I purchased my dodge durango brand new in 2014 and never had an issue with it. It is currently in great condition except that I recently took it in for an oil change on 3/9/19. It sat in my driveway until my wife drove it to work the following monday morning. On her way home from work she started to smell an overwhelming burning electrical smell. I drove it back into the dealership where the oil change took place and they outright lied to me telling me it was a plastic bag burning on the catalytic converter. They could not prove it when I asked them to show me. I scheduled an appointment with another dealership for this tuesday. So I did some research to see if anyone has had the issue and the internet is full of these vehicles having the same problem. I noticed that in a fe instances the issue was dud to a recall on the alternator. When I entered my VIN number in the federal safety agency site, it does not come up as a vehicle that needs the recall completed. Why would my 2014 dodge durango be part of that recall? Vin [xxx] and also if this is not the issue why would I and so many others have the issue. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2014 Dodge Durango engine complaints
Page 3 of 4: complaints 41 to 70 of 76, newest first, as owners wrote them.
I was driving on the freeway during a very bad rainstorm at night on january 16th, 2019. I was traveling around 50 MPH on the freeway, in the number three lane, when my car shut off, where I lost complete power to my engine. My speedometer dropped from 50 to 30 MPH immediately, leaving me with no power, to barely make it to the emergency lane. No power, no brake, no steering-nothing. My horn was also honking, my headlights flashing, windshield wipers attempting to move but unable to, and speakers making weird noises. And to make things even more scary, my 9 year old son was in the car with me. This is an issue that needs to be investigated, and possibly issue a recall. I feel that I am extremely lucky that my son and myself were not severely injured or even killed, with my car shutting off like that without warning. If I had not been able to cruise to the emergency lane, no doubt we would have been struck at a standstill by oncoming traffic, averaging 50-60 MPH. I am extremely concerned, and this is a huge safety issue. I brought the car into the dodge dealership, where I was told that it was from the rain and it shorted out my electrical. That's it. That's it? There should be a better explanation, and action taken to prevent something like this from ever happening. That car shutting off without warning from 50 MPH to 0 MPH on a freeway could have cost my son and I our lives. I am expecting to hear back from dodge regarding this very dangerous problem that occurred, and I have also read about similar complaints with the durango, so I know this is not a fluke. I look forward to hearing from you. Thank you.
My 2014 durango has been making a knocking noise on the front driver side for over 3 years now. I took my car in several times and to different dealers. It was always the same story, 'we couldn't find anything' I even had one dealership tell me 'sorry we can't figure it out, it's like trying to find a needle in a haystack.' are you kidding me!! My vehicle has been to the dealer over 5times for the same problem and it's never been fixed. Now it's out of warranty and out of their hair, just what they wanted. I need to help on what to do in this situation. Another issue I had was with the fuel pump. They fixed some problem I had a few years back, they actually broke my gas tank door after working on this issue. My car has once again come back with this same problem. Today my car won't start and is unfortunately out of warranty. I had a mechanic come take a look at it and it seems to be the fuel pump once again. Who's working on these cars? Drunks? I need help asap. I want to note that the knocking noise occurs every time I'm driving. No matter the road conditions. Smooth, bumping, raining, the knocking sound is there. It sounds like a rock hitting under the hood. It's not constant but happens every 3-5 minutes and I know it's not the lifters because I've also had the problem already and it's been fixed. Any help would be great. .
Developed a leak in the oil filter housing, which leaks down through the engine compartment and also gets on the exhaust system. This is a very common issue with the pentastar 3.6l engine on all chrysler produced vehicles. They have made a few revisions to this part, but have never issued a recall leaving many vehicles with this faulty and potentially dangerous part.
Vehicle shuts down while on freeway. Dealer was unable to locate problem. It happened again over the next 6 month's several times. New vehicle was at dealership many times. Dodge sent out a corporate machanic saying there was apinch in the fuel line. This happened again a year later, same fix at dealership. And two years later, I am having the same problem, car does not start anyone this time.
Vehicle accelerated without driver input, including going up a hill without driver pressing accelerator. Engine redlined while stopped at a traffic light without driver input. Vehicle put into neutral, but engine revving would not decrease, and then driver put vehicle into park which continued to rev at high rpms, but vehicle would then not shift out of park. Vehicle was turned off and then back on after 45 to 60 seconds, but vehicle continued to rev engine at high rpms and showed that vehicle was in 8th gear. Approximately 30 minutes later, vehicle would not turn on. Tried to turn vehicle on and it would turn itself off without trying to start.
Check engine light appeared despite all scheduled maintenance having been conducted as recommended. Check engine light is p0520 engine oil pressure sensor/switch "a" circuit. Seemingly this is a faulty sensor/switch which has occurred in 12% of durango vehicles of the manufacturer year of 2014.
Tl* the contact owns a 2014 dodge durango. While driving, the temperature gauge and power steering indicators illuminated. The contact drove home, inspected the vehicle, and diagnosed that the water pump failed. The contact stated that the water pump failed due to defective materials. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was notified of the failure. The failure mileage was 60,000.
Tl* the contact owns a 2014 dodge durango. While driving 70 MPH, a burning odor was detected and the check engine warning indicator illuminated, which meant that the battery voltage was low. The vehicle was towed to the dealer (peacock chrysler jeep dodge ram hilton head in hardeeville, sc 29927) where it was diagnosed that the water pump was fractured and needed replacement. The vehicle was not repaired. The contact referenced the federal safety agency campaign number: 17v435000 (electrical system) as a possible cause of the failure. The manufacturer was notified and informed the contact that the VIN was not included in the recall. The failure mileage was 52,326. The VIN was not available.
Tl* the contact owns a 2014 dodge durango. While driving approximately 45 MPH, the vehicle stalled without warning. The contact coasted the vehicle to the shoulder. After attempting three times to restart the vehicle, it finally started and was driven to the contact's residence. The contact stated that the failure began approximately two and a half months ago. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic testing or repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 71,000.
Part # 68105583af was leaking engine oil. The oil was collecting between the heads. Dealer replace the part but I haven't been able to get imformation from dodge if the part has been redesigned oil collecting between the heads could cause a fire the oil leaks when the engine is running
Vehicle check engine light came on, went to have vehicle diagnosis completed by shop and it was found that housing oil filter is damaged which lead to oil leak it was found that chrysler engine design of housing oil filters for 3.6l engines have been poorly made an it is a common issue service bullentin sb-10058301-5939 verifies this issue
Tl* the contact owns a 2014 dodge durango. The contact experienced several failures within less than two weeks of owning the vehicle. There was an abnormal noise progressing from the electric control panel on the driver's side door area, the instrument cluster shorted out, various warning gauges illuminated, the emblem fractured from the front area of the vehicle, and the radio failed to function. The vehicle was not inspected by an independent mechanic. Uconnect was contacted pertaining to the failures and indicated that the previous owner reported the same failures. Uconnect suggested that a dealer be contacted. The dealer (stevens creek chrysler jeep dodge ram, 4100 stevens creek blvd, san jose, ca 95129, (408) 248-1800) was contacted. In addition, dark smoke emitted from the tail pipe. The manufacturer was notified of the failure. The failure mileage was not available.
While driving 2014 durango (w/ 26313 miles) on highway, the "check engine light" came on, and the car slow down to 30 MPH and it would not accelerate more than 30 MPH. I pulled over and inspect the car and found oil dripping from the engine and the entire bottom of the car was soaked with oil which can be a fire hazard. Upon doing a brief research online I found many people who owns a 2014 dodge/ chrysler with a pentastar engine reported that the cracked "plastic engine oil filter housing" causing the leak. I took my car to the dealer and they refused to fix my car under warranty and blamed me for "over torquing" the oil filter.
I submitted a previous report related to this issue. Today my car was parked on the street and totally started on its own. This car does not have a remote start. I was walking towards my car trying to turn off the panic horn which was sounding. I was approximately 15 to 20 feet away from the car when it started. This is the 4th time this car has started on its own. The car was under warranty the other three times this occurred, but the dealership checked it out and said they could not find a reason. I am really concerned this could occur while the car is parked in our garage and cause carbon monoxide poisoning (the first 3 times it started on its own the car was parked in the garage.)*bf
Bad oil pressure sensor with code p0520. Engine light suddenly come on when idle. Since then it read high pressure close to 100psi in the morning right after I start my car. Lowered as I drive but the engine light doesn't go off.
Hello, I just purchased a 2014 dodge durango limited awd w/approximately 30,000 miles. I have had the vehicle for about 3 weeks and on september 4/5th notice huge puddles of oil in our driveway. My wife attempted to drive it that morning, but heard weird noises "sputtering noises" in her own words. Once she told me of the issue, several hours later I started the durango and heard similar noises. Looking under the vehicle I notice oil on the under carriage of the car stretching maybe 5 feet in length. I called chrysler roadside assistance and notified them of the issue. They sent over a tow and once the dealership diagnosed the problem, they said it was an oil cooler leak. Upon reading several forums this seems to be a common issue.
The water pump blew and had to be replaced. The vehicle had less than 50,000 miles on it. This should not have happened. The vehicle was stationary and was very loud when we started it, took it straight to our mechanic.
Tl* the contact owns a 2014 dodge durango. While driving 35 MPH, the check engine warning and shift to park warning indicators illuminated. The contact stated that the vehicle slowed independently and stalled. There was also an abnormal fuel odor present. The contact was able to restart the vehicle after parking the vehicle for ten minutes. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 61,000.
Noticed oil leak under vehicle. Upon inspection, discovered it was the oil filter housing. Took to dealer who quoted $474.70 for repair. Vehicle had 47,xxx miles and should have been covered under the powertrain warranty. Chrysler customer care could not state why it wasn't covered other than it was outside the 3yr/36,000 mile bumper to bumper. Mechanic did not specify that part was damaged from oil changes. Just stated cracks were found in the oil filter housing. Service bulletin sb-10058301-5939 dated august 7, 2015 shows there is a known issue. Additional sb-10080203-2280 dated june 15, 2016 proves that fca knows there are numerous issues and want engineers to be called. It is common to all 2014 3.6l pentastar oil filter housings after the apparent design change from metal to plastic. Fca agreed to recoup 50% of the cost after they couldn't explain why it wasn't covered under the powertrain warranty. It's a well known issue across the numerous forums out there. Oil draining down back of motor over transmission bellhousing could be hazardous as a fire could be started due to proximity to exhaust system.
Car won't start, car stalls and engines sudden shut off
Tl* the contact owns a 2014 dodge durango. While driving 45 MPH, the engine misfired and the vehicle stalled without warning. The contact lost control of the vehicle and crashed into a tree. As a result, smoke started to emit from the dashboard. Shortly afterwards, the vehicle burst into flames. A police report was filed and all five passengers sustained unknown injuries that required medical assistance. The vehicle was towed to a salvage yard, but it was not inspected. The manufacturer was not made aware of the failure. The failure mileage was 5,000.
While driving the alert chime indicated that the key fob was not in range. Then the vehicle shut off. The key fob was in the cup holder. The vehicle was in the drive position. I had to stop. Put vehicle in park, restart the vehicle and then put in drive and continue driving. This is the first time that has happened.
Anti-theft system activated upon exiting vehicle and key fob became desensed due to rf interference in area. Dash display indicated that "key fob not recognized". Car has keyless start button and could not be started. All functions on key fob were not operational. Roadside towing assistance had to be requested.
Shortly after 1st acquiring the 2014 dodge durango r/t awd an exhaust smell filling the cabin was noticeable after acceleration and steadily traveling between 40-45 MPH w/the front and rear air conditioning units on recirculation. The occurrence was repeatable and noticeable by my spouse and children while riding in the durango. It was brought to the purchasing dealership multiple times for the exhaust leak but ultimately they could not determine the origination or cause; they attempted a software update. The dodge durango was brought to another dealership where the rear cabin air exhausters and lift gate grommets were replaced to no avail. The 2nd dealership ultimately advised they do not know how or why the exhaust is entering the interior cabin and have labeled the exhaust leak as a smell. A non-feasible vehicle replacement has been offered. Documentation of the exhaust leak issue is available for further review. The dodge durango has not been modified.
The vehicle was in park in a parking space and running with my daughter, mother-in-law, and father-in-law sitting in the backseat. I reached in from the passenger side door of the vehicle and pressed the ignition to turn the vehicle off. The vehicle ignored my command, the dash began flashing, and the car engaged in drive and took off driving across the parking garage. I had to sprint around the vehicle and jump in to the drivers seat to engage the brake and turn the vehicle off before it collided with other vehicles in the garage.
Vehicle was parked at a boat launch in preparation of putting boat on trailer. Car was in park, engine idling. Got out of the car to retrieve boat while partner would drive the car out after boat was trailered. While partner was attempting to get behind the wheel, car suddenly started backing into the lake until submerged. The transmission was still in park until tow truck operator got into the vehicle to manually release transmission in order to tow out. Probably not repairable.
Tl* the contact owns a 2014 dodge durango. The contact stated that the vehicle failed to start on multiple attempts. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.
Wife went to start up vehicle and it would not crank over.called aaa for a jump. It crank and started with a rattle can sound.I came home to verify sound. It did such sound as she explained. I'm a mechanic and removed valve cover to check for rocker damage none found. I removed intake and found water in #7and #8 cylinder.I looked at seals on intake and found not installed properly. The seals were not square in bores of intake. I have not removed oil pan but I suspect connecting rods bent on start up. I need to know if dodge new about this issue. I did do a coolant pressure test and it held fine with no leaks. Was there a recall on the intake which destroyed my wife's engine.
Upon leaving the dealership after a brand new car purchase a strong gasoline odor filled the cabin with the A/C or heat turned on. Upon exiting the car a strong gasoline odor was present around the hood and left front fender. The odor has rendered vehicle unusable to transport infant and toddler. Dodge service has had the vehicle for over 2 days with no resolution.
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