Tl* the contact owns a 2012 dodge durango. The contact stated that the fuel pump relay was previously replaced under recall. The contact stated that recently while driving approximately 45-50 MPH, the vehicle stalled without warning. Zeigler chrysler dodge ram (3939 stadium dr, kalamazoo, mi 49008, 269‑290‑1152) who had performed the recall repair was contacted and an appointment was scheduled which was still pending. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
2012 Dodge Durango fuel system complaints
Page 2 of 4: complaints 11 to 40 of 99, newest first, as owners wrote them.
I recently purchased a vehicle march 2, 2021. I noticed that the vehicle has 3 recalls. The dealer that I purchased the vehicle from didn't have any immediate availability to fix the vehicle. So I made an appointment with dodge dealership. My car was at facility 2 days. Once I picked up vehicle they informed me they couldn't fix two of the recalls. Jason ( service guy) informed me that he would update me. Well a month latter he tells me that the parts aren't there yet . Chrysler hasn't released the parts yet.
Tl* the contact owns a 2012 dodge durango. The contact stated that while driving at various speeds, the vehicle loss motive power and stalled without warning. After the vehicle was restarted, the vehicle operated as intended. The vehicle was taken to the local dealer sport chrysler jeep dodge located at 200 e. Chestnut st, fort bragg, ca 95437, who diagnosed that the fuel pump relay was faulty. The fuel pump relay was replaced however, the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 74,300.
Dodge has issues a recall to the fuel pump relay. In the recall letter is states "a vehicle engine stall while driving can cause a vehicle crash without prior warning". I've called the dealer and told the recall parts are on backorder and would arrive in 2-3 wks. I called, the parts are restricted meaning they are only shipping 1 part per dealer per week and talking to the parts manager my car will not receive it's recall parts for months out. My car is unreliable and unsafe to drive in winter conditions in chicago. This is completely absurd. Dodge customer service provided absolutely no remedies after talking with a customer service manager.
Tl* the contact owns a 2012 dodge durango. The contact stated that the fuel pump relay switch was replaced under the federal safety agency campaign number: 19v813000 (electrical system). The contact stated that a week after the repair, the started to experience failures with the fuel pump. The contact stated that while pulling into a parking lot at less than 5 MPH, the vehicle suddenly stalled. The contact placed the vehicle into park and then turned the vehicle off and back on. The vehicle revved up and failed to start. The contact stated that the electronic throttle control system warning light was illuminated. The contact towed the vehicle to mtn view chrysler dodge jeep ram (6276 alabama hwy, ringgold, ga 30736; (706) 935-2328). The dealer informed the contact that the fuel pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 131,000. The VIN was not available.
Fuel pump relay the federal safety agency v62, 19v‑813 while pressing the electronic ignition switch to start my vehicle, my vehicle went into a no-start condition where the vehicle cranked several times before stalling out completely. After pressing the electronic ignition switch to the off position and opening-up my driver's door to reset the vehicle. I was able to press the electronic ignition switch again and start my vehicle. This is concerning because I have had the latest v62 recall repair done corning this matter.
The vehicle has had an open recall for over a year about the fuel pump relay. My vehicle has stopped running a few times while being driven on the freeway. At first, it was able to restart after a few minutes. Then, the vehicle did not start at all. Dodge says they still do not have the proper recall repair part made yet and would still replace it with the current part that has been recalled. I did need to have that done to be able to drive. After 2 months of driving an 80 mile daily round trip to work and home, it has stopped running again. I have called dodge and tried to get the vehicle towed and fixed properly but they act like it is not their complete concern. They are currently not providing towing or a rental. This is very unacceptable for a manufacturer to post a recall and then not get it properly fixed in over a year time frame.
Tl* the contact owns a 2012 dodge durango. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Gladstone dodge chrysler jeep & ram (5610 n. Oak trafficway, gladstone, mo 64118, (816) 455-3500) was contacted and it was confirmed that parts were not yet available. The contact stated while driving 60 MPH, the vehicle loss motive power and stalled without warning. The contact coasted the vehicle to the shoulder, turned off the vehicle, and waited for approximately 45 minutes to restart the vehicle. The vehicle was restarted and operated as designed. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic determined that the fuel pump relay was defective and needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was not made aware of the failure. Vin tool confirms parts not available. The failure mileage was approximately 190,000.
8/26/2020 fuel pump relay failed, was towed to dealership, I had to pay out of pocket for for the interim repair and had to submit for reimbursement from dodge. A week later the vehicle stalled out going down hill, twice in one day. The vehicle will have to go back to the dealership once the official parts come in, ( everything is delayed due to covid).
This is in reference to the recall on dodge durango fuel pump relay. Since this recall has still not been opened to be fixed, I am at the point where my vehicle is not starting because of it. If it does start I am worried of the possibility of it causing vehicle to stop while driving. I have four children and this is not acceptable. Like many others in this time of covid, I do not have the funds to fix this expensive recall. Is there any update on when this can be fixed? I have called the dealership and they said it is still not approved. This started about 3-4 weeks ago and now is getting worse. Car wouldn't start at all yesterday. I have scanned and checked everything with mechanic. He says it is recall item he believes.
The recall v62 has been known for 2 years. No parts are available to fix the recall. My vehicle is non-driveable at the dealership waiting on a part to fix it that is "unavailable". No rental was offered nor any time frame of when the part would be available was given.
My durango has stalled numerous times. The recall for the fuel pump relay recall has been performed and replaced and two new relays have been installed. The last relay lasted two months and failed completely yesterday. My car has been towed to a dealership. There is an open recall on this issue with no timeline for a fix. I was lucky enough yesterday to get the car to a parking space instead of pulling into traffic on a busy road before it died.
Tl* the contact owns a 2012 dodge durango. The contact stated that on several occasions while driving and turning in either direction, the vehicle stalled without warning. The failure recurred several times. The contact was able to restart the vehicle and the vehicle operated as intended. The vehicle was taken to barnet chrysler jeep kia (3430 highway 61 north, white bear lake, mn 55110, (651)762-2232) however, the mechanic was unable to retrieve a fault code or duplicate the failure. The vehicle was not repaired. The vehicle was included in the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The manufacturer was not contacted. The failure mileage was 80,000.
Fuel pump relay recall still not fixed. This is one of the vehicles that is failing. It is a danger to drive. It stalls driving down the road, takes a very long time to start. When it stalls the braking fails (my main concern). Contacted chrysler multiple times and they tell me keep driving the car, no fix anytime soon. The recalll started last year. A deadline or another temporary vehicle should really be put in place.
I purchased my 2012 dodge durango, used, with approximately 75k miles. Since purchasing the vehicle, I've experienced numerous problems that began with the transmission. Additionally, the car goes into "low gear" even when you don't turn the knob. Over the past year, the car has been in the shop more times than I can count for the doors locking and unlocking on their own. I haven't been able to lock the doors when in public. My key fob hasn't worked even after replacing the battery inside. The car has set the alarm off even when unprompted. It will lock/unlock while driving.the car has stalled, while driving, at least 3 times since november 2019. For each occurrence, the vehicle was slowing/excelling with a traffic light or to turn into a parking lot. On one occasion, the car would not crank over and a red light was blinking on the dash. The lock issue began happening again and I could not get it started. It had been stationary. When I came back to the vehicle later, it worked fine with no red light. The mechanics noticed the temperamental problems but could not get the vehicle to consistently repeat the problem. I've also replaced the water pump and had issues with the air conditioning. At this moment, it doesn't want to work for the driver's spot only.
Recall 19v‑813 is for safety and has not been resolved since the engine began stopping in 2013 nor since the first recall or since the second recall in november 2019. This is a safety issue and I have had the car stop while driving and not restart. Sometimes it does not start in the garage. I hit the fuel pump relay with a hammer and it will work for a little while. Dodge does not allow me to fix this myself. Can I have a new car? (recall related incident) ts
Vehicle has stalled multiple times. Either right after start up or while driving. In all cases I have found that the 20 amp fuse that was installed for recall r09 from 2015 is melting and causing the fuel pump relay to fail which is causing the stall condition. The fuse is easily replaced but the stalling is becoming more and more frequent, happening at least once a week. Dodge says there is no remedy for this and there are no parts to just replace the current set up. So now I am stuck with this issue until dodge figures out what is wrong. Each instance of stalling has occured at 25 MPH or less but its only a matter of time before it happens at a higher speed.
The federal safety agency recall number: opens new window takes away from VIN lookup section>19v-813recall date: november 14, 2019 // vehicle continues to loose power while driving on freeway, engine light turns on; dealer keeps telling me it's the fuel cap! Now fcw warning is coming on in addition. Not safe!!! No remedy yet 5 months later!
It took 30 minutes for my husband to crank my car. He had to tap on relays in the fuse box to get it going. The car was parked in the driveway and had not been driven since the prior evening. Went to the dealership to ask about recall and they said chrysler had not come up with a fix yet. So the question is. What do we do if we keep having issues?
Vehicle wouldn't start I spent half an hour trying to get it to start call dodge dealership they dont have a part for this problem it's not safe and very embarrassing my biggest fear is getting stranded somewhere I have been dealing with this problem since last year
My vehicle stalls after starting then continuously turns over until I push the ignition button multiple times until it turns off. I have had this issue since april of 2018. The vehicle has been to the dealer multiple times for this with no repair available. Now there is a recall issued on the fuel relay switch(which was fixed a few years ago for the same problem.) and again no repair available. This is very unsafe and quite embarrassing when I am trying to start my vehicle. How long do we have to wait?
First started with locks on doors, then fuel gage now does not start at all. Electric lights would just start going on & off while driving it would slow down and could not pick up speed sometimes while driving on street.
Stalling randomly while driving all power cuts out. Huge safety concern. Still at dealership 3 months later for a recall and no piece available yet according to chrysler. Fuel pump relay. No estimated date for replacement. Beyond upset. I want my vehicle back . Chrysler needs to get a remedy and fast for its customers. It's a huge safety issue and people need their own vehicles. Not a rental it shouldn't take this long. They should have a piece made or at least an estimated time when they will have it for customers.
My 2012 dodge durango has lost all power while I have been driving it. Today is the 4th time this has happened in about 2 months. I have been driving and without any warning the car stops running and all electrical is gone, my dash is blank. I was almost in an accident today. I pulled out on a busy street and lost all power. I was able to stop in the middle turn lane and put it in neutral. It is very scary each time it happens without warning!!! This issue must be addressed and fixed. My safety and my family's safety is at stake! I am afraid and won't drive it on the interstate. This engine failure has happened 4 times in the last couple of months. This sounds like manufacturer recall # v62, the federal safety agency recall # 19v‑813 with the stall condition while driving the vehicle. A fuel pump relay failure. (recall related incident) ts
Motor shuts off traveling down the road (happened 3 times since 2016). Twice on a curve 30 - 40 MPH & once down a straight away 60mph (scary). Got on your web sight the federal safety agency recall # 19v‑813. - manufacturer recall # v62. We have stopped driving the vehicle. Called dodge gave me case # 74962415. Talked to a [xxx] at dodge said he could not loan me a vehicle. Ask him to let me speak to his superior...he said no. Talked to bobilya dodge (local dealer). No help with this recall until they figure out a remedy. (recall related incident) ts can you help? Need a vehicle! [xxx] approx dates this occurred ....2/17. + 4/18. + 5 /19 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The engine regularly will not start when I push the button. It stalls over and over. Sometimes leaving us stranded. This has been happening since at least 2016 and I have had all recalls repaired. The matter has never resolved! Now I have been informed that the initial recall replacement part was faulty and dodge currently does not have a fix.
Tl* the contact owns a 2012 dodge durango. The contact stated that the engine would not start. The vehicle was towed to classic dodge of arlington (1333 east interstate 20, arlington, tx), but the cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 105,000.
Tl* the contact owns a 2012 dodge durango. While driving 20-30 MPH and decelerating to a stop, the vehicle stalled. The contact was able to restart the vehicle after several attempts. The vehicle was taken to tomball dodge chrysler jeep ram (23777 tx-249, tomball, tx 77375, (281) 374-4859) where it was diagnosed that the fuel pump relay needed to be replaced. The VIN was included in the federal safety agency campaign number: 19v813000 (electrical system), but the part was not available. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 168,000.
I've have an ongoing problem with the check engine light and feeling like the truck is going to stahl. Can't remote start my truck because of this problem. I've taken it to get repaired several times for the same issue and still have not fixed the problem. I just got my truck back on 10/25/19 and didn't drive it until monday 10/18/19 and check engine light came back on and feeling like it's going to stahl. I want my truck to be repaired already.
Tl* the contact owns a 2012 dodge durango. The contact stated that the vehicle was repaired per the federal safety agency campaign number: 15v115000 (electrical system); however, the remedy failed to repair the vehicle. While accelerating from a stop, the vehicle stalled. The vehicle was towed to the contact's residence. The contact mentioned that the fuel pump was inoperable and an abnormal clicking noise was heard. Also, the vehicle periodically failed to start. Galeana chrysler jeep kia (180 greystone blvd, columbia, sc 29210, (803) 779-7300) was contacted and informed the contact that the failure was due to the bypass for the fuel pump. The contact was referred to the manufacturer to see if the repair would be covered. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure and informed the contact that the vehicle would not be covered. The failure mileage was 180,000.
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