts. The contact had taken the vehicle to the dealer where he was informed that the vehicle was included in the federal safety agency Campaign Number: 19V813000 (Electrical System) however, the part for the recall repair was not yet available. The dealer installed a temporary fuel pump relay inside and stated that he would be notified once the permanent fix was available. Eight months later, the contact stated that the temporary fuel pump failed while his spouse was driving at 40 MPH. Due to the failure, the contact had the vehicle towed to the dealer where it remained in their possession. The manufacturer was notified of the failure and offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 93,000. Parts distribution disconnect.
Tl* the contact owns a 2012 dodge durango. The contact stated while driving at various speeds, the vehicle stalled. The contact stated no warning light was illuminated. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) and had the recall repair performed at earnhardt chrysler dodge jeep ram (1521 e. Drivers way, gilbert, az 85297). The vehicle was repaired however, upon retrieving the vehicle, the vehicle stalled with an abnormal gasoline odor. The vehicle was taken back to earnhardt chrysler dodge jeep ram (1521 e drivers way, gilbert, az 85297) where it was diagnosed with the fuel pump needing to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 153,000.
Tl* the contact owns a 2012 dodge durango. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. Luther brookdale chrysler jeep dodge ram (8188 brooklyn blvd, brooklyn park, mn 55445, (612) 326-3931) was contacted and it was confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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