We were driving our caravan and had to use the horn. Once I pressed the pad for the horn, the air bag light came on, the horn did not blow and then I determined that the cruise control was not working. Before doing any research I had the repairs completed at the dealer. It was a defective clock spring and the cost to replace it came to $269.01. I then came to this site and found dozens of other complaints exactly like mine. I would list everyone I found but I'm sure you can look them up faster than I could type the id numbers. I also found a recall campaign id number 02v293000 on your site. I asked the dealer about this and they claim our caravan is not included in that recall. I find this hard to beleave since they admit they are defective in the recall so why isn't ours covered under it?
1998 Dodge Grand Caravan airbags complaints
Page 3 of 5: complaints 41 to 70 of 104, newest first, as owners wrote them.
Clock spring failed. A recall was issued; however, this vehicle was not included in recall due to VIN.
Air bag light came on intermittently. No horn and no cruise control. Took vehicle to dealership, and was told that the clockspring malfunctioned. Clockspring on some of the 1998 dodge grand caravan was on recall but not on her's. Vehicle was manufactured on march 1998.
Recall 02v293000 concerning air bag clock spring failure. The dealer was not required to repair vehicle with over 70,000 miles.*ak. The consumer stated if it was a safety issue as dodge had stated then it should not matter how many miles a vehicle has.
After starting the vehicle, an odor and smoke came from the passenger side airbag. The vehicle was shut off and restarted then the air bag light illuminated. Please provide further details.
Consumer states that air compressor has completely shut down. Consumer also, horn is not functioning, and the warning light for air bags is on at all times.
The air bag light illuminated, which caused the horn and cruise control to be inoperative. The dealer stated the clock spring failed. Related recall 02v293000, however the vehicle identification number was not included in the recall. *jb *ts
The wires to the horn had burned.problem was not caused by the recall 02v293000 for air bag repair of the clock spring. Had part of recall done on air bag. Mechanic charged consumer to have diagnostic done on horn. Essington family dodge in phila. Pa (215 492 8600). Reference number 11278103.
My airbag deployed while pulling away from my children's school without any warning. The airbag light never came on and I never received a recall letter. It busted up my steering wheel and dash board. I let my insurance co. Look at it and an investigator from daimler-chrysler came out and took pictures of it. There was and is no damage to my vehicle. I was told that I would receive copies of everything, but instead was sent a letter from the manufacturer denying responsibility. The letter stated that my airbag light had been on for a long time. This is not true. I had just had my vehicle state inspected and all of those thing are checked. My car passed inspection. The manufacturer won't return my phone calls and I have never seen any proof to their claim. All that I want and wanted is my airbag fixed. I never claimed that I was hurt or any of my family members that were in the van at the time. Please help.
The vehicles air bag did not deploy nor did the seat belt restrain the driver when the vehicle was impacted in the rear. *nlm
Air bag light flickered intermittently and later stayed on permanently. Horn works intermittently. Dealer diagnosed as faulty clock spring same as other daimler chrysler recalled minivans. This particular model & year was not recalled, but should be as identical problem is well documented. This is a highly dangerous problem and should be recalled. Dealer stated that many similar cars (not recalled and recalled) have same problem. Repair cost approximately $198 at dealer.
Nar 03/05/2003 the consumer experienced intermittent illumination. Clock spring needed to be replaced.
Recall# 02-v-293-000:the vehicle experienced a problem with the air bag, there was a recall regarding the issue, however the vehicle's identification number was not included.
All of the original tires on the vehicle experienced tread separation. *jg ph
Consumer states that dealer took 15 minutes to replace clock spring per recall remedy 02v293000. Consumer advised that horn was still inoperative and dealer advised horn is not covered under recall remedy. Consumer contacted manufacturer who advised that dealer has no way of knowing whether horn problem was caused by clock spring failure. The dealer also stated in writing on service record that consumer only had a 3 month/4000 mile warranty on clock spring repair, when recall letter stated an extended lifetime warranty was to be instituted on component. Ts
the federal safety agency ID # 02V293000 MY VAN MISSED THE RECALL BY 100 MILES AND 4 MONTHS. DT
1998 dodge grand caravan es purchased new and meticulously maintained started having intermittent air bag light failures on 10/13/02. Air bag warning lights at differing times while starting, driving, etc. Anytime the vehicle is running. Concerned the air bag could deploy and injury family or cause accident. Please advise. Dt
Consumer states of having problems with the clockspring assembly . Dealer was contacted. Ts
Consumer states the airbag light illuminated on and off for periods of time. The frequency was increasing. The clockspring was replaced. Please provide more information. Ts
Consumer states was hit head-on while travelling 30 MPH. Both driver and passenger air bags deployed. Consumer states the driver's air bag caused extensive injuries to consumer's eye socket, chest palet and teeth. Consumer also advised lost vision in one eye due to air bag deployment. Mr
No summary listed for this vehicle.
While driving at 25mph and when the vehicle was hit on front driver's side air bag did not deploy. Dealer notified.
The air bag light is constantly on and the cruise control occasionally would not work.
Took vehicle in for routine maintenance.there had not been any indication of air bag problem.was called and told that clockspring was defective and needed replacement.was told this clockspring is in the steering wheel assembly and connects to airbag.was also told that this is a common failure and that about 10 a week are replaced.I complained that the air bag had never been activated and should be replaced by the manufacturer.was also told that if airbag light did not come on ,then it could be a computer diagnostic problem.I did not have the part replaced since the airbag light was not on.on the way home,the airbag light came on.I called the maintenance department back and was told it was a problem waiting to happen.since then the vehicle was driven a few miles with an intermittant air bag light indication.the horn and cruise control appear to work properly.
Air bag sensor light comes on and stays on, could result in none deployement of air bag or permature deployement of air bag. Contacted dealer. This was a result of the clock springs being defective.
Airbags deployed for no reason. Dealer has been notified.
I was driving my approximately 10mph when the driver's side airbag unexpectedly deployed. We noticed the airbag light began to light intermittently a week prior to the failure. We took the vehicle to our local dodge dealer, lancaster dodge. They immediately implied that the airbag never went off and that it wasn't a chrysler airbag. They refused to do any work on the vehicle and repeatedly stated "what are you trying to pull here?". My wife and I were shocked and couldn't understand what they were implying. I took the van to another dodge dealer who confirmed that the airbag did in fact go off (no surprise to us). I called to discuss with chrysler and describe the situation. The client service representative wasn't interested in hearing about the second chrysler dealer's finding even when I repeatedly explained how the first dealer's report had to be innaccurate because they said the airbag didn't go off. I since investigated reports similar to mine on the federal safety agency site and found an active investigation into the clock spring on my vehicle. It appears to me that the first chrysler dealer and the manufacturer are fraudulently covering-up this issue by preparing inaccurate reports of the failure.
My clockspring broke,it makes the airbag light stay on and disables the horn, cruise control and airbags. Dealer wants about $200 to repair, I bought the part from the dealer for $73.15 and replaced it myself. I have friend with the same problem in her 97 caravan.s
Ea 01 007/air bag clock spring: air bag light remained on while driving, horn and cruise control were inoperative. Dealer contacted. Feel free to provide any further information.
No summary listed for above vehicle.
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