Air bag light came on and car constantly loses power even though the battery installed is new direct from dealership. Recurring situation happens at least twice a week.
2013 Dodge Durango airbags complaints
Page 2 of 3: complaints 11 to 40 of 42, newest first, as owners wrote them.
The vehicle was running, in "park", sitting in the driveway. My 17-year-old son was in the passenger seat. The headrest airbag deployed without ANY provocation of any kind. No movement in the vehicle, and it was not in motion, there was certainly no collision. The EXACT same thing happened on the driver's side 3 years ago, while I was sitting in the driver's seat, in the driveway, with the vehicle running and also in "park". The force of the deployment from either of these incidents was not enough to warrant an injury or a headache, but does elevate a safety concern until it is repaired. There were no warning lamps that came on prior to deployment, it was a complete surprise on both occasions.
While driving with my wife sitting in passenger seat, the headrest safety deployed for no reason. This occurred under normal driving conditions. There was no impact or collision which would have caused the deployment.
The passenger headrest deployed with no warning. My daughter was sitting in the seat while we were driving at 40 mph when the headrest shot forward and hit her head. There was no accident and no collisions of any kind to cause this to happen.
Driving the on-ramp as I was speeding up to file into traffic my headrest exploded hitting me on the back of my head/neck area. It was a pretty violent incident and I almost caused a accident due to my orientation being stunned. As I made it home I found little black plastic pieces that came from the head rest. It appears the plastic retainers become fragile over time and loose their structural integrity, then become a serious hazard should they fail during driving. During this event no warning has been given, sound or visual, and the vehicle is drivable. However, as there is currently a potential for a head/neck injury to the front passenger if it should reoccur, no passenger is being transported in the front until this is corrected.
1.The air bag light come on & off randomly. The air bag has never been deployed. 2. The transmission misfires, I don't know if it has to do with the fuel pump relay. I've replaced almost the entire transmission and still does the same thing.
In July 2021, driver's headrest restraint system deployed while driver was parked and vehicle was off. Driver entered the vehicle at the end of a workday while it was parked under a carport, sat down and closed door, then the headrest popped open unexpectedly. It has not been repaired yet, but scheduling service with the dealer in late July 2021. Headrest cannot be put back into place as it appears inside plastic pieces broke when deployed. No injuries.
Driving on Freeway and my son was sitting in the passenger seat when the headrest exploded for NO reason. It was extremely loud and I nearly swerved off the road. There was no warning signs or lights that ever came on for warning. After researching this apparently is a known issue and I want replaced NOT out of my pocket. I have monitored my son now for whiplash injury due to this incident.
My wife was involved in a very serious rollover accident this past week (11/18) in our 2013 dodge durango SUV. She was hit in the rear quadrant and flipped several times coming to a rest on the roof. We have 3 children (who were luckily not in the car at the time) who would have been severely injured if not killed in this accident as none of the air bags deployed. This happened on merritt parkway in ct*dt
My wife was sitting in the passenger seat and got hit in the back of head by the headrest. I was driving approximately 45mph on a city street when it deployed violently for no reason whatsoever. We have never been in an accident with this vehicle so there's no reason this should have happened. It gave her a pretty good headache too.
My husband was driving and the headrest popped open as if he had an accident. He was driving on a highway in the middle of a city, stayed in one lane. There was no accident or sudden stop or anything simulating an impact. The headrest hit my daughter in the head causing a headache.
Tl* the contact owns a 2013 dodge durango. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact also stated that the passenger's side air bag warning light illuminated intermittently. The contact then received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the repair was unavailable. Lone star chrysler dodge jeep ram (8811 interstate 35 access rd, san antonio, tx 78211) was contacted on several occasions and confirmed that parts were not yet available for recall repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. Vin tool confirms parts not available.
On august 1, 2020, the front passenger seat active head restraint spontaneously deployed and hit the passenger (14 y/o female) in the back of the head. The vehicle was in drive but was stationary at the time (in a drive-through line).
I was park in my driveway in park getting ready to go. When all of a sudden my passenger side headrest burst open. Luckily no one was on the seat at the time. But I believe with the force it cam out it could had giving some one a concussion. I would have hate ut if one of my kids was there when it burst open.
Head rest popped open.
Headrest airbag deployed while driving but was not due to an impact.
Tl* the contact owned a 2013 dodge durango. While driving approximately 45 MPH in the rain, the vehicle seemed to suddenly lose power and the rear of the vehicle began to skid on the road. The contact attempted to regain control of the vehicle, but was unsuccessful. The contact stated that the vehicle struck and went over a guardrail. The air bags did not deploy. After the crash, all the instrument panel indicators illuminated. A police report was filed. The vehicle was towed and deemed totaled. The driver injured her head, one passenger injured their head and nose, and the other rear passenger injured her neck. Medical attention was received. The dealer and manufacturer were not made aware of the failure. The cause of the failures was not determined. The approximate failure mileage was 150,901. *dt
Vehicle was stationary in my driveway, I was sitting in the driver seat. Vehicle was running, but in "park", driver's door open. My husband reached in from outside to hug me goodbye, and the driver's side headrest popped open. Powerful enough to move my head forward, but not powerful enough to cause pain or injury. We tried to put it back together (not realizing that there was an airbag in there), and were unsuccessful. I drove approximately 4 miles to work afterwards, adjusting the seat a bit so as not to impede my posture.
As we were getting in the truck the driver side airbag on the head rest exploded. Thank god I wasn't in the seat just yet when it went off.
Drivers side headrest air bag deployed when the car was off and parked in my driveway overnight .
I was driving my 2013 dodge durango citadel. While driving approximately 45 MPH the passenger side headrest became dislodged and sprung open out of no where. Thankfully, no one was in the seat as they could have been severely injured. After contacting the dealership it appears the plastic retaining pin receiver had broke. Small pieces of plastic were inside the headrest and it is unable to be reset. The dealership does not cover this under any warranty and it would be almost $800 to repair. I believe this headrest is also connected to my airbag deployment system. It is unknown if any further issues could happen from this.
Vehicle was backed into a parking spot at a restaurant with no possibility of a rear end collision when the active head restraint on the drivers side deployed. Fortunately we were parked, otherwise it could have very easily caused an accident. I have noticed a number of complaints about the issue from others as well. The plastic that holds the retention rod broke causing the release, so the whole unit has to be replaced at my cost. You can see the broken plastic in the provided picture. This could be a serious safety issue if it deployed while someone was driving down the highway. I have been in contact with the local dealership where it was purchased 3 days prior to the incident.
Tl* the contact owns a 2013 dodge durango. The contact stated that the vehicle failed state inspection because the air bag coil was defective. The vehicle was taken to white motors inc. (175 old farm rd, roanoke rapids, nc 27870) where it was diagnosed that the air bag coil was faulty. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,435.
My wife and I were driving down the road when the passenger side active headrest deployed. When it deployed it hit her in the back of the head and gave her whiplash. I researched it online and it appears that this is a common problem with dodge vehicles. I attempted to reset the spring loaded active headrest to discover that the reason it had deployed is because the plastic retaining pin receiver was broken. I have attempted to contact dodge (case#32447405) with no resolve. I feel like the headrest should certainly be recalled. If an older person had been hit in the head or if it were on the drivers side of the vehicle it may have caused serious injury, a crash, or death. I can email photos upon your request. Your pursuit of this matter would be greatly appreciated.
Would like to file a complaint due to my 2013 dodge durango was in a traffic accident while in motion on a state route and sustained heavy front in damage and none of the air bags deployed.
Tl* the contact owns a 2013 dodge durango. While operating the vehicle, the air bag sensor indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the seat wiring harness was faulty. The vehicle was repaired, but the failure reoccurred approximately 4,000 miles later. The manufacturer was notified of the failure. The failure mileage was 36,000.
Tl* the contact owns a 2013 dodge durango. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the seat wiring harness failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,349.
Tl* the contact owns a 2013 dodge durango. While driving approximately 75 MPH, the contact's vehicle crashed into the rear of a second vehicle. The air bags did not deploy. A police report was filed and no injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 79,690. The VIN was unavailable.
Vehicle was involved in a side impact that raised vehicle to approximately 30 degrees. Body shop said airbags should have deployed. Explained to the dealer on several occasions and there was no check done to confirm that airbags were in working order. Dealer says that it obviously wasn't sufficient enough impact to deploy airbags. I'm not convinced after reading about defects. Electrical system was addressed on numerous occasions regarding window going up and down, locking system and alarm system actuating on their own, while driving and when parked. Dealer said they could not duplicate issue, but when it finally was proven, they repaired the window only and we were forced to pay to get outer vehicle back. I feel that there is an electrical system issue.
Air bags did not deploy in head on crash at 45 50 MPH in my 2013 dodge durango.
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