I am writing to formally escalate an ongoing and serious safety issue involving my 2019 Dodge Durango R/T, VIN [XXX], which was originally transported from Canada and is now registered in New York, United States. I have experienced repeated incidents involving sudden loss of engine power, multiple dashboard warning lights, and extensive ABS-related fault codes. Despite multiple visits to my local dealership and substantial diagnostic expenses, the underlying issue remains unresolved. My vehicle is now immobilized at my home, and I am being asked to incur additional expenses for further diagnosis and repairs without a clear explanation of the underlying failure or whether it may be related to an outstanding ABS recall. I am requesting a formal safety investigation, a review of my vehicle’s recall eligibility, and a resolution that does not leave me financially responsible for repeatedly diagnosing what may be a known safety-related defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2019 Dodge Durango: sudden loss of power
8 of the 146 complaints about the 2019 Dodge Durango describe sudden loss of power.
- owner complaints
- 8
- of this car's complaints
- 5%
- recalls
- 0
Sudden loss of power by model year
What owners say
The vehicle fails to start reliably. I have made all the necessary repairs in an attempt to have the car to start reliably. I have replaced items that the average owner would think are normal wear-and-tear items around the starting system. I have also replaced items that the average owner would not think would wear out and need replacing. All of this work was done out of pocket. A warranty or recall covered none of the work. Yet the car still does not start reliably. I believe this is a safety issue because it could lead to the vehicle losing power on the road and leaving occupants stranded. This is not a normal issue. This must be a manufacturer's issue. Producing and selling a vehicle that has known electrical and fueling problems. Also, Dodge, the manufacture clames the ZF 850RE-based 8-speed automatic has fluid for the life of the vehicle. Dodge claims that the transmission fluid in this transmission does not need to be changed and/or serviced. More information about this ZF 850RE-based 8-speed automatic transmission claim by Dodge would be helpful.
I was driving my vehicle and the engine light came on and the car started overheating. I had to immediately pull over. There was fluid underneath my Vehicle again. This occurred twice in 6 months. The engine coolant lines have a whole in them. This is the 2nd repair for the same issue in 6 months. The Vehicle has been sitting for over 3 weeks at dodge. They have not answered or responded to our claims. The Vehicle poses a safety risk as it instantly overheats and you lose power. The coolant lines under the Vehicle are not secured at all and rub against other parts under the vehicle.
When my family and I were making an hour long drive to a hotel for the weekend, the check engine light came on briefly, and went off. On the way home, it came on once more and vehicle lost power and i thought it was going to stall but then it was fine. I thought it was from the cold weather but a few days later, the light came on and stayed on. I got P0001 & P000A codes on a reader. It's unsafe in frigid temps to have the risk of vehicle stalling because of this issue & this isn't the 1st computer/sensor/electrical issue I've had with it since I bought it certified new. I think there are multiple computer issues with this model year and just want to make others aware. There is also a recall with the brake system in this vehicle.
The vent tube leading to the transmission came disconnected and sucked up water into my transmission. Leading to the transmission to not have any power. My son and I were in the the car trying to go up the hill when it lost power and started rolling backwards down the hill into traffic with the gas pedal to the floor. The mechanic at dodge said he has no idea how the vent tube was able to suck up that much water into the transmission. There was no lights that came on about the vent tube until it was too late and even then the check engine light would go on and off every time the car was turned off. The car is un drivable and currently at JT Dodge land in Columbia SC. I have notified my Insurance to see if this is something that would be covered l.
Chrysler Customer Care PO Box 21-8004 Auburn Hills, MI 48321-8004 June 3, 2022 Dear Customer Care, I own a 2019 Chrysler Dodge Durango Pursuit. I purchased it used last year from a Chrysler dealer in Newcastle, Maine. Today, as I was driving along the road my car completely shut off. It was totally without any power at, thankfully, only 35-40 mph. I had no brakes, no power steering, no lights, including flashers, NOTHING. I was able to get partially off the road but was in a very precarious place and had to call 911 to get a police car to come to keep from being hit by traffic. When the tow truck got there, I knew that the Neutral Engagement button needed to be pushed in to pull the car onto the flatbed and advised the driver. He proceeded to push the release button, but nothing happened until he wiggled the shift level. When he did that, the electrical came back on and the car asked for the key fob to start the car. It then started to all our amazement. There is no apparent reason for this vehicle to have lost all power and electrical when it did. This is a very, very unsafe situation. If I had been in heavy traffic and going much faster the story might have been very tragic. There is no way I would have been able to get off the highway, especially if I had to cross a lane or two. I had all I could do to steer it at 35. I am sending a copy of this letter to Consumer Reports, the federal safety agency, and a local Chrysler dealer. I am hoping the dealer might have some idea of what may be happening so that I can make sure it doesn’t happen again. I think you need to find out and see what you can come up with as well. This is a serious safety problem that needs your immediate attention. Please get back to me with your findings asap. Thank you. Sincerely, [XXX] cc. Consumer Reports, the federal safety agency, Bodwell’s Chrysler of Brunswick, ME INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
2019 Didge Durango. Purchased used with c.22k miles on the clock. Have driven c2.5k miles and the following has happened 3 times. When accelerating the car seems to lose power momentarily and then gets stuck in third gear. Cannot shift up or down. After parking and restarting the engine the issue is resolved but the check engine light comes on. Goes off sometimes after a few hours, sometimes after 1 or 2 days
After dropping off my oldest daughter at preschool, I drove for roughly 2.5 miles and parked the car, I suffered a total loss of power steering. The truck has a completely electric steering system. This occurred 10/31/2019. On this date I took the vehicle to the local dealership for diag. They called 11/1/2019 and stated that it needed a new steering rack. It is now 11/19/2019 and the part is still on back order. Chrysler keeps pushing the date back. I still do not have the vehicle back and not definitive date of return. If this would've happened with my daughters in the car while driving down the road it would've caused a serious crash.
Service bulletins that may apply
- Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed...
- Cooler - engine oil
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Water pump
- Water Pump & Chain Case Cover
- Isolator - engine mount
- Hose- Oil Cooler Inlet, Outlet
- Engine Oil Leak
Related recalls
No recalls on record for this model year.
Questions about the 2019 Dodge Durango loss of power
Is sudden loss of power a common problem on the 2019 Dodge Durango?
8 of 146 owner complaints about the 2019 Dodge Durango (5%) mention sudden loss of power. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2019 Dodge Durango?
There are 0 recalls and 67 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Dodge Durango
Check engine light 15ABS 9Stalling 7Headlights 6Overheating 6Water leak 6No deployment 5Power steering loss 5
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